Solved Win 10 to Win 11 upgrade stuck at 31%

Agagag · Oct 8, 2021

Hello,

I have a Toshiba Satellite running Windows 10. It is not eligible for upgrade with the regular method so I am trying the ISO method.

I downloaded the image, mounted it as a disk (without using a flash drive or DVD), and started the upgrade.

For the last two hours, the installation is stuck at "31% complete".

Anyone else seeing this? Should I give it more time or abort and call my peace with Win 10?

Any suggestions are welcome.

Thank you!

davehc · Oct 8, 2021

One possibility, which I did encounter, is at the start, you ticked off the item to get the updates. It does slow it down, according to the speed of your internet connection and, of course, how busy the MS servers are (VERY).

Agagag · Oct 12, 2021

Gave it overnight, but the upgrade was stuck at the same "31% complete". Cancelled the upgrade. Then the canceling process got stuck. Finally, did a hard reboot. Now back at Win 10.

Hope Microsoft fixes the issue.

bobkn · Oct 12, 2021

A suggestion that you may not like: try a clean install.

(Image the Win10 drive first, of course.)

Agagag · Oct 12, 2021

Thanks for the suggestion. A clean install would mean reinstalling all the programs that I need, restoring all the files, and so on. From what I have been reading about Win 11 it seems it's not worth that much trouble.

FreeBooter · Oct 12, 2021

Try upgrading from using Windows Update?

Execute Sfc /scannow command.

Disable (preferrably uninstall) antivirus software.

Try upgrading from new user account.

Free up disk space in Windows.

If you have any external devices attached to the machine, disconnect them (example, gaming controllers, USB keys, external hard disk, printers, non-essential devices).

davehc · Oct 12, 2021

Agagag said:
Thanks for the suggestion. A clean install would mean reinstalling all the programs that I need, restoring all the files, and so on. From what I have been reading about Win 11 it seems it's not worth that much trouble.

Right!

jvickers · Oct 12, 2021

This means reinstalling all your apps as well, but your files will be maintained: try resetting your Windows and then upgrading. Backup your system first so you can restore Windows 10 if things don't work. I had to reset my computer because of an upgrade issue as well.

Things turned out better, though, as I got rid of programs I never used but never remember to uninstall.

The-Hive · Oct 12, 2021

If it's not eligible for Win 11 upgrade it's designed to be left on 10 sadly these sort of problems happen when you try to "fool the system" sorry I cannot offer any help but there are plenty of clever people in this forum. I hope you get it sorted.

Agagag · Oct 12, 2021

I tried the suggestion FreeBooter wrote above (Execute Sfc /scannow; his other suggestions were not applicable) and tried again. Half an hour later, I had Win 11 running on my laptop.

I had to use the .iso install because my CPU is not worthy (according to Microsoft) and my laptop had only TPM 1.2. Anyway, Win 11 still works. Not sure why Microsoft makes it hard to install it on older computers.

Now that I have Win 11, I'm wondering what to do with it. The most attractive feature (ability to run Android apps) isn't here yet, and the rest of the features are cosmetic. Anyway, this is a discussion for another thread.

Thank you, everyone, for your offering suggestions. I appreciate it very much.

caiohamamura · Nov 5, 2021

For me as a developer the most appealing feature is the winget, if it works any close to chocolatey it is already a huge thing, if it gets close to Debian apt get OMG, finally heaven is reaching Microsoft!!!

bru · Nov 7, 2021

Agagag said:
I tried the suggestion FreeBooter wrote above (Execute Sfc /scannow; his other suggestions were not applicable) and tried again. Half an hour later, I had Win 11 running on my laptop.

I had to use the .iso install because my CPU is not worthy (according to Microsoft) and my laptop had only TPM 1.2. Anyway, Win 11 still works. Not sure why Microsoft makes it hard to install it on older computers.

Now that I have Win 11, I'm wondering what to do with it. The most attractive feature (ability to run Android apps) isn't here yet, and the rest of the features are cosmetic. Anyway, this is a discussion for another thread.

Thank you, everyone, for your offering suggestions. I appreciate it very much.

I thought it still checked for compatibility? What iso method did you use? All my computers but one are not worthy but I'd like to install Win 11 but no clue how.