Webcam microphones "flickering" in sound settings.


Calab

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Location
Alberta, Canada
OS
Windows 11
Running Windows 11 Pro version 21H2, build 22000.832. I have two Logitech webcams and both are having the same microphone issue...

If I open Settings -> System -> Sound my webcam microphone keeps appearing and disappearing randomly second or so. My CPU utilization also goes through the roof. There are no errors appearing my the Device Manager and the camera appears under Cameras and under Sound, Video and Games Controllers. There is no software available to download for either camera on the Logitech website.

The cameras are a QuickCam Orbit AF and a C920 Pro.

I had a similar issue on another PC (completely different hardware, except for the webcams) that we could not resolve.

Why are the microphones bouncing in and out like this?
 
Windows Build/Version
build 22000.832/21H2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    i9-12900k
    Motherboard
    Gigabyte Z690 UD AX DDR4
    Memory
    32 GB DDR4
    Graphics Card(s)
    Strix RTX 3060
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung 40" 4K television
    Screen Resolution
    3840 x 2160
    Hard Drives
    Three 500 GB M.2 for OSes plus a 1 TB HDD for data
    PSU
    850 watt
    Case
    Cougar
    Cooling
    MSI liquid cooling
    Keyboard
    Razer
    Mouse
    Logitech MX Master
    Internet Speed
    1Gbit/1Gbit
    Browser
    Edge
    Antivirus
    Microsoft
    Other Info
    Bluray optical writer drive

FreeBooter

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Open Settings --> System --> Troubleshoot --> Other troubleshooters --> Recording Audio.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

Calab

Member
Thread Starter
Local time
7:11 PM
Posts
29
Location
Alberta, Canada
OS
Windows 11
Open Settings --> System --> Troubleshoot --> Other troubleshooters --> Recording Audio.
Hey! That seems to have fixed the issue, at least for now. Here's hoping that the fix stays!

Thanks!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    i9-12900k
    Motherboard
    Gigabyte Z690 UD AX DDR4
    Memory
    32 GB DDR4
    Graphics Card(s)
    Strix RTX 3060
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung 40" 4K television
    Screen Resolution
    3840 x 2160
    Hard Drives
    Three 500 GB M.2 for OSes plus a 1 TB HDD for data
    PSU
    850 watt
    Case
    Cougar
    Cooling
    MSI liquid cooling
    Keyboard
    Razer
    Mouse
    Logitech MX Master
    Internet Speed
    1Gbit/1Gbit
    Browser
    Edge
    Antivirus
    Microsoft
    Other Info
    Bluray optical writer drive

FreeBooter

Well-known member
Power User
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Local time
4:11 AM
Posts
1,004
Location
Adana
OS
Windows 11
Hey! That seems to have fixed the issue, at least for now. Here's hoping that the fix stays!

Thanks!
You are very welcome!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

Calab

Member
Thread Starter
Local time
7:11 PM
Posts
29
Location
Alberta, Canada
OS
Windows 11
Unfortunately, that fix did not stick. :( ...and it isn't working a second time.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    i9-12900k
    Motherboard
    Gigabyte Z690 UD AX DDR4
    Memory
    32 GB DDR4
    Graphics Card(s)
    Strix RTX 3060
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung 40" 4K television
    Screen Resolution
    3840 x 2160
    Hard Drives
    Three 500 GB M.2 for OSes plus a 1 TB HDD for data
    PSU
    850 watt
    Case
    Cougar
    Cooling
    MSI liquid cooling
    Keyboard
    Razer
    Mouse
    Logitech MX Master
    Internet Speed
    1Gbit/1Gbit
    Browser
    Edge
    Antivirus
    Microsoft
    Other Info
    Bluray optical writer drive

FreeBooter

Well-known member
Power User
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Local time
4:11 AM
Posts
1,004
Location
Adana
OS
Windows 11
Install latest version of sound card driver from manufaturer website.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

Calab

Member
Thread Starter
Local time
7:11 PM
Posts
29
Location
Alberta, Canada
OS
Windows 11
Install latest version of sound card driver from manufaturer website.
Tried the latest from Realtek, the one from the Gigabyte website, and one done through a Google search. All the drivers worked fine, but did not resolve the webcam microphone issue.

At this point I have a microphone connected to the audio in jack on the computer and disabled the webcam microphone in Device Manager. The separate microphone is working fine.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    i9-12900k
    Motherboard
    Gigabyte Z690 UD AX DDR4
    Memory
    32 GB DDR4
    Graphics Card(s)
    Strix RTX 3060
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung 40" 4K television
    Screen Resolution
    3840 x 2160
    Hard Drives
    Three 500 GB M.2 for OSes plus a 1 TB HDD for data
    PSU
    850 watt
    Case
    Cougar
    Cooling
    MSI liquid cooling
    Keyboard
    Razer
    Mouse
    Logitech MX Master
    Internet Speed
    1Gbit/1Gbit
    Browser
    Edge
    Antivirus
    Microsoft
    Other Info
    Bluray optical writer drive

Calab

Member
Thread Starter
Local time
7:11 PM
Posts
29
Location
Alberta, Canada
OS
Windows 11
Also worth noting... both of these webcams work fine connected to a Windows 10 laptop.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    i9-12900k
    Motherboard
    Gigabyte Z690 UD AX DDR4
    Memory
    32 GB DDR4
    Graphics Card(s)
    Strix RTX 3060
    Sound Card
    Onboard
    Monitor(s) Displays
    Samsung 40" 4K television
    Screen Resolution
    3840 x 2160
    Hard Drives
    Three 500 GB M.2 for OSes plus a 1 TB HDD for data
    PSU
    850 watt
    Case
    Cougar
    Cooling
    MSI liquid cooling
    Keyboard
    Razer
    Mouse
    Logitech MX Master
    Internet Speed
    1Gbit/1Gbit
    Browser
    Edge
    Antivirus
    Microsoft
    Other Info
    Bluray optical writer drive
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