Solved Windows 11 KB5012643 Cumulative Update Could Not Install


kgarrett67

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Location
Joanna, SC, USA
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Windows 11 Pro
I attempted to install Cumulative Update for Windows 11 KB5012643 which fails with the return message, "We couldn't install this update, but you can try again (0x800701a1)". I have made many attempts to download and install the update. Each attempt, I get the same message.

Optional updates only show one driver update for my dual AOC Monitors.

Searching in this forum and the internet has been unsuccessful.

Has anyone else experienced this failure to install, and if so, how did you get it to work?
 
Windows Build/Version
21H2 (OS Build 22000.613)

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My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal Build
    CPU
    Ryzen 7 3700x
    Motherboard
    ASUS ROG Crosshair VI AMD X370
    Memory
    32 GB
    Graphics Card(s)
    NVIDA GeForce GTX 1050 Ti
    Sound Card
    On board
    Monitor(s) Displays
    (2) AOC E2752Vh 27-inch
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD M.2 and SATA
    Cooling
    Air cooling
    Keyboard
    Logitech K800 Wireless
    Mouse
    Logitech M705 Wireless
    Internet Speed
    100 Mbps Download | 10 Mbps Upload
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Microsoft 365 Family
    Macrium Reflect (Paid)
    eM Client
    Adobe Acrobat DC (Subscription)

Pirilampo2

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Abrantes, Santarém, Portugal
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windows 11 Pro 64-bits 21H2 22000.708
You could try install it manually.
Maybe install successfully. I can't find anything about this error on google.
 

My Computers

System One System Two

  • OS
    windows 11 Pro 64-bits 21H2 22000.708
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self built
    CPU
    AMD Ryzen 3 2200G with Radeon Vega Graphics 3.50 GHz
    Motherboard
    MSI B350 PC MATE
    Memory
    16,00 GB TeamGroup DDR4-2667
    Graphics Card(s)
    Nvidia GeForce GT 730 & Radeon™ Vega 8 Graphics
    Sound Card
    nVIDIA GK208 HDMI/DP High Definition Audio Controller
    Monitor(s) Displays
    AOC 27"
    Screen Resolution
    3840x2160
    Hard Drives
    Seagate 1TB BarraCuda 64MB 7200rpm SATA III 3.5 - ST1000DM010
    PSU
    LC-Power 650W V2.3
    Case
    ATX Nox Hummer ZS
    Cooling
    No cooling
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500/100
    Browser
    Firefox 100.0.2
    Antivirus
    Windows Defender
    Other Info
    Optical Drive ASUS DRW-24D5MT
  • Operating System
    Windows 11 Pro (x64) 21H2 Build 22000.708
    Computer type
    Laptop
    Manufacturer/Model
    Asus VivoBook Max X541NA
    CPU
    Intel Celeron N3350 @ 1.10GHz
    Motherboard
    ASUS X541NA
    Memory
    4 GB
    Graphics card(s)
    Intel Apollo Lake SoC - Graphics and Display Controller (12 EU) [B1] [ASUS]
    Sound Card
    Intel Apollo Lake SoC - High Definition Audio Controller
    Monitor(s) Displays
    NT156WHM-N42 15.6"
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate ST1000LM035-1RK172
    PSU
    Asus Battery
    Internet Speed
    500 Mbps / 100 MBps
    Browser
    Firefox 100.0.2

kgarrett67

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1:24 AM
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94
Location
Joanna, SC, USA
OS
Windows 11 Pro
@Pirilampo2 that was the ticket. Update installed. Thanks so much.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal Build
    CPU
    Ryzen 7 3700x
    Motherboard
    ASUS ROG Crosshair VI AMD X370
    Memory
    32 GB
    Graphics Card(s)
    NVIDA GeForce GTX 1050 Ti
    Sound Card
    On board
    Monitor(s) Displays
    (2) AOC E2752Vh 27-inch
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD M.2 and SATA
    Cooling
    Air cooling
    Keyboard
    Logitech K800 Wireless
    Mouse
    Logitech M705 Wireless
    Internet Speed
    100 Mbps Download | 10 Mbps Upload
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Microsoft 365 Family
    Macrium Reflect (Paid)
    eM Client
    Adobe Acrobat DC (Subscription)

elbmek

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Local time
6:24 AM
Posts
494
Location
Sutton Coldfield England
OS
Win 11 x 64 Home on PC . Pro Win 10 x 64 on Surface 5.
2022-07 Cumulative Update for Windows 11 for x64-based Systems (KB5015814)

Refusing to install, keeps coming up - error

edit: just done windows reset due to problems reinstalling software. This update still refuses to install.
 
Last edited:

My Computer

System One

  • OS
    Win 11 x 64 Home on PC . Pro Win 10 x 64 on Surface 5.
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    amd ryzen 9 5900X 12 core 3701mhz 24 logistical process
    Motherboard
    Gigabyte B550 Auros Elite V2
    Memory
    16GB (2x8) Corsair VENGEANCE DDR4 3200MHz
    Graphics Card(s)
    Aoris Nvidia Geforce RTX 3060 ti
    Sound Card
    ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
    Monitor(s) Displays
    Samsung F27G3T 144hz
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung V-NAND SSD 970 Evo plus 500GB
    3TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
    1 x 2TB External USB. 1 x 4TB External SSD
    other HDD drives optional docking (when I get around to it)
    PSU
    Corsair VS550
    Case
    Coolermaster
    Cooling
    DEEP COOL AS500 CPU COOLER
    Keyboard
    Microsoft Multimedia 1.01a. MSI Vigor elite Mech board as spare/games
    Mouse
    Corsair Sabre (with pretty lights!)
    Internet Speed
    600+MB
    Browser
    Opera
    Antivirus
    Kaspersky Total Security 2022
    Other Info
    WIRELESS 802.11 AC1300 867Mbps/5GHz, 400Mbps/2.4GHz PCI-E CARD
    Logitech speakers
    Asus DRW-14D5MT x48
    Net via Virgin hub 3 (using RJ45 cable). Plus MS surface 5 tablet

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