"Windows Encountered a Problem installing the drivers for your device"


Globespy

Well-known member
Local time
11:27 PM
Posts
84
OS
Win 11
Clean install of Win 11 22H2 on new NVME drive.
Was going through the normal process of updating drivers from my motherboard manufacturer (much newer than the often ancient Windows drivers).
Tried using the installers (Gigabyte) which failed to do anything at all, even though they seemed to work fine - the driver in Device Manager stayed the same generic.
Next thing I tried was pointing Device Manager to the correct inf file (Have Disk/Choose a driver - even the older Microsoft one doesn't work), and that's when the problem message started.
I uninstalled the device (Realtek 2.5GBe Ethernet Controller - on motherboard), and now my device manager has an entry for an ethernet controller that will not accept any drivers without the same message (see pic), and I've ran the troubleshooters (useless) and am no without Ethernet, relying on spotty Wi-Fi.
Hopefully someone can help
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My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-Built
    CPU
    Ryzen 5800X3D
    Motherboard
    Gigabyte Aorus X570 Master (rev 1.2)
    Memory
    G.Skill Trident Z RGB 3600Mhz
    Graphics Card(s)
    Zotac RTX 4090 Amp Extreme Airo
    Sound Card
    On-Board Realtek ALC1220-VB, FiiO USB DAC
    Monitor(s) Displays
    LG C2 42 Main Desktop, 3x Gigabyte FI32Q in a triple array for gaming simulations
    Screen Resolution
    3840x2160, 2560x1440 (3)
    Hard Drives
    WD SN850X 2TB M.2 NVME (OS Drive), WD SN850 2TB M.2 NVME, 2x Crucial 2TB SSD, Crucial 1TB SSD, Seagate Barracuda 2TB HDD
    PSU
    EVGA SuperNOVA 1000 G6, 80 Plus Gold 1000W
    Case
    NZXT H7
    Cooling
    EK AIO Elite 360mm Elite
    Keyboard
    SteelSeries TK7 Pro
    Mouse
    Logitech G502X
    Internet Speed
    1GB
    Browser
    Edge Chromium
    Antivirus
    Windows Defender
This is the Realtek driver you are trying to install here?:
LAN.png
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel i7-13700K
    Motherboard
    MSI PRO Z790-A WiFi
    Memory
    Corsair Vengence 5600 - 32GB
    Graphics Card(s)
    MSI RTX3060 Ventus 2x 12GB
    Sound Card
    On board - Realtek ALC4080
    Monitor(s) Displays
    LG 27GL850
    Screen Resolution
    2560 x 1440
    Hard Drives
    WD Black SN850X Nvme - 1TB
    WD Black 6TB HDD 256MB cache CMR
    WD Black 6TB HDD 128MB cache CMR
    PSU
    Corsair RM850x
    Case
    Fractal Design - Define 7
    Cooling
    Deepcool AK400
    Keyboard
    MS KC0405
    Mouse
    MS Model 1113 / MS Wireless Mobile Mouse 3500
    Internet Speed
    940 Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
    Other Info
    I have a Case Speaker!
    I have a Blueray Disk drive!
  • Operating System
    Windows 10 Pro 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    i7-9700K
    Motherboard
    Asus Prime Z390-A
    Memory
    Corsair Vengence 32GB
    Graphics card(s)
    EVGA GTX1060
    Sound Card
    On Board
    Monitor(s) Displays
    Acer 27"
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD Black Nvme 500GB
    Toshiba X300 5TB
    PSU
    Corsair RM850x
    Case
    Antec P101 Silent
    Cooling
    CoolerMaster Hyper T4
    Mouse
    Logitec M-U0007
    Keyboard
    MS KC0405
    Internet Speed
    940 Mbps
    Browser
    Firefox
    Antivirus
    Avast!
    Other Info
    I have a Case Speaker!
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