Windows 11 Home VPN will not connect


harperkjh

New member
Local time
8:22 PM
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3
OS
Windows 11 Home
Hello,
I have a client's computer running Windows 11 Home. When I attempt to connect to our VPN server (router with VPN server enabled) with the built-in Windows VPN client usng PPTP, I get the dreaded "A connection to the remote computer could not be established, so the port used for this connection was closed." My personal laptop, connected to the same WiFi router and running Windows 7, connects without issue. I have seen a number of "fixes" from the removal of all Miniports, resetting the Winsock, etc., but none have resolved the issue. Apparently, my ISP is not blocking PPTP traffic, so it isn't that.
I have disabled IPv6, just to make sure that that isn't causing it. I am wondering if the Home version of Windows 11 can connect to VPN at all. I have tried just about every solution suggested, although I am hesitant to try registry entries without knowing what is actually generating this error. Throughout my research, I haven't found anything specifying Home vs. Professional as an issue for VPN nor have I found a definitive answer regarding this specific error and what component is generating it.

Thanks, in advance!
 
Windows Build/Version
10.0.22621.1105

My Computer

System One

  • OS
    Windows 11 Home
Most home router VPN's use OpenVPN and you need to install the OpenVPN client on the Windows computer to connect.

capture3b.jpg
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
I appreciate the response. It's the Home version of 11 that's causing the issue.

Thanks for the resply!
 

My Computer

System One

  • OS
    Windows 11 Home
Well...hell...
The Home computer is now upgraded to Pro and still returns the same error. NavyLCDR, I appreciate your response, but this isn't a typical home router. It doesn't use OpenVPN.
Most home router VPN's use OpenVPN and you need to install the OpenVPN client on the Windows computer to connect.

As I said in the original post, the Windows 7 machine uses the built-in Windows VPN client and connects without issue. It connects wherever I am attached to a network. I've connected with it from a Starbucks and a McDonald's wifi and it works all day.
With the upgrade to Pro, I thought it would just connect, but it doesn't.

Does anyone know what is generating that error? I have yet to find an explanation as to what the error actually means. Windows firewall is off. There is no anti-virus installed, at the moment, so I'm not sure what the issue is. I wouldn't expect an outbound connection to be restricted by a firewall or anti-virus, but they are out of the way, just the same.

Thanks again for any help or information
 

My Computer

System One

  • OS
    Windows 11 Home
VPN is tricky. The built in Windows VPN uses a weaker PPTP protocol while the OpenSource uses a much better and updated secure connection, which by the way is compatible with Windows Pro. I suspect this is a certification/security issue. Try setting the router to use "Auto Configuration" instead at the "Clients will use this VPN to access" blah blah. Hope this helps.
 

My Computer

System One

  • OS
    Windows 11, 10, 8.1, 7, XP, 2K, Debian, Mint, Arch, SuSE, PuppEX, Cent
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus, GigaByte, SuperMicro, PowerEdge
    CPU
    Xeon, Intel, AMD, Risc
    Motherboard
    itx, atx, u1, u2, card, virtual
    Memory
    32gb --> 256gb : varies with system
    Graphics Card(s)
    ATI, Nvidia
    Sound Card
    Realtek, SB, Alessis
    Monitor(s) Displays
    Samsung, Dell, Sony, Google
    Screen Resolution
    1024 SD --> 8K UHD varies with system
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    PSU
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    Keyboard
    Standard BT, Wireless, and PS2.
    Mouse
    PS2, BT, Wireless
    Internet Speed
    Fibre Channel, GigE, Cable, 5G Ultra,
    Browser
    Firefox, Chrome, Opera, Safari, Brave, Edge
    Antivirus
    Eset, McAfee, Defender, Symantec, Kaspersky
    Other Info
    Home Lan: GigE 2 24 port Smart Switches, Cisco Fibre Channel switch, 2 Nighthawk 5g Ultra Wideband Wireless AP's
Hi,

Were you able to get this error fixed?

Trying to connect to using Windows 11 VPN connection. "a connection to the remote computer could not be established, so the port for this connection was closed"



Been getting the same error connected using Windows 11 Pro on ethernet connection through spectrum. Also when we use wifi connection the same error happens.
firewall has been disabled too.

Has anyone else been able to get a fix for this?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell

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