Weird Mouse Problem


RetiredInFl

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WIn 11 Pro
Winver 22H2 22621.898

Suddenly started a couple weeks ago. System set on "high performance" power plan. All "timers" disabled. No sleep or hibernation modes enabled, screen always on. Removed all mouse and HID devices and reinstalled by refresh. Standard Logitech mouse. NOTHING CHANGED.

Here's what happens:
When PC sits unused for a while and I come back to it NO ICONS on the desktop will "click" (ie. when you mouse over them or left click, them they don't "light up" just no response) yet start menu and task bar all respond normall. Eventually, after left clicking a dozen or so times the desktop icons react normally and stay OK untill I let it "sit idle" for 10 or so minutes.

Any thoughts?
 

My Computer

System One

  • OS
    WIn 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brew
    CPU
    Ryzen 5 3600
    Motherboard
    MSI MEG X570
    Memory
    32 GIGS
    Graphics Card(s)
    NVIDEA GTX 760
    Hard Drives
    3X SAMSUNG SSD 970 EVO
    Mouse
    Logitech M705
    Internet Speed
    1GIG tier
    Browser
    Many :)
    Antivirus
    Bitdefender

OAT

I never seem to know enough.
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Windows 11 Pro for workstation Dev
Even though your system is set to high performance, some devices still go to sleep.
Go to your devices and look under Bluetooth (if it is a Bluetooth mouse) and Universal Bus Controllers.
Then under system devices look for names ending in A328 & A368.
Right click properties/power management tab should bring you to unclick the option 'Allow the computer to turn off...' .
Please note that this is with some Intel components, but you get the idea.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for workstation Dev
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Keyboard
    AZERTY
    Mouse
    MS Bluetooth
    Internet Speed
    ADSL
    Browser
    Edge Canary- Firefox Nightly
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Insider Beta
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM

RetiredInFl

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WIn 11 Pro
Even though your system is set to high performance, some devices still go to sleep.
Go to your devices and look under Bluetooth (if it is a Bluetooth mouse) and Universal Bus Controllers.
Then under system devices look for names ending in A328 & A368.
Right click properties/power management tab should bring you to unclick the option 'Allow the computer to turn off...' .
Please note that this is with some Intel components, but you get the idea.
Thank you ... going to check that now, HOWEVER while desktop icons and shortcuts don't respond until they "wake up" the task bar and start menu icons all do so they aren't "sleeping" it's ONLY desktop icons and shortcuts that need to be awaken and this just started a couple weeks ago.
 

My Computer

System One

  • OS
    WIn 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brew
    CPU
    Ryzen 5 3600
    Motherboard
    MSI MEG X570
    Memory
    32 GIGS
    Graphics Card(s)
    NVIDEA GTX 760
    Hard Drives
    3X SAMSUNG SSD 970 EVO
    Mouse
    Logitech M705
    Internet Speed
    1GIG tier
    Browser
    Many :)
    Antivirus
    Bitdefender

Berton

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Win11 Pro RTM
In the light of a weird one, encountered one on a client's Notebook yesterday, mouse jumping all over the place. Turned out with the AC adapter unplugged the 'repair' was simply holding down the power button for the usual 8-10 second to fully turn the machine off. The battery on that model is the newer not-easily removed type, hazard of newer lighter thinner construction. One of the first things I try is removing all power and starting over.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 14 (3400)
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security

OAT

I never seem to know enough.
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San Diego, CA
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Windows 11 Pro for workstation Dev
@RetiredInFl

I see, so the mouse is not sleeping - some Bluetooth are sometimes very slow to get going.
This is a little odd as it seems related to desktop objects only, not explorer itself.
Of course, a right click of the mouse and select refresh on the desktop should bring it all to life,
but it is not normal.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for workstation Dev
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Keyboard
    AZERTY
    Mouse
    MS Bluetooth
    Internet Speed
    ADSL
    Browser
    Edge Canary- Firefox Nightly
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Insider Beta
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM

RetiredInFl

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WIn 11 Pro
@OAT Well, I "unchecked" every last 'Allow the computer to turn off...' I could find in device mgr (after making a full system backup :) ) and went out for an hour and the problem is the same.

Now this is interesting ..... just noticed, exact same problem on my laptop which is always on and 99% used to monitor my 2 Arlo security cams. I guess this obviously this has something to do with either a system update or a common software update. Laptop doesn't have much software on it so I guess I'll start from there, Gotta either be Acronis backup, Bitdefender or a Windows update of some sort. Those are the only common items.

BTW, the mouse isn't bluetooth, it uses one of those USB receivers. IIt's a (at least 5yr old) Logitech M705.
 

My Computer

System One

  • OS
    WIn 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brew
    CPU
    Ryzen 5 3600
    Motherboard
    MSI MEG X570
    Memory
    32 GIGS
    Graphics Card(s)
    NVIDEA GTX 760
    Hard Drives
    3X SAMSUNG SSD 970 EVO
    Mouse
    Logitech M705
    Internet Speed
    1GIG tier
    Browser
    Many :)
    Antivirus
    Bitdefender

glasskuter

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3:56 AM
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Paris in the Lone Star State of Texas
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OS
Windows 11 Pro 22H2 22621.1105

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.1105
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

BrianInEngland

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Windows 11 Pro 22H2 (RP channel)
I've seen this problem on my pc and another one. Both are using Logitech mice. I find that sometimes the icons won't work for a few seconds but the taskbar is fine. Definitely a weird one. Both PCs are using the Powerplay charging mat.

An issue with the G Hub software maybe?
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    32GB Corsair Platinum RGB 3600MHz
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 980 Pro 2TB
    Samsung 970 Pro Plus 1TB
    Samsung 970 Pro 1TB
    Samsung T7 Touch 1TB
    Samsung 870 Evo 2TB (on external USB connector)
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Logitech G810
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
    Browser
    Microsoft Edge

RetiredInFl

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WIn 11 Pro
I've seen this problem on my pc and another one. Both are using Logitech mice. I find that sometimes the icons won't work for a few seconds but the taskbar is fine. Definitely a weird one. Both PCs are using the Powerplay charging mat.

An issue with the G Hub software maybe?
Exactly the problem. Makes me feel batter I'm not alone!! :D Sorry, but what is "G HUB" ? Never mind, I Googled it. :D I'm not using any Logitech software just native Win drivers. Had this mouse for MANY years without issue. I like it for the long lasting battery. I think I have changed the battery once in 5+ years. No charging mats involved ..... just plugged direct.
 

My Computer

System One

  • OS
    WIn 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brew
    CPU
    Ryzen 5 3600
    Motherboard
    MSI MEG X570
    Memory
    32 GIGS
    Graphics Card(s)
    NVIDEA GTX 760
    Hard Drives
    3X SAMSUNG SSD 970 EVO
    Mouse
    Logitech M705
    Internet Speed
    1GIG tier
    Browser
    Many :)
    Antivirus
    Bitdefender

BrianInEngland

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Windows 11 Pro 22H2 (RP channel)
Exactly the problem. Makes me feel batter I'm not alone!! :D Sorry, but what is "G HUB" ? Never mind, I Googled it. :D I'm not using any Logitech software just native Win drivers. Had this mouse for MANY years without issue. I like it for the long lasting battery. I think I have changed the battery once in 5+ years. No charging mats involved ..... just plugged direct.
Sounds like a driver issue with Logitech mice then, it's only started recently
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    32GB Corsair Platinum RGB 3600MHz
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 980 Pro 2TB
    Samsung 970 Pro Plus 1TB
    Samsung 970 Pro 1TB
    Samsung T7 Touch 1TB
    Samsung 870 Evo 2TB (on external USB connector)
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Logitech G810
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
    Browser
    Microsoft Edge

RetiredInFl

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8
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WIn 11 Pro
In the light of a weird one, encountered one on a client's Notebook yesterday, mouse jumping all over the place. Turned out with the AC adapter unplugged the 'repair' was simply holding down the power button for the usual 8-10 second to fully turn the machine off. The battery on that model is the newer not-easily removed type, hazard of newer lighter thinner construction. One of the first things I try is removing all power and starting over.
LOL, been there done that. 30+ years dealing with this stuff taught me the first thing is the reboot then the power cycle !!
 

My Computer

System One

  • OS
    WIn 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brew
    CPU
    Ryzen 5 3600
    Motherboard
    MSI MEG X570
    Memory
    32 GIGS
    Graphics Card(s)
    NVIDEA GTX 760
    Hard Drives
    3X SAMSUNG SSD 970 EVO
    Mouse
    Logitech M705
    Internet Speed
    1GIG tier
    Browser
    Many :)
    Antivirus
    Bitdefender

RetiredInFl

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WIn 11 Pro
Sounds like a driver issue with Logitech mice then, it's only started recently

Well, just ran to the supermarket and bought an $8 Microsoft mouse, same problem so it isn't Logitech mouse drivers (I made sure there were no Logitech drivers left.
 

My Computer

System One

  • OS
    WIn 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brew
    CPU
    Ryzen 5 3600
    Motherboard
    MSI MEG X570
    Memory
    32 GIGS
    Graphics Card(s)
    NVIDEA GTX 760
    Hard Drives
    3X SAMSUNG SSD 970 EVO
    Mouse
    Logitech M705
    Internet Speed
    1GIG tier
    Browser
    Many :)
    Antivirus
    Bitdefender

torchwood

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w7/10/11ip
i've had a problem wih my mouse, also Logitech, since 22H2..... opposite to yours tho
mine is when i have more than 1 window open and i click on the desired action on the "front screen" it also clicks on the "background screen" and brings whatever action that is to the front making it the primary screen
 

My Computer

System One

  • OS
    w7/10/11ip
    Computer type
    Laptop
    Manufacturer/Model
    hp probook 450 g8
    CPU
    i5 11th gen

RetiredInFl

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Didn't work either. My bet is it's some software that was updated recently since it happens on PC and Laptop no matter what brand mouse I use and my educated guess is Acronis backup software since that was the only "major" updates (other than WIN11 updates) that are on both PC's. The laptop has virtually nothing other than "stock" apps and Acronis and Bitdefender and Chrome. Guess I will have to uninstall Acronis on the laptop and see what happens.

Can't RIGHT CLICK OR LEFT CLICK ANY desktop icon unless I open ANY app first from taskbar or the start menu which can be "clicked" normally.
 

My Computer

System One

  • OS
    WIn 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brew
    CPU
    Ryzen 5 3600
    Motherboard
    MSI MEG X570
    Memory
    32 GIGS
    Graphics Card(s)
    NVIDEA GTX 760
    Hard Drives
    3X SAMSUNG SSD 970 EVO
    Mouse
    Logitech M705
    Internet Speed
    1GIG tier
    Browser
    Many :)
    Antivirus
    Bitdefender

TechnoMage2021

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Central Florida, USA
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Win-11/Pro/64
WOW! I feel so blessed!
I've got Win 11/Pro/64 running on three different PC's (one is an old HP Laptop) and I've never had any problems with any of my mouses.
The two desktops, use corded mice, and the one laptop uses a WiFi mouse, with it's own little Transceiver. No problems.
All my mice are Brand X, no big names.
For a while, I was even using an old PS2 mouse, with a Ball! (on the laptop) It worked fine, even being connected via a PS2 to USB adapter.
Win-11 has been really stable for me.
 

My Computer

System One

  • OS
    Win-11/Pro/64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer AX1200
    CPU
    AMD 2 Core/Athlon/64
    Motherboard
    Acer/AMD
    Memory
    Crucial, 4GB
    Graphics Card(s)
    Onboard
    Sound Card
    Onboard
    Monitor(s) Displays
    24" Acer
    Hard Drives
    Crucial SSD 500GB
    PSU
    non OEM
    Case
    SFF Slimline
    Cooling
    OEM
    Keyboard
    eMachine, 101 key External
    Mouse
    Logitech USB Wireless
    Internet Speed
    varies
    Browser
    Firefox
    Antivirus
    Windows Defender, Super Anti Spyware
    Other Info
    Given to me as DEAD, and irreparable.
    I refurbished it, with a new SSD and max ram, and it's running Win-8.1 today.

RetiredInFl

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WIn 11 Pro
WOW! I feel so blessed!
I've got Win 11/Pro/64 running on three different PC's (one is an old HP Laptop) and I've never had any problems with any of my mouses.

Neither have I for the last 30+ years.:-)
 

My Computer

System One

  • OS
    WIn 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brew
    CPU
    Ryzen 5 3600
    Motherboard
    MSI MEG X570
    Memory
    32 GIGS
    Graphics Card(s)
    NVIDEA GTX 760
    Hard Drives
    3X SAMSUNG SSD 970 EVO
    Mouse
    Logitech M705
    Internet Speed
    1GIG tier
    Browser
    Many :)
    Antivirus
    Bitdefender

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