Solved Win 11 can't detect my motherboard Wi-Fi (& Bluetooth?)


Jose Hidalgo

Member
Local time
4:49 AM
Posts
97
OS
Windows 11
Hi everybody :-) This one is driving me nuts.

In my brand new rig, I have an Asus TUF Gaming B650M-Plus WiFi motherboard, and a fresh Win 11 23H2 install with all the latest updates.
Everything has been working smoothly since february or so.
I hadn't used the Wi-Fi until now, Ethernet is fine for me.

But now I have bought a Bluetooth gamepad. This required me to connect the external Wi-Fi antenna to the motherboard (since apparently it handles Wi-Fi and Bluetooth). Which I did. Now that the antenna is connected and the PC is rebooted, I have noticed a couple of problems.

Problem 1 : no Wi-Fi
  • I can't see the Wi-Fi option anywhere, it just doesn't appear next to Ethernet on the taskbar or in the settings :
2024.04.10 - 18.58.07.png
and
2024.04.10 - 18.58.45.png
  • In fact, the Wi-Fi adapter doesn't even appear in the Device Manager !
2024.04.10 - 18.56.31.png
  • It doesn't appear next to Ethernet in the Network Control Panel either :
2024.04.10 - 19.01.28.png
  • In the BIOS, Wi-Fi controller and Bluetooth controller are both Enabled.
  • In Win 11, the WLAN service is enabled, I have checked via services.msc
  • The network troubleshooting utility doesn't show anything. It can't even say that Wi-Fi doesn't work, since it can't even detect the Wi-Fi in the first place. 😅
Problem 2 : no Bluetooth either
  • As you can see, the Bluetooth controller seems to be detected in the Device Manager, the Bluetooth option appears (on the taskbar and in the settings) and can be enabled (it also appeared previously before the antenna was even connected, so nothing has changed). But it doesn't detect anything.
Using another PC (an old Win 7 laptop), I can detect all my Wi-Fi networks and my Bluetooth devices without issues. So the problem really lies with this new Win 11 rig.

Problem 3 : can't install the drivers ?

I have tried downloading the latest Wi-Fi and Bluetooth drivers for my motherboard, here.
But those drivers just won't install :oops: It should be trivial, right? But when I click on AsusSetup.exe, UAC asks me if I agree, so I agree, then... nothing happens. Absolutely nothing.

I'm lost here :confused: Thanks in advance for your help! 🙏
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal build
    CPU
    AMD Ryzen 7700
    Motherboard
    Asus TUF Gaming B650M-Plus WiFi
    Memory
    32 GB (2x16) Corsair Dominator DDR5 RGB 6000 MT/s
    Graphics Card(s)
    Not yet
    Sound Card
    No
    Monitor(s) Displays
    Philips BDM3270QP2
    Screen Resolution
    2560x1440
    Hard Drives
    2 TB Samsung 990 Pro
    12 TB Western Digital Red (WD120EFAX, SATA, 5400 rpm)
    PSU
    850W Corsair RM850e (2023, ATX 3.0)
    Case
    Corsair Crystal 280X RGB White
    Cooling
    Aerocool Mirage L240 AIO
    Keyboard
    Corsair K55
    Mouse
    Vertical mouse from AliExpress
    Internet Speed
    Fiber
    Browser
    Firefox, Brave, Tor
    Antivirus
    Windows Defender
    Other Info
    1000VA UPS (Nitram PB1000 LCD) for PC + Screen + Speakers
I know you said windows is up to date, but have you tried updating the bios?

Are you sure the antennas are connected properly?

I saw this model of motherboard may require the armory crate software to be installed to have them show up.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell G15 5525
    CPU
    Ryzen 7 6800H
    Memory
    32 GB DDR5 4800mhz
    Graphics Card(s)
    RTX 3050 4GB Vram
    Screen Resolution
    1920 x 1080
    Hard Drives
    2TB Solidigm™ P41 Plus nvme
    Internet Speed
    800mbps down, 20 up
  • Operating System
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    Lenovo ideapad flex 14API 2 in 1
    CPU
    Ryzen 5 3500u
    Motherboard
    LENOVO LNVNB161216 (FP5)
    Memory
    12GB DDR4
    Graphics card(s)
    AMD Radeon Vega 8 Graphics
    Hard Drives
    256 GB Samsung ssd nvme
Try opening Device Manager and select the option to show hidden devices like this:

Image1.jpg

If you now see a greyed-out instance of the WiFi and Bluetooth adapters in Device Manager. The below image shows where you should see these. Note that they are NOT greyed-out in my instance:

Image2.jpg

If you see greyed-out instances of these, select them and DELETE them. If offered an option to uninstall the driver, do so.

Now try to install the drives once again to see if it will now work.
 

My Computers

System One System Two

  • OS
    Win11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
I see indeed plenty of greyed out instances : 5 in the Bluetooth section, 1 in the Network adapters section. Should I delete them all?
But still no Wi-Fi at all ! Nothing.

2024.04.10 - 20.10.03.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal build
    CPU
    AMD Ryzen 7700
    Motherboard
    Asus TUF Gaming B650M-Plus WiFi
    Memory
    32 GB (2x16) Corsair Dominator DDR5 RGB 6000 MT/s
    Graphics Card(s)
    Not yet
    Sound Card
    No
    Monitor(s) Displays
    Philips BDM3270QP2
    Screen Resolution
    2560x1440
    Hard Drives
    2 TB Samsung 990 Pro
    12 TB Western Digital Red (WD120EFAX, SATA, 5400 rpm)
    PSU
    850W Corsair RM850e (2023, ATX 3.0)
    Case
    Corsair Crystal 280X RGB White
    Cooling
    Aerocool Mirage L240 AIO
    Keyboard
    Corsair K55
    Mouse
    Vertical mouse from AliExpress
    Internet Speed
    Fiber
    Browser
    Firefox, Brave, Tor
    Antivirus
    Windows Defender
    Other Info
    1000VA UPS (Nitram PB1000 LCD) for PC + Screen + Speakers
Delete them all and reboot Windows and see if your devices are detected and drivers are installed.

If that doesn't work, you may have to do a clean install of Windows.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook G2
    CPU
    Intel® Core i7 5500u
    Motherboard
    HP
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Family Graphics AMD Firepro 4150M
    Sound Card
    Realtek High Audio
    Hard Drives
    1 TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Zone Alarm Free Antivirus/Zone Alarm Free Firewall NEXT GEN
  • Operating System
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook G4
    CPU
    Xeon 1535m v6
    Motherboard
    HP
    Memory
    32 GB
    Graphics card(s)
    AMD Quadro Pro 4100
    Sound Card
    Bang and Olufson Audio
    Hard Drives
    1TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Zone Alarm Free Antivirus/Zone Alarm Free Firewall NEXT GEN
Yes, you can delete them. Again, my suggestion is to remove the driver if it offers that option. There is no need to reboot. You can do either one of these after deleting those greyed out instances:

1) Right-click on the name of your computer at the top of the device tree and then select "Scan for hardware changes". Note that if you removed the driver it may find the bluetooth and WiFi adapter but may show an error because the driver is not yet installed. In that case, simply install the drivers then (one for bluetooth and another for the WiFi adapter).

Image3.jpg

2) You can try skipping right to installing the drivers. I personally prefer to do it as #1 above. That method seems more reliable.
 

My Computers

System One System Two

  • OS
    Win11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
I have deleted all of them. I didn't see any option to remove the driver. Now it looks like this:

2024.04.11 - 00.39.58.png

Unfortunately, scanning for hardware changes shows no additional devices. It's like the Wi-Fi is not detected at all.

Installing the drivers "kind of works". Here's what it shows:
  • For Wi-Fi: mtkwl6ex.inf: oem15.infwas successfully installed on 0 device(s)
  • For BT: mtkbtfilter.inf: oem16.inf was successfully installed on 0 device(s)
These messages are displayed almost immediately after clicking on "install", which makes me think that no actual install is taking place.

----------

I should mention an additional problem. I don't know if it's related, but since the beginning, Device Manager is also showing this:
("Other Devices" > "PCI coding/decoding controller / Network controller / Unknown Device / Unknown Device")

2024.04.11 - 00.45.18.png

I don't know what that is, and I don't remember it being there a few weeks ago.
I have no PCI cards for the moment. Only an M.2 SSD that works perfectly.
My Ethernet also works perfectly, so I don't understand that "Network controller" issue.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal build
    CPU
    AMD Ryzen 7700
    Motherboard
    Asus TUF Gaming B650M-Plus WiFi
    Memory
    32 GB (2x16) Corsair Dominator DDR5 RGB 6000 MT/s
    Graphics Card(s)
    Not yet
    Sound Card
    No
    Monitor(s) Displays
    Philips BDM3270QP2
    Screen Resolution
    2560x1440
    Hard Drives
    2 TB Samsung 990 Pro
    12 TB Western Digital Red (WD120EFAX, SATA, 5400 rpm)
    PSU
    850W Corsair RM850e (2023, ATX 3.0)
    Case
    Corsair Crystal 280X RGB White
    Cooling
    Aerocool Mirage L240 AIO
    Keyboard
    Corsair K55
    Mouse
    Vertical mouse from AliExpress
    Internet Speed
    Fiber
    Browser
    Firefox, Brave, Tor
    Antivirus
    Windows Defender
    Other Info
    1000VA UPS (Nitram PB1000 LCD) for PC + Screen + Speakers
This is a desktop system, right? Bluetooth requires a USB connection if that bluetooth adapter is on a PCI-E card. If your bluetooth is on a card, make sure that you have the USB connection seated firmly.

In looking at issues others have reported, I see that sometimes people recommend completely removing power from the system. In other words, unplug the system and allow it to sit for a few minutes before reapplying power.

I know that you had said that you already checked your BIOS, but does your system also have any sort of hotkey that might disable bluetooth? I know that this is more typical of laptops, but I'm running out of ideas and just listing all the things that I can possibly think of.
 

My Computers

System One System Two

  • OS
    Win11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
One more thought: I had an MSI motherboard years ago where the WiFi and Bluetooth was on a small module that plugged into the motherboard. That module had the antenna connections that stuck out the back of the case. But I remember that module coming loose on me once and I had a bit of difficulty reseating it because it had a very small connector. To reseat it properly while the motherboard was installed in the case was not easy, but that might be something that you want to look for.
 

My Computers

System One System Two

  • OS
    Win11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel Core i9 13900K
    Motherboard
    Asus ProArt Z790 Creator WiFi - Bios 2002
    Memory
    Corsair Dominator 64gb 5600MT/s DDR5 Dual Channel
    Graphics Card(s)
    Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-X 24GB
    Sound Card
    External Fiio K5 Pro ESS DAC - Headphone Amplifier
    Monitor(s) Displays
    Panasonic MX950 Mini LED 55" TV 120hz
    Screen Resolution
    3840 x 2160 120hz
    Hard Drives
    Samsung 980 Pro 2TB (OS)
    Samsung 980 Pro 1TB (Files)
    Lexar NZ790 4TB
    LaCie d2 Professional 6TB external - USB 3.1
    PSU
    Corsair RM1200x Shift
    Case
    Corsair RGB Smart Case 5000x (white)
    Cooling
    Corsair iCue H150i Elite Capellix XT
    Keyboard
    Logitech K860
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    Fibre 900/500 Mbps
    Browser
    Microsoft Edge Chromium
    Antivirus
    Bitdefender Total Security
    Other Info
    Logitech Brio 4K Webcam
    Orico 10-port powered USB 3.0 hub
First of all, thank you all for helping. Much appreciated! :-)

Yes, I had already checked that Asus page. They assume that at least the Wi-Fi icon is showing somewhere, which isn't my case so I can't even go through their troubleshooting :confused: This all makes me think of a hardware issue:

- Maybe my antenna isn't connected like it should. So, a couple of questions:
  • Is there something else to do, besides screwing the two connectors? I have never done this before, so maybe I'm doing it wrong!
  • Are the two connectors numbered/ordered in some way, or can any of them be screwed in any of the two back connectors?
I wish the antenna had at least some LED or indicator that it's physically connected. Currently I have no way of knowing that.

- And maybe my Wi-Fi module isn't plugged correctly into the motherboard. With that said, here's a hi-res picture of my motherboard. I don't see any Wi-Fi module. So maybe now it's integrated into the motherboard, so there's no way it could be plugged incorrectly. That would lead back to an antenna issue, right?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal build
    CPU
    AMD Ryzen 7700
    Motherboard
    Asus TUF Gaming B650M-Plus WiFi
    Memory
    32 GB (2x16) Corsair Dominator DDR5 RGB 6000 MT/s
    Graphics Card(s)
    Not yet
    Sound Card
    No
    Monitor(s) Displays
    Philips BDM3270QP2
    Screen Resolution
    2560x1440
    Hard Drives
    2 TB Samsung 990 Pro
    12 TB Western Digital Red (WD120EFAX, SATA, 5400 rpm)
    PSU
    850W Corsair RM850e (2023, ATX 3.0)
    Case
    Corsair Crystal 280X RGB White
    Cooling
    Aerocool Mirage L240 AIO
    Keyboard
    Corsair K55
    Mouse
    Vertical mouse from AliExpress
    Internet Speed
    Fiber
    Browser
    Firefox, Brave, Tor
    Antivirus
    Windows Defender
    Other Info
    1000VA UPS (Nitram PB1000 LCD) for PC + Screen + Speakers
You have no special wifi module attached on that motherboard. It is a permanent soldered part. The antenna's that connect on the back will not cause the wifi to simply not work. I have seen wifi work even with no antennas connected. Of course shorter range signals.
I'd be curious is the wifi is not "On" within the bios/UEFI? The wifi and bluetooth hardware should be detected regardless of any Windows drivers installed. If the hardware is not detected then drivers won't matter.

One other thing I just thought about is have you installed ANY AMD chipset drivers? Go to AMD and download the latest Chipset drivers for your motherboard and install them. Sometimes the hardware requires the chipset drivers to work correctly.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
Thanks!

Yes, I also thought Wi-Fi and Bluetooth would work (with a shorter range) even without the antenna connected. I'm surprised that Wi-Fi doesn't even show as a device, or in Windows taskbar. And I really can't afford to reinstall Windows completely and lose all my painful customizations.

For the record, even in an elevated command prompt, netsh interface show interface only shows the Ethernet interface.

Like I said previously, in the Asus BIOS, Wi-Fi controller and Bluetooth controller are both Enabled. Is there something else I should check?

I have BIOS version 2214. It's not the latest one, but it's one of the latest ones, as can be seen here. The two latest versions are mainly for support of the new Ryzen 8xxx processors. Wi-Fi operation shouldn't be a problem with any of those versions.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal build
    CPU
    AMD Ryzen 7700
    Motherboard
    Asus TUF Gaming B650M-Plus WiFi
    Memory
    32 GB (2x16) Corsair Dominator DDR5 RGB 6000 MT/s
    Graphics Card(s)
    Not yet
    Sound Card
    No
    Monitor(s) Displays
    Philips BDM3270QP2
    Screen Resolution
    2560x1440
    Hard Drives
    2 TB Samsung 990 Pro
    12 TB Western Digital Red (WD120EFAX, SATA, 5400 rpm)
    PSU
    850W Corsair RM850e (2023, ATX 3.0)
    Case
    Corsair Crystal 280X RGB White
    Cooling
    Aerocool Mirage L240 AIO
    Keyboard
    Corsair K55
    Mouse
    Vertical mouse from AliExpress
    Internet Speed
    Fiber
    Browser
    Firefox, Brave, Tor
    Antivirus
    Windows Defender
    Other Info
    1000VA UPS (Nitram PB1000 LCD) for PC + Screen + Speakers
I added an edit to my above post. Did you install the AMD Chipset drivers after you installed Windows? For an AMD system after you install the OS the VERY next thing you should do is install the AMD Chipset drivers. Preferably install the latest ones provided by AMD themself vs the vendor supplied ones as the vendor eventually stops updating them.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.

My Computer

System One

  • OS
    11 Pro 23H2 (22631.3593) Feature Pack 1000.22700.1003.0
    Computer type
    Laptop
    Manufacturer/Model
    MSI
    CPU
    i7-10750H
    Motherboard
    MSI MS-17F5
    Memory
    16GB Samsung DDR4 3200
    Graphics Card(s)
    Intel + Nvidia RTX3060 Laptop
    Sound Card
    Realtek
    Monitor(s) Displays
    Samsung 24" Curved (HDMI)
    Screen Resolution
    1920x1080
    Hard Drives
    Sabrent Rocket Gen3 1Tb Smasung EVO 870 1TB
    Antivirus
    Avast
@BamaInArk : thanks! You mean this, right? I don't remember installing them (is there a way to check if they're installed?). Anyway, I can download the latest version and try. Let's hope it solves everything! 🙏

EDIT: I guess I can confirm that the AMD chipset drivers are NOT installed yet in my rig. I have followed this tutorial (see method 3, via the Device Manager). Sorry for being an AMD newbie! 😅

@steveg : I guess I have a Mediatek chip, because the drivers I downloaded from Asus site for my motherboard are labeled as this:
DRV_WiFi_MediaTek_All_SZ-TSD_W11_64_V330713_20221214R
DRV_Bluetooth_MTK_All_SZ-TSD_W11_64_V19300257_20221214R
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal build
    CPU
    AMD Ryzen 7700
    Motherboard
    Asus TUF Gaming B650M-Plus WiFi
    Memory
    32 GB (2x16) Corsair Dominator DDR5 RGB 6000 MT/s
    Graphics Card(s)
    Not yet
    Sound Card
    No
    Monitor(s) Displays
    Philips BDM3270QP2
    Screen Resolution
    2560x1440
    Hard Drives
    2 TB Samsung 990 Pro
    12 TB Western Digital Red (WD120EFAX, SATA, 5400 rpm)
    PSU
    850W Corsair RM850e (2023, ATX 3.0)
    Case
    Corsair Crystal 280X RGB White
    Cooling
    Aerocool Mirage L240 AIO
    Keyboard
    Corsair K55
    Mouse
    Vertical mouse from AliExpress
    Internet Speed
    Fiber
    Browser
    Firefox, Brave, Tor
    Antivirus
    Windows Defender
    Other Info
    1000VA UPS (Nitram PB1000 LCD) for PC + Screen + Speakers
EDIT: I guess I can confirm that the AMD chipset drivers are NOT installed yet in my rig. I have followed this tutorial (see method 3, via the Device Manager). Sorry for being an AMD newbie! 😅

If you download the official Chipset Driver from AMD all you have to do is double click the downloaded file. It is a self-executing file and it will install all the proper drivers.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
OK, so I have installed the official B650 driver from AMD, and rebooted. :-)
It seems to have somewhat improved things in the Device Manager:

2024.04.11 - 03.26.57.png

As you can see, now there's only one problematic device within "Other Devices" (instead of four previously).
A "Network controller" apparently:
Code:
PCI Bus 8, device 0, function 0.
PCI\VEN_10EC&DEV_B852&SUBSYS_54711A3B&REV_00\00E04CFFFE88520100
Apparently that device needs its installation to be pursued. There is a Kernel-PnP error code 400.
Maybe there's yet another driver that I haven't installed. But which one?
EDIT: an Internet search says it should be a Realtek controller. But so far my Ethernet controller has been working perfectly. Could it be that it's been working with a generic driver but it needs a specific driver to perform better?

And still no Wi-Fi for the moment.
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal build
    CPU
    AMD Ryzen 7700
    Motherboard
    Asus TUF Gaming B650M-Plus WiFi
    Memory
    32 GB (2x16) Corsair Dominator DDR5 RGB 6000 MT/s
    Graphics Card(s)
    Not yet
    Sound Card
    No
    Monitor(s) Displays
    Philips BDM3270QP2
    Screen Resolution
    2560x1440
    Hard Drives
    2 TB Samsung 990 Pro
    12 TB Western Digital Red (WD120EFAX, SATA, 5400 rpm)
    PSU
    850W Corsair RM850e (2023, ATX 3.0)
    Case
    Corsair Crystal 280X RGB White
    Cooling
    Aerocool Mirage L240 AIO
    Keyboard
    Corsair K55
    Mouse
    Vertical mouse from AliExpress
    Internet Speed
    Fiber
    Browser
    Firefox, Brave, Tor
    Antivirus
    Windows Defender
    Other Info
    1000VA UPS (Nitram PB1000 LCD) for PC + Screen + Speakers
Looks like you need to go to the Asus motherboard support page and download the Win11 driver for the Wireless MediaTek driver.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
Looks like you need to go to the Asus motherboard support page and download the Win11 driver for the Wireless MediaTek driver.
That's what I already tried from the start, unfortunately. Check the OP: "Problem 3 : can't install the drivers ?"
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal build
    CPU
    AMD Ryzen 7700
    Motherboard
    Asus TUF Gaming B650M-Plus WiFi
    Memory
    32 GB (2x16) Corsair Dominator DDR5 RGB 6000 MT/s
    Graphics Card(s)
    Not yet
    Sound Card
    No
    Monitor(s) Displays
    Philips BDM3270QP2
    Screen Resolution
    2560x1440
    Hard Drives
    2 TB Samsung 990 Pro
    12 TB Western Digital Red (WD120EFAX, SATA, 5400 rpm)
    PSU
    850W Corsair RM850e (2023, ATX 3.0)
    Case
    Corsair Crystal 280X RGB White
    Cooling
    Aerocool Mirage L240 AIO
    Keyboard
    Corsair K55
    Mouse
    Vertical mouse from AliExpress
    Internet Speed
    Fiber
    Browser
    Firefox, Brave, Tor
    Antivirus
    Windows Defender
    Other Info
    1000VA UPS (Nitram PB1000 LCD) for PC + Screen + Speakers
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