Solved WIN 11 suddenly slowed to a crawl

ils · Mar 24, 2022

My Dell XPS 8940 (WIN 11 Home) slowed to a crawl a few days ago (March 20, 2022), after working fine for a month. By a crawl, I mean that when I put the cursor over taskbar icons like the Start button, or Windows Explorer or any program like MS Word, nothing happened for about one minute. The task manager showed several programs, including Windows Explorer, Microsoft Windows Search Indexer and OneDrive had Very High Power usage. When I ended tasks for Search Indexer and OneDrive, the system ran as fast as normal. So I stopped the Starup of the two programs, and now the system runs normally MOST OF THE TIME. But sometimes, e.g., when I open an image, it Power usage gets very high and the system slows down for a few minutes. When I open the OneDrive folder manually, the Windows Explorer power usage jumps to over 20% and then Explorer shuts down and task bar disappears.
There’s something wrong with my system. I didn’t have this problem the first month that I had the machine (Feb 2022). Then I turned off the machine, went out of town and re-started it 19 March. There were several Windows Updates, then the problems began.
Has anyone else had this problem? Any suggestions how to diagnose the problem? Background: I purchase a newDell XPS 8940 on 19 Jan 2022 with WIN 11 home. I’m running Malwarebytes and customized with: Open-Shell, WinaeroTweaker and ExplorerPatcher

zbook · Mar 24, 2022

Please perform the following steps:

1) Place the computer into clean boot:

Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

This tutorial will show you how to perform a clean boot to start Windows 10 or Windows 11 using a minimal set of drivers and startup programs for troubleshooting application conflicts. Troubleshooting Windows can be a complex process due to the many different drivers, settings, and programs...

www.elevenforum.com

2) Run:: (currently requires a Ten Forums logon)

https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

Post a share link into this thread using one drive, drop box, or google drive

3) List any of these installed or recently uninstalled non-Microsoft software:
a) antivirus
b) firewall
c) drive encryption

4) Run: Dell "check for updates" > update drivers and BIOS as needed

Support for XPS 8940 | Drivers & Downloads | Dell US

5) Open administrative command prompt and type or copy and paste:

net user test /add
shutdown /r

6) Upon reboot logon with the new user named test.
Report any changes into this thread.

glasskuter · Mar 25, 2022

Look in your update history. Did an update apply on or around 3/20? if so, make note of the update number. Uninstall it. Be sure to pause updates before you remove it or it will reapply again. Restart the computer and see if you solve the problem. If it did, you can keep it from reapplying for up to 60 days while you research if the same update caused issues for others or if MS fixes it.

ils · Mar 25, 2022

glasskuter said:
Look in your update history. Did an update apply on or around 3/20? if so, make note of the update number. Uninstall it. Be sure to pause updates before you remove it or it will reapply again. Restart the computer and see if you solve the problem. If it did, you can keep it from reapplying for up to 60 days while you research if the same update caused issues for others or if MS fixes it.

On 3/21, I did a restore to 3/19, but the problem was still there.

glasskuter · Mar 25, 2022

ils said:
slowed to a crawl a few days ago (March 20, 2022),

You undid a windows update with a system restore? Why did you not just uninstall it? More than likely, it immediately reinstalled again. Perform the steps in post #4 to get rid of that update long enough that you can adequately test. Also download Malwarebytes and run a full system scan. Quarantine everything it finds. This is the free 14 day trial of the Pro version but it will revert to the free version after 14 days. Malwarebytes Cybersecurity for Home and Business | Anti-Malware & Antivirus

ils · Mar 25, 2022

zbook said:
Please perform the following steps:

1) Place the computer into clean boot: DONE

Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

This tutorial will show you how to perform a clean boot to start Windows 10 or Windows 11 using a minimal set of drivers and startup programs for troubleshooting application conflicts. Troubleshooting Windows can be a complex process due to the many different drivers, settings, and programs...

www.elevenforum.com

2) Run:: (currently requires a Ten Forums logon) DONE

https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

Post a share link into this thread using one drive, drop box, or google drive CAN'T GET TO GOOGLE DRIVE FROM 'CLEAN BOOT' SHOULD I REBOOT, THEN

3) List any of these installed or recently uninstalled non-Microsoft software:
a) antivirus MALWAREBYTES PRO INSTALLED
b) firewall MS FIREWALL ONLY
c) drive encryption ??

I STOPPED HERE.

zbook · Mar 25, 2022

First scannow:

Code:

Windows Resource Protection found corrupt files and successfully repaired them.

Second scannow:

Code:

Windows Resource Protection did not find any integrity violations.

Please continue updating the progress with the steps in the prior post.

ils · Mar 25, 2022

glasskuter said:
You undid a windows update with a system restore? Why did you not just uninstall it?

I didn't know about uninstalling it.

glasskuter said:
More than likely, it immediately reinstalled again. Perform the steps in post #4 to get rid of that update long enough that you can adequately test. Also download Malwarebytes and run a full system scan. Quarantine everything it finds. This is the free 14 day trial of the Pro version but it will revert to the free version after 14 days. Malwarebytes Cybersecurity for Home and Business | Anti-Malware & Antivirus

I am using Malwarebytes Premium. Detection History reports zero items in quarantine

ils · Mar 25, 2022

zbook said:
Please perform the following steps:
. . .
4) Run: Dell "check for updates" > update drivers and BIOS as needed

Support for XPS 8940 | Drivers & Downloads | Dell US
DONE. ONE DELL UPDATE Chipset | Intel Management Engine Components Installer 403 MB

5) Open administrative command prompt and type or copy and paste:

net user test /add
shutdown /r

6) Upon reboot logon with the new user named test.
Report any changes into this thread.

First, nothing has changed in my original sign in (IRWIN), except I got an 'error: 38' that my WordPerfect Office files have been damaged . . .

Could that be to a service I disabled for the Clean Boot? I never went back and change anything in MSCONFIG.EXE

Second, the Test sign in ran slowly as well, mainly because the search Indexer was running.
Both sign-ins had Power usage Very High for Search Indexer and Windows Explorer, which was my original problem. [I haven't opened OneDrive to see what that does.

glasskuter · Mar 25, 2022

Before uninstalling any update Pause all updates. You can pause for up to 35 days while you troubleshoot your problem.

Enable or Disable Pause Updates Feature in Windows 11 Tutorial

This tutorial will show you how to enable or disable the pause updates feature of Windows Update for Windows 11. Windows Update keeps Windows 11 updated by automatically downloading and installing the latest updates, drivers, and hotfixes released by Microsoft. If you have a Windows Insider...

www.elevenforum.com

Not all updates can be uninstalled. To find those that can be, go to control panel-programs & features-View installed updates-right click on update-select uninstall.

glasskuter · Mar 25, 2022

If this computer is only 2 months old, you can open Dell Support Assist, troubleshooting tab-there you can run tests on your hardware and troubleshoot specific issues, slowdown being one of them.

There you can also reset it to factory default. -click 'erase everything and reset PC to original state'. It will recover to the state it was in when you took it out of the box. Backup any files you might have created first. You will have to re-install any apps you added.

ils · Mar 25, 2022

OK. The error: 38' problem with WordPerfect Office files was because I didn't finish Brink's 'clean boot instructions' I didn't enable all services and selected startups. Now it looks like all my installed programs work. The system is still slow (it takes 5 - 10 sec to open the 'Start' button and Windows Explorer button). But that SEEMS to be due to the Very High Power usage of Search Index (10%) and Windows Explorer (12%). So it looks like I'm back where I was. I'll see if the system speeds up once the Indexing is complete -- as of now, it's on PAUSE and I can't get it going.

FreeBooter · Mar 25, 2022

In this video, i will show you how to generate and view a system performance report in Windows 10 and Windows 11.

zbook · Mar 25, 2022

Open administrative Powershell PS and type or copy and paste:

msdt.exe -id SearchDiagnostic
get-computerrestorepoint

Consider performing any of these if problems continue:

1) restoring a backup image if there is one

2) System restore

Use System Restore in Windows 11 Tutorial

This tutorial will show you how to use System Restore to go back to a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in...

www.elevenforum.com

3) performing an in place upgrade repair

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

If an in place upgrade repair fails to improve the performance then consider:

a) reset save files

Reset Windows 11 PC Tutorial

This tutorial will show you how to reset Windows 11 and Remove everything or Keep my files. You can reset Windows 11 when your PC isn’t working well and it’s been a while since you installed an app, driver, or update. Resetting reinstalls Windows 11, but lets you choose whether to keep your...

www.elevenforum.com

d) clean install

Clean Install Windows 11

This tutorial will show you step by step on how to clean install Windows 11 at boot on your PC with or without an Internet connection and setup with a local account or Microsoft account. Windows 11 has all the power and security of Windows 10 with a redesigned and refreshed look. It also comes...

www.elevenforum.com

Recovery options in Windows - Microsoft Support

Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.

support.microsoft.com

If you do not have a backup image you can clean install Windows 11 and start making free backup images:

Aoemi: #BackupwithAOMEI | World Backup Day Giveaway
EaseUS:

Giveaway - EaseUS Todo Backup Home lifetime licenses

Macrium: Backup and Restore with Macrium Reflect

ils · Mar 25, 2022

glasskuter said:
If this computer is only 2 months old, you can open Dell Support Assist, troubleshooting tab-there you can run tests on your hardware and troubleshoot specific issues, slowdown being one of them.

There you can also reset it to factory default. -click 'erase everything and reset PC to original state'. It will recover to the state it was in when you took it out of the box. Backup any files you might have created first. You will have to re-install any apps you added.

Thanks for suggesting Dell Support Assist. There was a problem with a driver, and they are fixing it as I type.
As to resetting to original state, if I can't get the search indexer and explorer to settle down, I'll have to do that. We'll see. Thanks Glasskuter.

ils · Mar 26, 2022

zbook said:
3) performing an in place upgrade repair

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

zbook. I ran ‘an in place upgrade repair’ from a USB WIN 11 boot disk. It worked! PC running fast, indexing fast, with no power usage above normal. Win 11 Restarts in under 1 minute. Whew! I was about to do a clean install. Thanks so much for the suggestion.

zbook · Mar 26, 2022

Great.

Please make free backup images:

AOMEI World Backup Day Giveaway

Aomei is giving away 1-year licenses of some of its products for World backup day. https://www.aomeitech.com/partners/world-backup-day/giveaway-1230.html The license code is in the zip files and this offer runs from March 10th to April 1st.

www.elevenforum.com

🎉Giveaway - EaseUS Todo Backup Home lifetime licenses 🎉

The folks at EaseUS have provided us with 200 licenses for Todo Backup Home to give away to our members. Post below and I'll message you a license code and download link. * Each license can be activated once; Free lifetime upgrades...

www.elevenforum.com

Backup and Restore with Macrium Reflect

How to Create and Restore a System Image Backup with Macrium Reflect

www.tenforums.com

ils · Mar 26, 2022

zbook said:
Great.

Please make free backup images:

AOMEI World Backup Day Giveaway

Aomei is giving away 1-year licenses of some of its products for World backup day. https://www.aomeitech.com/partners/world-backup-day/giveaway-1230.html The license code is in the zip files and this offer runs from March 10th to April 1st.

www.elevenforum.com

🎉Giveaway - EaseUS Todo Backup Home lifetime licenses 🎉

The folks at EaseUS have provided us with 200 licenses for Todo Backup Home to give away to our members. Post below and I'll message you a license code and download link. * Each license can be activated once; Free lifetime upgrades...

www.elevenforum.com

Backup and Restore with Macrium Reflect

How to Create and Restore a System Image Backup with Macrium Reflect

www.tenforums.com

That's the first thing I did; I made a Macrium restore of the drive. Next, I did a restore point.

zbook · Mar 26, 2022

That's great news.

You're welcome.

imanlien2020 · May 31, 2022

ils said:
My Dell XPS 8940 (WIN 11 Home) slowed to a crawl a few days ago (March 20, 2022), after working fine for a month. By a crawl, I mean that when I put the cursor over taskbar icons like the Start button, or Windows Explorer or any program like MS Word, nothing happened for about one minute. The task manager showed several programs, including Windows Explorer, Microsoft Windows Search Indexer and OneDrive had Very High Power usage. When I ended tasks for Search Indexer and OneDrive, the system ran as fast as normal. So I stopped the Starup of the two programs, and now the system runs normally MOST OF THE TIME. But sometimes, e.g., when I open an image, it Power usage gets very high and the system slows down for a few minutes. When I open the OneDrive folder manually, the Windows Explorer power usage jumps to over 20% and then Explorer shuts down and task bar disappears.
There’s something wrong with my system. I didn’t have this problem the first month that I had the machine (Feb 2022). Then I turned off the machine, went out of town and re-started it 19 March. There were several Windows Updates, then the problems began.
Has anyone else had this problem? Any suggestions how to diagnose the problem? Background: I purchase a newDell XPS 8940 on 19 Jan 2022 with WIN 11 home. I’m running Malwarebytes and customized with: Open-Shell, WinaeroTweaker and ExplorerPatcher

I just had to reinstall completely and added back only the essential Apps and settings changes I really needed, hence I am done patching my system and installing themes and icon packs etc. My PC was a snail. When I booted up it wouldnt even connect to the internet for about 5 minutes. After reinstall when I press my power button it literally takes about 20 seconds to load to my Desktop..amazing and everything else is snappy as hell

Solved WIN 11 suddenly slowed to a crawl

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