Windows 11 Drivers for Intel HD graphics 400 Not working why


bundyboy

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Hey,

i have a small computer as media player wor watching movies and other stuff.
And today i have installed Windows 11 PRO, but unfortunately the drivers cannot be installed.

windows 11 drivers do not exist, but there are for windows 10. however, the installation does not want to start because it reports that it does not support the specified system.

after that i tried to install with .INF file. and then the installation succeeds, but at the end it reports an error again that it cannot start the device

so please help, is there a way to do it somehow ? some fix or similar ?

Thank you
 

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glasskuter

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That's a very old Celeron processor. 15.40 is latest driver. Intel® Celeron® Processor N3060 (2M Cache, up to 2.48 GHz) Downloads, Drivers and Software | Intel
In device manager-expand display adapter-Right click on the device and select uninstall, make sure box to delete drivers is checked-restart
The driver says it will work for Windows 10 but if the above driver is what you attempted to install already, the only thing I can suggest is try to install in compatibility mode for windows 10 Install driver in compatibility mode
 

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bobkn

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I wondered how you ("glasskuter") came up with a Celeron, from what "bundyboy" posted. Not that it matters, but: Intel HD 400 processors.

The list of requirements for Windows 11 includes WDDM 2.0 drivers. Windows 10 only requires WDDM 1.0. (That goes all the way back to Vista.) I have no idea what WDDM version is supported by the drivers that "glasskuter" was kind enough to locate. It's possible that they do not support WDDM 2.0 or later. I also don't know whether 11 can be forced to run with older graphics drivers through compatibility mode.

This isn't an easy suggestion, but it probably makes more sense to run vintage hardware like that under Windows 10.
 

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System One System Two

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    Windows 11 22623.730
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    PC/Desktop
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    homebuilt
    CPU
    Intel I9-12900K
    Motherboard
    Asus RoG Strix Z690-E
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    64GB Kingston DDR5-5600
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    Gigabyte RTX 3090 ti
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    Viewsonic XG320U
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    1200 Mbps
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    homebuilt
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus Tuf Gaming X570-Plus
    Memory
    64GB DDR4 3800 (@ 3600)
    Graphics card(s)
    Zotac RTX 3080
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160
    Hard Drives
    Sabrent 1 TB PCI-E 4.0 X4 NVME M.2
    4 GB Seagate Ironwolf
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    eVGA SuperNOVA 850 G6
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    Phanteks ENTHOO Pro M
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glasskuter

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@bobkn I found the original windows 7 32 bit driver and read the release notes. Then hunted around on Intel's site. When I found it it said it applied to Intel 3000 series celeron and Atom e8000. Since Atoms were mainly small device processors, I assumed it had to be a Celeron. The driver, however is for both. I totally agree about Windows 10 being far preferable than Windows 11.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.608
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
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    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
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    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
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    MT
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bobkn

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I visited your link for the 15.40 drivers. I'm not clever enough to deduce the WDDM version of the drivers, even if I look at the .zip version of the download. (Which has human readable contents, unlike the .exe.) The dates on the files don't seem helpful, either.
 

My Computers

System One System Two

  • OS
    Windows 11 22623.730
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-12900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB Kingston DDR5-5600
    Graphics Card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Viewsonic XG320U
    Screen Resolution
    3840 X 2160 @ 144Hz
    Hard Drives
    WB Black SN850 1TB M.2 NVME SSD
    Seagate Iron Wolf 8TB
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Corsair 5000D AIrflow
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22623.730
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus Tuf Gaming X570-Plus
    Memory
    64GB DDR4 3800 (@ 3600)
    Graphics card(s)
    Zotac RTX 3080
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160
    Hard Drives
    Sabrent 1 TB PCI-E 4.0 X4 NVME M.2
    4 GB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 850 G6
    Case
    Phanteks ENTHOO Pro M
    Cooling
    iCUE H115i RGB PRO XT Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)

bundyboy

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Hey,

the device is ROCK Pi X.
It has Intel Atom x5-Z8350 Cherry Trail.

you can see here: RockpiX/getting started - Radxa Wiki

I am not sure if compatibility mode would work ?

all in all, if I can't find adequate drivers. then I can realistically forget about Windows 11?
 

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glasskuter

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Is this what you have https://www.amazon.com/Rock-Model-Windows-SBC-Mini/dp/B091H6269B IMO

I can only tell you my experience with the Cherry Trail. I bought a used HP tablet with a Cherry Trail CPU in the early days of Windows 10. It was originally Windows 8. I bought a dock for it and installed a very early version of Windows 10 using the Windows 8 drivers and it ran OK. (Sorry, I do not remember exactly what release). When Windows Update installed a newer version (it was either the Anniversary or Fall Creators, again I don't remember which) I lost my touch and video kept crashing. I worked for days trying to get different drivers to work but never could. Several clean installs, many different drivers. Luckily I had made backup of the working version which I had to restore. I ended up having to disable windows updates to keep the tablet working.

That said, it seems others have managed to run 11 on the Cherry Trail. There are a couple of youtube videos on it.

video 1
video 2
video 3

On RadXa Official site there is a driver archive download as well as a Windows 10 iso download with drivers included in it. You might be able to extract the drivers and see if you can get them to work in 11. If you have Windows 10 working on that device already, I suggest you make a backup before attempting Windows 11. Also, if you have 10 working you can backup the drivers you are now using and attempt to restore them once you have 11 installed. I use a free handy little tool called Double Driver Backup and Restore. It is portable so requires no installation.

Good luck.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.608
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
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    Antivirus
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bobkn

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Did it work?
 

My Computers

System One System Two

  • OS
    Windows 11 22623.730
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-12900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB Kingston DDR5-5600
    Graphics Card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Viewsonic XG320U
    Screen Resolution
    3840 X 2160 @ 144Hz
    Hard Drives
    WB Black SN850 1TB M.2 NVME SSD
    Seagate Iron Wolf 8TB
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Corsair 5000D AIrflow
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22623.730
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus Tuf Gaming X570-Plus
    Memory
    64GB DDR4 3800 (@ 3600)
    Graphics card(s)
    Zotac RTX 3080
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160
    Hard Drives
    Sabrent 1 TB PCI-E 4.0 X4 NVME M.2
    4 GB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 850 G6
    Case
    Phanteks ENTHOO Pro M
    Cooling
    iCUE H115i RGB PRO XT Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)

bundyboy

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Windows 10
I tried both methods from Youtube, but every time I get an error that it is necessary to have a minimum of 64 GB of space.
 

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glasskuter

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Windows 11 Pro 22H2 22621.608

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.608
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

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