Solved Windows 11 Restarts After Shutdown or Sleep!

alpha45

Member
Local time
1:25 PM
Posts
17
OS
Windows 11 Dual boot Win 7
Greetings,
after a system sleep mode or shutdown, but keep the power on, the OS restarts automatically
Thanks
 
Windows Build/Version
21H2 Build SO 22000.282
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Dual boot Win 7
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 GB
    Graphics Card(s)
    Nvidia Quadro FX3700
  • Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 Gb
    Graphics card(s)
    Nvidia Quadro FX3700

BunnyJ

Python Programmer
Pro User
VIP
Local time
7:25 AM
Posts
4,197
Location
Oak Ridge, TN(The Secret City)
OS
Windows 11 Home 22538.1010
Let me see if I understand what you're saying.. you shutdown the PC and the power is off but it restarts?
 

My Computer

System One

  • OS
    Windows 11 Home 22538.1010
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banna Junior 7000 - X Series
    CPU
    Ryzen 7 2700X
    Motherboard
    Asus Crosshair VII Hero, X470
    Memory
    Gskill 32GB, 16GBX2 PC3000
    Graphics Card(s)
    GeForce GTX TITAN X 12GB
    Sound Card
    Realtek (R) Audio
    Monitor(s) Displays
    Viotek 32" Curved, ViewSonic 27"
    Screen Resolution
    1080P
    Hard Drives
    Primary Samsung 256 SSD
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    NZXT 510
    Cooling
    Stock AMD cooler
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 350.50 mbps Upload: 12.02 mbps Ping: 15ms
    Browser
    Firefox, Chrome and Edge
    Antivirus
    MS - Defender

alpha45

Member
Thread Starter
Local time
1:25 PM
Posts
17
OS
Windows 11 Dual boot Win 7
Let me see if I understand what you're saying.. you shutdown the PC and the power is off but it restarts?
Of course not, I don't turn off the power ...
 

My Computers

System One System Two

  • OS
    Windows 11 Dual boot Win 7
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 GB
    Graphics Card(s)
    Nvidia Quadro FX3700
  • Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 Gb
    Graphics card(s)
    Nvidia Quadro FX3700

BunnyJ

Python Programmer
Pro User
VIP
Local time
7:25 AM
Posts
4,197
Location
Oak Ridge, TN(The Secret City)
OS
Windows 11 Home 22538.1010

My Computer

System One

  • OS
    Windows 11 Home 22538.1010
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banna Junior 7000 - X Series
    CPU
    Ryzen 7 2700X
    Motherboard
    Asus Crosshair VII Hero, X470
    Memory
    Gskill 32GB, 16GBX2 PC3000
    Graphics Card(s)
    GeForce GTX TITAN X 12GB
    Sound Card
    Realtek (R) Audio
    Monitor(s) Displays
    Viotek 32" Curved, ViewSonic 27"
    Screen Resolution
    1080P
    Hard Drives
    Primary Samsung 256 SSD
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    NZXT 510
    Cooling
    Stock AMD cooler
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 350.50 mbps Upload: 12.02 mbps Ping: 15ms
    Browser
    Firefox, Chrome and Edge
    Antivirus
    MS - Defender

alpha45

Member
Thread Starter
Local time
1:25 PM
Posts
17
OS
Windows 11 Dual boot Win 7

My Computers

System One System Two

  • OS
    Windows 11 Dual boot Win 7
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 GB
    Graphics Card(s)
    Nvidia Quadro FX3700
  • Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 Gb
    Graphics card(s)
    Nvidia Quadro FX3700

BunnyJ

Python Programmer
Pro User
VIP
Local time
7:25 AM
Posts
4,197
Location
Oak Ridge, TN(The Secret City)
OS
Windows 11 Home 22538.1010
So it does shutdown.. IE powers off but you leave the plug in??
 

My Computer

System One

  • OS
    Windows 11 Home 22538.1010
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banna Junior 7000 - X Series
    CPU
    Ryzen 7 2700X
    Motherboard
    Asus Crosshair VII Hero, X470
    Memory
    Gskill 32GB, 16GBX2 PC3000
    Graphics Card(s)
    GeForce GTX TITAN X 12GB
    Sound Card
    Realtek (R) Audio
    Monitor(s) Displays
    Viotek 32" Curved, ViewSonic 27"
    Screen Resolution
    1080P
    Hard Drives
    Primary Samsung 256 SSD
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    NZXT 510
    Cooling
    Stock AMD cooler
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 350.50 mbps Upload: 12.02 mbps Ping: 15ms
    Browser
    Firefox, Chrome and Edge
    Antivirus
    MS - Defender

iko22

Well-known member
Member
VIP
Local time
12:25 PM
Posts
552
Location
South West England
OS
Windows 10
Greetings,
after a system suspend or shutdown, but keep the power on, the OS restarts automatically
Thanks
This can happen if there is an Update pending.

Maybe it is trying to install OS Build 22000.282 and failing.

Does it happen every time, or just some of the time?
 

My Computer

System One

  • OS
    Windows 10
    CPU
    TBA
    Motherboard
    TBA

alpha45

Member
Thread Starter
Local time
1:25 PM
Posts
17
OS
Windows 11 Dual boot Win 7
This can happen if there is an Update pending.

Maybe it is trying to install OS Build 22000.282 and failing.

Does it happen every time, or just some of the time?
No there are no pending updates and it does this every time I turn off or suspend
 

My Computers

System One System Two

  • OS
    Windows 11 Dual boot Win 7
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 GB
    Graphics Card(s)
    Nvidia Quadro FX3700
  • Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 Gb
    Graphics card(s)
    Nvidia Quadro FX3700

Winuser

Well-known member
Power User
VIP
Local time
7:25 AM
Posts
1,802
OS
Windows 11

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security

alpha45

Member
Thread Starter
Local time
1:25 PM
Posts
17
OS
Windows 11 Dual boot Win 7
So, my machine (pc desktop) is in trial boot with windows 7, 10 and 11.
When I shut down the system or go into sleep mode, it restarts automatically after about 40 seconds.
The only way to keep this from happening is in Safe Mode.
 

My Computers

System One System Two

  • OS
    Windows 11 Dual boot Win 7
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 GB
    Graphics Card(s)
    Nvidia Quadro FX3700
  • Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 Gb
    Graphics card(s)
    Nvidia Quadro FX3700

iko22

Well-known member
Member
VIP
Local time
12:25 PM
Posts
552
Location
South West England
OS
Windows 10
That sounds like a driver issue. I would investigate all the drivers in Device Manager and look for devices with exclamation mark in yellow triangle symbol.
 

My Computer

System One

  • OS
    Windows 10
    CPU
    TBA
    Motherboard
    TBA

alpha45

Member
Thread Starter
Local time
1:25 PM
Posts
17
OS
Windows 11 Dual boot Win 7
There is no sign of incompatibility ..

and under the event log after automatic restart ...
 

Attachments

  • Immagine 2021-10-25 145239.png
    Immagine 2021-10-25 145239.png
    22 KB · Views: 1
  • Immagine 2021-10-25 151619.png
    Immagine 2021-10-25 151619.png
    18.8 KB · Views: 1
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Dual boot Win 7
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 GB
    Graphics Card(s)
    Nvidia Quadro FX3700
  • Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 Gb
    Graphics card(s)
    Nvidia Quadro FX3700

iko22

Well-known member
Member
VIP
Local time
12:25 PM
Posts
552
Location
South West England
OS
Windows 10
There is no sign of incompatibility ..

and under the event log after automatic restart ...
Event ID: 7043 Source: Service Control Manager is saying that a service did not shutdown properly.
I don't know what servizio Sicurezza di Windows is ... Maybe it is Windows Security service? Anyway, Event Viewer says this service did not shutdown properly.
To troubleshoot, manually stop servizio Sicurezza di Windows . Find the service in services.msc and manually stop it, just before shutting down.
See if that makes a difference.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    CPU
    TBA
    Motherboard
    TBA

alpha45

Member
Thread Starter
Local time
1:25 PM
Posts
17
OS
Windows 11 Dual boot Win 7
Event ID: 7043 Source: Service Control Manager is saying that a service did not shutdown properly.
I don't know what servizio Sicurezza di Windows is ... Maybe it is Windows Security service? Anyway, Event Viewer says this service did not shutdown properly.
To troubleshoot, manually stop servizio Sicurezza di Windows . Find the service in services.msc and manually stop it, just before shutting down.
See if that makes a difference.
Cannot stop the service manually ...
 

Attachments

  • SecurityHealthService.png
    SecurityHealthService.png
    10.5 KB · Views: 1

My Computers

System One System Two

  • OS
    Windows 11 Dual boot Win 7
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 GB
    Graphics Card(s)
    Nvidia Quadro FX3700
  • Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 Gb
    Graphics card(s)
    Nvidia Quadro FX3700

iko22

Well-known member
Member
VIP
Local time
12:25 PM
Posts
552
Location
South West England
OS
Windows 10
What Anti-virus are you using? DO you have more than one Anti-virus installed on the computer?
 

My Computer

System One

  • OS
    Windows 10
    CPU
    TBA
    Motherboard
    TBA

alpha45

Member
Thread Starter
Local time
1:25 PM
Posts
17
OS
Windows 11 Dual boot Win 7
What Anti-virus are you using? DO you have more than one Anti-virus installed on the computer?
no, I only have defender!
 

My Computers

System One System Two

  • OS
    Windows 11 Dual boot Win 7
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 GB
    Graphics Card(s)
    Nvidia Quadro FX3700
  • Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 Gb
    Graphics card(s)
    Nvidia Quadro FX3700

alpha45

Member
Thread Starter
Local time
1:25 PM
Posts
17
OS
Windows 11 Dual boot Win 7
Maybe I solved the problem that was caused by the network card, where the option "allow this device to wake the computer" was checked, as I use WOL.
I thank.

Immagine 2021-10-26 125003.png
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Dual boot Win 7
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 GB
    Graphics Card(s)
    Nvidia Quadro FX3700
  • Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel E 8600 dual Core 3.3GHz
    Motherboard
    P5 G41 L-ME
    Memory
    8 Gb
    Graphics card(s)
    Nvidia Quadro FX3700

iko22

Well-known member
Member
VIP
Local time
12:25 PM
Posts
552
Location
South West England
OS
Windows 10
Maybe I solved the problem that was caused by the network card, where the option "allow this device to wake the computer" was checked, as I use VOL.
I thank.

View attachment 11383
Oh, okay. Surprised that caused problem with Shutdown :unsure: Let us know if that does not fully solve the issue.
 

My Computer

System One

  • OS
    Windows 10
    CPU
    TBA
    Motherboard
    TBA

Try3

Well-known member
Member
VIP
Local time
12:25 PM
Posts
260
Location
The proper part of London
OS
Windows 11 Home x64 Version 21H2 Build 22000.194
Last edited:

My Computer

System One

  • OS
    Windows 11 Home x64 Version 21H2 Build 22000.194

Win11Pea

New member
Local time
7:25 AM
Posts
3
OS
Windows 11
I have the same issue, on Lenovo laptop. As soon as I upgraded to Win 11, I noticed the issue. Basically, if I closed the lid (set to sleep) it will work fine if I resume within a couple hours. But if several hours pass, when I open the lid (resume from sleep) there's a full restart as if I just turned on the computer from scratch. Same thing happens if I choose hibernate. If un-hibernating from several hours, it will just hang and not resume
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    i7 6 cores
    Memory
    32 gig
    Monitor(s) Displays
    2 monitors
    Screen Resolution
    1080p
    Hard Drives
    2 TB internal
Top Bottom