Windows 11 24H2 update failed


Bikeit

Bikeit

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Windows 11 pro
I tried to update my PC to the latest windows 11 24H2 version, i went to the Microsoft website downloaded the Windows 11 installation Assistant downloaded the update it went throught the usual progress info update it reached 100% i restarted my PC but the PC is still showing version 23H2 anyone offer any help as to how i can update the PC?
Screenshot 2024-10-06 165106.jpg
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender
Try upgrading using the iso. A failure message would help us.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
There was no failure message?
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender
the way i have managed to update 3 systems with 24H2 is to completely disconnect from the internet.
disable wifi and ethernet .. when the upgrade window opens change the settings to dont install updates.

this worked on 2 of the systems the 3rd, a dell laptop, i had to wipe the SSD and do a complete clean install.

hope this is of help, best of luck. Steve ..
 

My Computers

System One System Two

  • OS
    Win 11 Home 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    250GB C:/Windows .. 750GB D:/Home.
    2x 1TB USB HDD External Backup/Storage.
    Internet Speed
    900MB full fibre
    Browser
    Vivaldi .. Browser, Calendar, eMail.
    Antivirus
    AVG Internet Security
    Other Info
    Mainly Open Source Software
  • Operating System
    Windows 11 Home 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 5 5500u
    Motherboard
    HP
    Memory
    32GB DDR4 3200
    Graphics card(s)
    AMD Radeon GPU
    Sound Card
    RealTek
    Monitor(s) Displays
    HP
    Hard Drives
    1TB WD blue SN580 M2 SSD Partitioned.
    250GB C:/Windows .. 750GB D:/Home.
    2x 1TB HDD External Backup/Storage.
    Internet Speed
    900MB Full Fibre
    Browser
    Microsoft Edge
    Antivirus
    AVG Internet Security
    Other Info
    Mainly Windows Software
    'The Wife's Computer'
If no error message occurs, You can look at the upgrade log files to get an idea of what's causing the failure . The following log files are created when an upgrade fails during installation before the computer restarts for the second time. You have to look atwWhichever log applies to the step of the upgrade that failed. Example: Since mine rolled back I got all the way to the last step so I found mine in C:\$Windows.~BT\Sources\Rollback\setupact.err



  • C:\$Windows.~BT\Sources\panther\setupact.log
  • C:\$Windows.~BT\Sources\panther\miglog.xml
  • C:\Windows\setupapi.log
  • [Windows 10:] C:\Windows\Logs\MoSetup\BlueBox.log
  • C:\Windows\inf\setupapi.app.log
  • C:\Windows\inf\setupapi.dev.log
  • C:\Windows\panther\PreGatherPnPList.log
  • C:\Windows\panther\PostApplyPnPList.log
  • C:\Windows\memory.dmp
The following log files are created when an upgrade fails, and then you restore the desktop:
  • C:\$Windows.~BT\Sources\panther\setupact.log
  • C:\$Windows.~BT\Sources\panther\miglog.xml
  • C:\$Windows.~BT\sources\panther\setupapi\setupapi.dev.log
  • C:\$Windows.~BT\sources\panther\setupapi\setupapi.app.log
  • C:\Windows\memory.dmp
The following log files are created when an upgrade fails, and the installation rollback is initiated:
  • C:\$Windows.~BT\Sources\Rollback\setupact.log
  • C:\$Windows.~BT\Sources\Rollback\setupact.err
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.2314
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
So i restarted the laptop and this screen appeared, whats going on here?

PXL_20241006_175844802.MP.jpg
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender
I'm sorry, but I NEVER trust MS Updates! Your own experience is just one more, of thousands of examples, of updates that have failed.
24H2 is different enough in its core, to warrant a Clean Install.
When 24H2 first became available to me, I went to the site (not MS) and downloaded the ISO for Windows 11/Pro/64, 24H2, and then I used Rufus to burn that ISO to a new Flash Drive. And I took EVERY option from the Options menu.
Then I installed 24H2 from that Flash Drive to a clean SSD. I'm running 24H2 from that SSD NOW! NO MS updates, NO Problems!

When the direction you've chosen Fails, then Change Directions.

TM :cool:
 

My Computer

System One

Bikeit said:
So i restarted the laptop and this screen appeared, whats going on here?

View attachment 111389
Click to expand...
I've seen that....when I install a new version of Windows and don't let the installer RE-Format the C: drive. It's a mistake on my part. :mad:
So, when that happens, I re-do the install, and I direct the Windows Installer to RE-Format the C: partition.
My Data is never at risk, because it's NEVER on my C: drive, but on another drive all together.

On the above example, it looks like you made the Mistake, not just once, but TWICE! Twice bad! Quit that!

TM :cool:
 

My Computer

System One

I never get tired of hearing the TechnoMage clean install story.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC12WSHi7
    CPU
    12th Gen Intel Core i7-1260P, 2100 MHz
    Motherboard
    NUC12WSBi7
    Memory
    64 GB
    Graphics Card(s)
    Intel Iris Xe
    Sound Card
    built-in Realtek HD audio
    Monitor(s) Displays
    Dell U3219Q
    Screen Resolution
    3840x2160 @ 60Hz
    Hard Drives
    Samsung SSD 990 PRO 1TB
    Keyboard
    CODE 104-Key Mechanical with Cherry MX Clears
    Antivirus
    Microsoft Defender
  • Operating System
    Linux Mint 21.2 (Cinnamon)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC8i5BEH
    CPU
    Intel Core i5-8259U CPU @ 2.30GHz
    Memory
    32 GB
    Graphics card(s)
    Iris Plus 655
    Keyboard
    CODE 104-Key Mechanical with Cherry MX Clears
So will i delete the top option to get rid of the blue screen?
Screenshot 2024-10-06 195434.jpg
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender
have you tried a virus removal?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Aurora 13
    CPU
    12th Gen Intel(R) Core(TM) i9-12900F 2.40 GH
    Motherboard
    Alienware
    Memory
    64gb
    Graphics Card(s)
    NVIDIA
    Sound Card
    Bose
    Monitor(s) Displays
    Benq
    PSU
    01/10/2024 21:30 Windows Error Reporting Fault bucket 1959899010493612832, type 5
Event Name: StoreAgentScanForUpdatesFailure0
Response: Not available
Cab Id: 0

Problem signature:
P1: Update;
P2: 80040155
P3: 22631
P4: 4249
P5: Windows.Desktop
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f06217f5-a842-4451-b725-808ce04800f9.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Update;_887eee703b66afcb3dce47b6a04fb4131a6ea_00000000_09cf4e85-5c4d-4935-a93c-aa13b78e964d

Analysis symbol: 
Rechecking for solution: 0
Report Id: 09cf4e85-5c4d-4935-a93c-aa13b78e964d
Report Status: 268435456
Hashed bucket: bba1b9f99d03d6d7ab32f5c41c1c8320
Cab Guid: 0
    Mouse
    dell 610m
Just ran Acronis True Image AV and it found this.
Screenshot 2024-10-06 224020.jpg
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook
    CPU
    Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
    Motherboard
    HP 842D
    Memory
    32GB
    Graphics Card(s)
    Nvidia Quadro P3200
    Hard Drives
    Samsung 980 1TB M.2
    Toshiba KXG50ZNV512G M.2
    Crucial P5 Plus 2TB M.2
    Mouse
    MX Master 3
    Internet Speed
    500MBPS
    Browser
    Chrome, Edge
    Antivirus
    Windows defender
Try upgrading ISO but make sure to skip installing and searching updates when upgrading from Setup screen.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Jerry06 said:
What should I try next?
Click to expand...
You'd better start your own thread.
This thread was started by @Bikeit and you are hijacking it.

Edit: @Jerry06 now has indeed started a new thread:
www.elevenforum.com

the installation failed in the SAFE_OS phase with an error during BOOT operation

I used an USB drive to upgrade Windows 11 to 24h2 and get the following message I get a following message 0xc1900101 - 0x20017 the installation failed in the SAFE_OS phase with an error during BOOT operation I looked at the logs created from setupdiag.exe. The error seems to be coming from...
www.elevenforum.com www.elevenforum.com
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro 23H2 22631.4460
    Computer type
    PC/Desktop
    Manufacturer/Model
    Build by vendor to my specs
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    MSI PRO B550M-P Gen3
    Memory
    Kingston FURY Beast 2x16GB DIMM DDR4 2666 CL16
    Graphics Card(s)
    MSI GeForce GT 730 2GB LP V1
    Sound Card
    Creative Sound Blaster Audigy FX
    Monitor(s) Displays
    Samsung S24E450F 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    1. SSD Crucial P5 Plus 500GB PCIe M.2
    2. SSD-SATA Crucial MX500-2TB
    PSU
    Corsair CV650W
    Case
    Cooler Master Silencio S400
    Cooling
    Cooler Master Hyper H412R with Be Quiet Pure Wings 2 PWM BL038 fan
    Keyboard
    Cherry Stream (wired, scissor keys)
    Mouse
    Asus WT465 (wireless)
    Internet Speed
    70 Mbps down / 80 Mbps up
    Browser
    Firefox 130.0
    Antivirus
    F-secure via Internet provider
    Other Info
    Router: FRITZBox 7490
    Oracle VirtualBox 7 for testing software on Win 10 or 11
Oh my god, sorry all, I didn't mean to hijack it. I'll start a new thread now.

I apologize again.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    AMD R7 5700g
    Motherboard
    ASROCK B550 PG Velocita
    Memory
    32Gb
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    Realtek ALC1220 Audio Codec
    Monitor(s) Displays
    1 Viewsonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    3 1Tb ssd,, 1 256Gb ssd,, and 1Tb Hdd
    PSU
    RAIDMAX Thunder RGB RX-735AP-R 735 W
    Case
    Cougar MX331 Mesh
    Cooling
    5 Assorted brands
    Keyboard
    Dell 101 key Standard keyboard
    Mouse
    Microsoft
    Internet Speed
    FIOS
    Browser
    Chrome
    Antivirus
    MalwareBytes
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