Solved Win 10 to Win 11 upgrade stuck at 31%

Agagag

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Hello,

I have a Toshiba Satellite running Windows 10. It is not eligible for upgrade with the regular method so I am trying the ISO method.

I downloaded the image, mounted it as a disk (without using a flash drive or DVD), and started the upgrade.

For the last two hours, the installation is stuck at "31% complete".

Anyone else seeing this? Should I give it more time or abort and call my peace with Win 10?

Any suggestions are welcome.

Thank you!
 

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  • Operating System
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davehc

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One possibility, which I did encounter, is at the start, you ticked off the item to get the updates. It does slow it down, according to the speed of your internet connection and, of course, how busy the MS servers are (VERY).
 
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Agagag

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Gave it overnight, but the upgrade was stuck at the same "31% complete". Cancelled the upgrade. Then the canceling process got stuck. Finally, did a hard reboot. Now back at Win 10.

Hope Microsoft fixes the issue.
 

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bobkn

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A suggestion that you may not like: try a clean install.

(Image the Win10 drive first, of course.)
 

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Agagag

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Thanks for the suggestion. A clean install would mean reinstalling all the programs that I need, restoring all the files, and so on. From what I have been reading about Win 11 it seems it's not worth that much trouble.
 

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FreeBooter

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Try upgrading from using Windows Update?

Execute Sfc /scannow command.

Disable (preferrably uninstall) antivirus software.

Try upgrading from new user account.

Free up disk space in Windows.

If you have any external devices attached to the machine, disconnect them (example, gaming controllers, USB keys, external hard disk, printers, non-essential devices).
 

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  • Operating System
    Windows 11
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    HP Pavilion
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davehc

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:rolleyes:Thanks for the suggestion. A clean install would mean reinstalling all the programs that I need, restoring all the files, and so on. From what I have been reading about Win 11 it seems it's not worth that much trouble.
Right!
 

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jvickers

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This means reinstalling all your apps as well, but your files will be maintained: try resetting your Windows and then upgrading. Backup your system first so you can restore Windows 10 if things don't work. I had to reset my computer because of an upgrade issue as well.

Things turned out better, though, as I got rid of programs I never used but never remember to uninstall.
 

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    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
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    Windows 10
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    AMD FX Black Edition
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    Asus M5A97 LE R2.0
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    16MB DDR
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    120MB/10MB
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    Chrome
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The-Hive

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If it's not eligible for Win 11 upgrade it's designed to be left on 10 sadly these sort of problems happen when you try to "fool the system" sorry I cannot offer any help but there are plenty of clever people in this forum. I hope you get it sorted.
 

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    Windows 11
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    Alienware Area 51m R2
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    10th Gen Core i9 10900K
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    32GB
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    Samsung 2TB 970 Evo
    Samsung 2TB P981A
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    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
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  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 3501
    CPU
    11th Gen i-7 2.80 gb
    Memory
    16Gb
    Screen Resolution
    1920 x 1080
    Hard Drives
    512Gb SSD
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Agagag

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I tried the suggestion FreeBooter wrote above (Execute Sfc /scannow; his other suggestions were not applicable) and tried again. Half an hour later, I had Win 11 running on my laptop.

I had to use the .iso install because my CPU is not worthy (according to Microsoft) and my laptop had only TPM 1.2. Anyway, Win 11 still works. Not sure why Microsoft makes it hard to install it on older computers.

Now that I have Win 11, I'm wondering what to do with it. The most attractive feature (ability to run Android apps) isn't here yet, and the rest of the features are cosmetic. Anyway, this is a discussion for another thread.

Thank you, everyone, for your offering suggestions. I appreciate it very much.
 

My Computer

System One

  • Operating System
    Windows 10
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