Solved Upload speed very slow


kolenda52

kolenda52

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As of only recently am experiencing a very slow(1 - 2 Mbps) upload speed on my desktop computer. Download speed is fine. All other devices connected through WiFi have an upload speed of at least 20 Mbps. Download speeds are in excess of 500 Mbps. Desktop is connected by Ethernet through TP-Link AX3000. I have tried connecting directly through my Spectrum modem with the same results. I have even replaced the Ethernet cable just to verify it's not an issue. I have rebooted all devices involved. I believe this narrows it down to an issue within the computer. The Ethernet Controller is Killer E2400 Gigabit. Again this is has only happened within the last week or two. Maybe related to a Windows or Dell update? I don't know how to trouble shoot this any further, any help will be greatly appreciated. Thanks in advance.

Steve
 
Windows Build/Version
Windows 11 Ver 22H2 (OS Build 22621.1413)

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    Antivirus
    Norton 360
Welcome to ElevenForum, @kolenda52!

I see your computer is a Dell. Have you done all your Dell manufacturer's updates? I have a Dell and I use the utility app Dell Command | Update.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510 OLED
    CPU
    11th Gen i9 -11900H
    Memory
    32 GB 3200 MHz DDR4
    Graphics Card(s)
    NVIDIA® GeForce® RTX 3050Ti
    Monitor(s) Displays
    15.6" OLED Infinity Edge Touch
    Screen Resolution
    16:10 Aspect Ratio (3456 x 2160)
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    2 Thunderbolt™ 4 (USB Type-C™)
    1 USB 3.2 Gen 2 (USB Type-C™)
    SD Card Reader (SD, SDHC, SDXC)
    Internet Speed
    900 Mbps, 24 Mbps
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft OneDrive 1TB Cloud
    Microsoft File History
    Microsoft Outlook
    Microsoft OneNote
    Microsoft PowerToys
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Macrium Reflect
    Dell Support Assist
    Dell Command | Update
    LastPass Password Manager
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
  • Operating System
    Windows 11 Pro
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface Pro 7
    CPU
    i5
    Memory
    8 GB
    Hard Drives
    256GB SSD
    Internet Speed
    900 Mbps, 24 Mbps
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft OneDrive 1TB Cloud
    Microsoft File History
    Microsoft Outlook
    Microsoft OneNote
    Microsoft Visual Studio
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
Thank you for taking the time to reply. I don't have Dell Command but have Dell Update and it shows a BIOS update for my XPS 8930 but every time I try to install it it fails with no explanation.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    Antivirus
    Norton 360
Interesting! I run my Dell Update app every day and I had a BIOS update this morning for my XPS 15 9510. It updated to 1.18.0 with no errors.

I always run my Windows Update first and then my Dell Update. Did you run Windows Update?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510 OLED
    CPU
    11th Gen i9 -11900H
    Memory
    32 GB 3200 MHz DDR4
    Graphics Card(s)
    NVIDIA® GeForce® RTX 3050Ti
    Monitor(s) Displays
    15.6" OLED Infinity Edge Touch
    Screen Resolution
    16:10 Aspect Ratio (3456 x 2160)
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    2 Thunderbolt™ 4 (USB Type-C™)
    1 USB 3.2 Gen 2 (USB Type-C™)
    SD Card Reader (SD, SDHC, SDXC)
    Internet Speed
    900 Mbps, 24 Mbps
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft OneDrive 1TB Cloud
    Microsoft File History
    Microsoft Outlook
    Microsoft OneNote
    Microsoft PowerToys
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Macrium Reflect
    Dell Support Assist
    Dell Command | Update
    LastPass Password Manager
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
  • Operating System
    Windows 11 Pro
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface Pro 7
    CPU
    i5
    Memory
    8 GB
    Hard Drives
    256GB SSD
    Internet Speed
    900 Mbps, 24 Mbps
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft OneDrive 1TB Cloud
    Microsoft File History
    Microsoft Outlook
    Microsoft OneNote
    Microsoft Visual Studio
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
And, of course, a "Restart" before trying again?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510 OLED
    CPU
    11th Gen i9 -11900H
    Memory
    32 GB 3200 MHz DDR4
    Graphics Card(s)
    NVIDIA® GeForce® RTX 3050Ti
    Monitor(s) Displays
    15.6" OLED Infinity Edge Touch
    Screen Resolution
    16:10 Aspect Ratio (3456 x 2160)
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    2 Thunderbolt™ 4 (USB Type-C™)
    1 USB 3.2 Gen 2 (USB Type-C™)
    SD Card Reader (SD, SDHC, SDXC)
    Internet Speed
    900 Mbps, 24 Mbps
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft OneDrive 1TB Cloud
    Microsoft File History
    Microsoft Outlook
    Microsoft OneNote
    Microsoft PowerToys
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Macrium Reflect
    Dell Support Assist
    Dell Command | Update
    LastPass Password Manager
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
  • Operating System
    Windows 11 Pro
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface Pro 7
    CPU
    i5
    Memory
    8 GB
    Hard Drives
    256GB SSD
    Internet Speed
    900 Mbps, 24 Mbps
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft OneDrive 1TB Cloud
    Microsoft File History
    Microsoft Outlook
    Microsoft OneNote
    Microsoft Visual Studio
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
I see some very knowledgeable members are viewing this thread. Ideas anyone?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510 OLED
    CPU
    11th Gen i9 -11900H
    Memory
    32 GB 3200 MHz DDR4
    Graphics Card(s)
    NVIDIA® GeForce® RTX 3050Ti
    Monitor(s) Displays
    15.6" OLED Infinity Edge Touch
    Screen Resolution
    16:10 Aspect Ratio (3456 x 2160)
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    2 Thunderbolt™ 4 (USB Type-C™)
    1 USB 3.2 Gen 2 (USB Type-C™)
    SD Card Reader (SD, SDHC, SDXC)
    Internet Speed
    900 Mbps, 24 Mbps
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft OneDrive 1TB Cloud
    Microsoft File History
    Microsoft Outlook
    Microsoft OneNote
    Microsoft PowerToys
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Macrium Reflect
    Dell Support Assist
    Dell Command | Update
    LastPass Password Manager
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
  • Operating System
    Windows 11 Pro
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface Pro 7
    CPU
    i5
    Memory
    8 GB
    Hard Drives
    256GB SSD
    Internet Speed
    900 Mbps, 24 Mbps
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft OneDrive 1TB Cloud
    Microsoft File History
    Microsoft Outlook
    Microsoft OneNote
    Microsoft Visual Studio
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
I'm not familiar with Dell's update software but might be worth using Intel® Driver & Support Assistant to check your drivers.

tZD0aaeb1l.png
 

My Computers

System One System Two

  • OS
    Win 11 Pro & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    Samsung 980 1 TB PCIe 3.0 NVMe M.2
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
Did you try rrsetting the network in windows settings?

Screenshot_20230317_155815_Chrome.jpg
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung M.2
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)
That was a reply to the Intel post. What are the dangers of resetting windows network settings?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    Antivirus
    Norton 360
Three guesses:
- Flush DNS
- Reboot Modem/Router
- Contact your ISP
 

My Computers

System One System Two

  • OS
    Windows 10/11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
kolenda52 said:
That was a reply to the Intel post. What are the dangers of resetting windows network settings?
Click to expand...
It will just erase your network adapters and reinstall them. But all your settings (if you have any) will be gone.
Are you using any VPN?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung M.2
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)
Edwin said:
Three guesses:
- Flush DNS
- Reboot Modem/Router
- Contact your ISP
Click to expand...
Windows cannot find 'ipconfig/flushdns', Make sure you typed the name correctly, then try again.
As noted modem and router have been rebooted several times.
Why would this be an ISP issue when WIFI works just fine?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    Antivirus
    Norton 360

My Computers

System One System Two

  • OS
    Windows 10/11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
kolenda52 said:
Thank you for pointing that out. I have run that and done a computer reboot and no change.
Click to expand...
Go to device manager and expand Network Adapters and tell me what is the WiFi card model. If it says Killer, then I know what's the problem and how to solve it
 

My Computer

System One

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    Alienware m18 R1
    CPU
    AMD Ryzen 9 7945HX
    Motherboard
    Alienware
    Memory
    Kingston FURY Impact 64 GB 5200 MHz DDR5 RAM
    Graphics Card(s)
    GeForce RTX 4090 16 GB GDDR6
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    18" QHD+ (2560 x 1600) 165Hz, 3ms 300-Nit Screen + Alienware 34 Curved QD-OLED - AW3423DW
    Screen Resolution
    WQHD (3440 x 1440)
    Hard Drives
    WD_BLACK SN850X 2TB + 4TB + WD PC SN740 2TB SSD
    PSU
    330W AC Power Adapter
    Cooling
    Noctua NT-H2 + Fujipoly Extreme Thermal Pads
    Keyboard
    Alienware CherryMX mechanical keyboard (Laptop) + AW510K Mechanical Gaming Keyboard (external)
    Mouse
    Alienware Tri-Mode Wireless Gaming Mouse AW720M
    Internet Speed
    1 GBPS Down / 350 MBPS Up
    Browser
    Google Chrome
    Antivirus
    ESET NOD32 Antivirus
kolenda52 said:
As of only recently am experiencing a very slow(1 - 2 Mbps) upload speed on my desktop computer. Download speed is fine. All other devices connected through WiFi have an upload speed of at least 20 Mbps. Download speeds are in excess of 500 Mbps. Desktop is connected by Ethernet through TP-Link AX3000. I have tried connecting directly through my Spectrum modem with the same results. I have even replaced the Ethernet cable just to verify it's not an issue. I have rebooted all devices involved. I believe this narrows it down to an issue within the computer. The Ethernet Controller is Killer E2400 Gigabit. Again this is has only happened within the last week or two. Maybe related to a Windows or Dell update? I don't know how to trouble shoot this any further, any help will be greatly appreciated. Thanks in advance.

Steve
Click to expand...
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    Antivirus
    Norton 360
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