Windows Email App Run Amuck ??


NorPlan

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Windows 11
Problem started back May 21st when that Heavy Duty Storm passed through Eastern Ontario, 5 days without Power , then Power Surges that did me me in on my Laptop..

My Windows Email App Blitzed, I lost a couple email accounts , wasn't able to get them back through the App.. Only email addresses that stayed were the Administrative Email and the Email related to the ISP....

I found out through a local Tech Repair Shop that there is problems with the Windows Email App and that Microsoft is working on it and when they will have an Update to fix the problem is the question ?? Yes I can access the lost email accounts through my Browser but it was so convenient through the App and get Notified of an incoming email in the box..

Last time I attempted an Update I got an Error Code (0x80073712) it was an Cumulative Update for Windows.. Explanation was , Some Update Files are Missing or Have Problems.. Have thought of Removing the Windows Email App and Re Downloading it from the MS Store but if there is a problem with the App that may not be a good idea ??

Thoughts & Opinions Appreciated, Cheers Thanks
 
Windows Build/Version
Updated to Windows 11 when it became available (21H2 22000.194

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Hewlet Packard

DigitalGoat

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First thing I would try is to make sure Windows is fully up to date, then go to settings, apps, apps & features, scroll down to Mail and Calendar click the three little dots and look at the options there, one will be reset.
If that does not help try running the MS Store app and try check for updates there.
Restart the computer after any updates have been installed to make sure any 'in use' files can be updated.
I have not noticed any issues with the mail app and updates for it and Calendar seem to come through on occasion without problems.
 

My Computer

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    Scan 3XS Custom 1700
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    Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
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dbartenstein

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Maybe one of these from Advanced Options?

1658158840219.png
 

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System One System Two

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    Win 11 Pro (Insider Beta channel)
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    Manufacturer/Model
    Acer AN515-54
    CPU
    Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40 GHz
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    32GB
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NorPlan

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First thing I would try is to make sure Windows is fully up to date, then go to settings, apps, apps & features, scroll down to Mail and Calendar click the three dots
I have not noticed any issues with the mail app and updates for it and Calendar seem to come through on occasion without problems.
That's the thing I've tried a few times Updating to No Avail.. I keep getting Error Code (0x80073712)... Apparently Microsoft knows there is a Problem with the Windows Mail App, Just when they will put out an Update correcting the problem is anybody's guess ??
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Hewlet Packard

DigitalGoat

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Windows 11 Pro 22H2, build: 22621.521
That error code means a file needed by Windows update is missing or corrupt, have you tried SFC /scannow to fix or identify any issues, what was the outcome?
Are you using any Windows customisation software, specifically any that interfere with Windows update components?
Have you tried a repair install?
Can you provide more detail and/ or a link to the issue the tech repair shop claims Microsoft are aware of with the mail app.
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2, build: 22621.521
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS Custom 1700
    CPU
    Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
    Motherboard
    Asus ProArt Creator B660 D4
    Memory
    64GB DDR 3600Mhz
    Graphics Card(s)
    Asus Tuff RTX 3080 10GB OC
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
    Screen Resolution
    2560 x 1440p & 1920 x 1080p
    Hard Drives
    WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
    PSU
    Corsair RM1000X Modular
    Case
    Corsair 4000D Airflow Desktop
    Cooling
    Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
    Keyboard
    Microsoft Ergonomic
    Mouse
    Logitech G402
    Internet Speed
    800Mbs
    Browser
    Edge Chromium
    Antivirus
    Defender, Malwarebytes

Scott

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Have you tried a repair install?

It really does work. Did one recently to fix a issue I was having.

 

My Computers

System One System Two

  • OS
    Win 11 Pro 22H2 22621.900 | Win 10 Pro 22H2 19045.2311
    Computer type
    PC/Desktop
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    Self Built
    CPU
    Intel Core i5-10400F
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    ASUS TUF GAMING Z590-PLUS WIFI
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    CORSAIR Vengeance LPX 64GB (4x16GB)
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    ASUS TUF Gaming 27" WQHD
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    2560 x 1440
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    SAMSUNG 970 EVO 1TB NVMe (x2)
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    CORSAIR HX750
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    Antec Dark Phantom DP502 FLUX
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    Logitech MK 320
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    Razer Basilisk V3
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    200Mbs
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    Firefox
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    UEFI, Secure Boot, TPM 2.0
    MR 8 HE
  • Operating System
    Win 11 Pro 22H2 22621.819
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel Core i7-8700
    Motherboard
    Asus Prime Z370 P-II
    Memory
    32 GB DDR4
    Graphics card(s)
    EVGA GeForce GTX 760
    Sound Card
    Realtek
    Monitor(s) Displays
    Samsung SMT27A300
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 870 EVO 500GB SSD
    Seagate Barracuda 7200rpm 1TB HDD
    PSU
    Corsair CX550M
    Case
    Old Antec, unknown model
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    Hyper 212 EVO
    Browser
    Firefox
    Antivirus
    Windows Security

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