Windows mail adding email accounts

toppergraph

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This has been a problem forever.
Mail will not accept my email accounts until I use Thunderbird First, Then they go in Ok.
My hotmail and Gmail accounts are now working But My virgin account is not receiving Mail.
I shall do the usual and just keep trying inputting the exact same Data(in the past mail seems to fix itself).
 

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rsoyxihnark

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I don't think the problem is on your side, I also have succesfully added hotmail and gmail, but not Yahoo account (even after a complete clean install with untouched settings). it has been broken for a while now, if you find any fix let me know.
 

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toppergraph

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I keep trying different things, as I have said I enter the exact same details I use for thunderbird witch works fine from the Get-Go. In the past after a couple of days, it seemed to accept the details in the end and start working(Baffled).
I will inform you when it's working again.
 

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iko22

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It might be a security feature of the webmail that is blocking you use Mail App for your email. I had this problem with Yahoo Mail a while ago. To resolve it, I needed to logon to my Yahoo webmail, go into settings and enable "use third party apps" or "use third party mail client programs" (I cannot remember exact wording). So, while I do not know the settings available on your Virgin email, I suggest you might try looking for a similar security feature. But, you say it is working perfectly in Thunderbird, then I don't understand - still, it might be worth a try to find out.
 

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toppergraph

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I am trying to use the Mail app.
In my Virgin account via the web browser, there is no setting that I can see to allow other apps. and I have never Had to do anything in the past with this Bowser to get windows mail to work with it.
I will post back when Resolved.
 

My Computer

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    16Gb 3200Mhz
    Graphics Card(s)
    MSI RADION Rx480 8 gb
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    realteck HDMI
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    ASUS 24" and Xpen Artidt pro 12 Monitor tablet.
    Screen Resolution
    1920x1080
    Hard Drives
    C:\crucial 240Gb SSD >crucial M2 250Gb cache >F:\WD 2TB
    PSU
    CoolMaster G750 M
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    Cooler Master 212 thermal Heatsink 2x120mm Fans:2 x120mm in push pull above it 2"x 1 20mm on front on intake and 1 120mm exhaling on the back panel.
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TigerTom

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It might be a security feature of the webmail that is blocking you use Mail App for your email. I had this problem with Yahoo Mail a while ago. To resolve it, I needed to logon to my Yahoo webmail, go into settings and enable "use third party apps" or "use third party mail client programs"
same here with exactly that solution. The 3rd party app also generated a new pw for me, with that, it worked fine finally. Took me days to find out, though ;)
 

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toppergraph

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Thanks for the suggestions But there is nothing in the Virgin settings to allow anything and I have never had to set anything in there to allow windows Mail to accept my Virgin account
 

My Computer

System One

  • Operating System
    windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Me home built
    CPU
    Ryzen 5 3600x
    Motherboard
    Msi B450 PRO-VDH MAx
    Memory
    16Gb 3200Mhz
    Graphics Card(s)
    MSI RADION Rx480 8 gb
    Sound Card
    realteck HDMI
    Monitor(s) Displays
    ASUS 24" and Xpen Artidt pro 12 Monitor tablet.
    Screen Resolution
    1920x1080
    Hard Drives
    C:\crucial 240Gb SSD >crucial M2 250Gb cache >F:\WD 2TB
    PSU
    CoolMaster G750 M
    Cooling
    Cooler Master 212 thermal Heatsink 2x120mm Fans:2 x120mm in push pull above it 2"x 1 20mm on front on intake and 1 120mm exhaling on the back panel.
    Keyboard
    Logitech
    Mouse
    cobra
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iko22

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I did find this one post on the Virgin Media Community that looks similar you your issue, if that reassures you in any way. The thread over there is currently unresolved, but it suggests you are not alone.

The current advise from Microsoft (not yet updated for Windows 11) can be found here
it contains a few suggestions that look like they haven't been tried, so you might want to have a go in your own time.
 

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