Weird Keyboard Problem for the last 6 months.


EClaptonXRoads

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Member
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Windows 11 Pro Version 23H2 OS build22631.4391
Over the last 6 months certain keys fall to work primarily the letter O, the Letter L and the key that the punctuation period is on. At first I could get them to work as long
as I skipped a space than the key would work but her lately that does not work. So I have been using the Onscreen Keyboard feature in Windows. That is a big help. It beats having to spend money on a keyboard at this time. However it becomes a pain in the ass when you first boot up the computer.

But after using the Onscreen Keyboard for a little while the keys that were inoperable start working again. I don't think it is a driver problem do you all think so?
These intermittent problems can be a devil to fix.
 

My Computer

System One

  • OS
    Windows 11 Pro Version 23H2 OS build22631.4391
    Computer type
    Laptop
    Manufacturer/Model
    Lenova Thinkpad E-16 Series
    CPU
    AMD Ryzen 7 7730U with Radeon Graphics
    Motherboard
    No Clue
    Memory
    40 GB
    Graphics Card(s)
    Integrated
    Sound Card
    AMD Audio
    Hard Drives
    Internal SSD1TB
    Internet Speed
    220 Mbps
    Browser
    Google Chrome, Mozilla Firefox
    Antivirus
    Microsoft Defender
Check if something's stuck inside your keyboard, by carefully prying off those keycaps. O-L-(period) keys are lined up in a straight diagonal.
 

My Computer

System One

  • OS
    Windows 7
Over the last 6 months certain keys fall to work primarily the letter O, the Letter L and the key that the punctuation period is on. At first I could get them to work as long
as I skipped a space than the key would work but her lately that does not work. So I have been using the Onscreen Keyboard feature in Windows. That is a big help. It beats having to spend money on a keyboard at this time. However it becomes a pain in the ass when you first boot up the computer.

But after using the Onscreen Keyboard for a little while the keys that were inoperable start working again. I don't think it is a driver problem do you all think so?
These intermittent problems can be a devil to fix.
Is it a laptop with integral keyboard or desktop with external usb keyboard?
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)
IMO what you are describing is a keyboard failure. If it's a laptop attach an external keyboard to see if it happens. If a desktop try a different keyboard.
Borrow a keyboard to test with if necessary.
Wired keyboards are cheap about $15
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Most likely heat damage to the keyboard contacts. Feel across your keyboard and see what is the warmest area. Even a few degrees can cause the problem in time.

Try an external USB keyboard.
You can flip off the keytops and check the mechanism is free of debris and works properly.

Replacing the keyboard is a bit of a job on most Laptops these days.
 

My Computer

System One

  • OS
    Windows 11
Could be debris such as crumbs. If this happens to me I crush the crumbs with a downward rocking pressure on the errant key.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3915
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift SF114-34
    CPU
    Pentium Silver N6000 1.10GHz
    Memory
    4GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Cooling
    fanless
    Internet Speed
    150 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    ASUS T100TA Transformer
    Processor Intel Atom Z3740 @ 1.33GHz
    Installed RAM 2.00 GB (1.89 GB usable)
    System type 32-bit operating system, x64-based processor

    Edition Windows 10 Home
    Version 22H2 build 19045.3570
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
Onscreen keyboard is a big help but totally tedious to use regularly! Just had a keyboard fail in my laptop - and the keyboard isn't easily removable or replaceable (although that is an option if you can find a used spare on ebay for example). Advice on here to run a hardware diagnostics test, came up with "the keyboard needs replacing). With older laptop keyboards it was easy enough to pull a key off and you'd find crumbs etc underneath it and that did the trick. Not so easy with inset chiclet type keyboards (assuming it's a laptop?).
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
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