Windows sandbox stuck on splash screen (LATEST UPDATE)


R

randomdude

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OS
Windows 11
I've been running Sandbox ever since I built my PC, so I know it's compatible. However, with the latest update, it always gets stuck on the new splash screen and won’t proceed any further. I’ve tried reinstalling it, but it’s still stuck on the splash screen without any error codes or messages.

STUCK.png
 
Windows Build/Version
26100.2314
Last edited:

My Computer

System One

  • OS
    Windows 11
randomdude said:
I've been running Sandbox ever since I built my PC, so I know it's compatible. However, with the latest update, it always gets stuck on the new splash screen and won’t proceed any further. I’ve tried reinstalling it, but it’s still stuck on the splash screen without any error codes or messages.

View attachment 116561
Click to expand...
There is no way help can be provided to you without at least a version/build.
Latest Version means nothing as far as software is concerned. Canary, Dev, Beta, RP?
Your system specs in your profile are also blank.
Let us help you by helping us please.
This said, works for me in Dev & Canary:

Screenshot 2024-11-17 151746.jpg
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
OAT said:
There is no way help can be provided to you without at least a version/build.
Latest Version means nothing as far as software is concerned. Canary, Dev, Beta, RP?
Your system specs in your profile are also blank.
Let us help you by helping us please.
Click to expand...

I'm Sorry here it is.

Windows 11 Pro
24H2
26100.2314
 

My Computer

System One

  • OS
    Windows 11
  • Like
Reactions: OAT
randomdude said:
I'm Sorry here it is.

Windows 11 Pro
24H2
26100.2314
Click to expand...
Thank you.
24H2 gets Sandbox from the MS Store now.
May I recommend a full uninstallation from Windows features.

Screenshot 2024-11-17 152450.jpg

Then double check if there is no system component left:

Screenshot 2024-11-17 152344.jpg

Shutdown and restart your system.
Try to reinstall.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
OAT said:
Thank you.
24H2 gets Sandbox from the MS Store now.
May I recommend a full uninstallation from Windows features.

View attachment 116563

Then double check if there is no system component left:

View attachment 116564

Shutdown and restart your system.
Try to reinstall.
Click to expand...

"24H2 gets Sandbox from the MS Store now." i searched it, it did not appear, and yes i've fully uninstalled Windows sandbox already.
 

My Computer

System One

  • OS
    Windows 11
randomdude said:
"24H2 gets Sandbox from the MS Store now." i searched it, it did not appear, and yes i've fully uninstalled Windows sandbox already.
Click to expand...
That wouldn't show in the store as it is not yet available to all systems, including Home.
What Sandbox version do you have?

Screenshot 2024-11-17 154527.jpg

I know you have stated it has been running before for you but review this, just in case.

learn.microsoft.com

Windows Sandbox

Windows Sandbox overview
learn.microsoft.com

The store version might apply to Canary & Dev only. Can someone please confirm, @Brink , Shawn?

blogs.windows.com

Announcing Windows 11 Insider Preview Build 27686 (Canary Channel)

Hello Windows Insiders, today we are releasing Windows 11 Insider Preview Build 27686 to the Canary Channel. If you are joining the Canary Channel on a new Copilot+ PC from the Dev Channel, Release Preview Channel or
blogs.windows.com blogs.windows.com

Windows Sandbox Client Preview
This build includes the new Windows Sandbox Client Preview that is now updated via the Microsoft Store. As part of this preview, we’re introducing runtime clipboard redirection, audio/video input control, and the ability to share folders with the host at runtime. You can access these via the new “…” icon at the upper right on the app. Additionally, this preview includes a super early version of command line support (commands may change over time). You can use ‘wsb.exe –help’ command for more information."

sandbox-client-preview-1024x639.jpg
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
OAT said:
That wouldn't show in the store as it is not yet available to all systems, including Home.
What Sandbox version do you have?

View attachment 116567

I know you have stated it has been running before for you but review this, just in case.

learn.microsoft.com

Windows Sandbox

Windows Sandbox overview
learn.microsoft.com

The store version might apply to Canary & Dev only. Can someone please confirm, @Brink , Shawn?

blogs.windows.com

Announcing Windows 11 Insider Preview Build 27686 (Canary Channel)

Hello Windows Insiders, today we are releasing Windows 11 Insider Preview Build 27686 to the Canary Channel. If you are joining the Canary Channel on a new Copilot+ PC from the Dev Channel, Release Preview Channel or
blogs.windows.com blogs.windows.com

Windows Sandbox Client Preview
This build includes the new Windows Sandbox Client Preview that is now updated via the Microsoft Store. As part of this preview, we’re introducing runtime clipboard redirection, audio/video input control, and the ability to share folders with the host at runtime. You can access these via the new “…” icon at the upper right on the app. Additionally, this preview includes a super early version of command line support (commands may change over time). You can use ‘wsb.exe –help’ command for more information."

View attachment 116569
Click to expand...

1731855903643.png


I've reinstalled it and it says this.


UPDATE.png

after that its still stuck in the splash screen
 

My Computer

System One

  • OS
    Windows 11

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
randomdude said:
So what are my options?
Click to expand...
The almost double installation size is puzzling and abnormal.
I would use a 3rd party uninstaller and remove it again.
Shutdown and reboot. Make sure there are no traces of Sandbox left.
Run the sfc and DISM commands.
Re-install, besides that, I don't know.
I have never seen a Sandbox launch failing without providing an error code.
I am at a loss.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
randomdude said:
Just got this error, does revouinstaller works?
Click to expand...
Yes, of course.
From link below, using pwsh.


Get-WindowsOptionalFeature -Online | Where-Object FeatureName -eq "Containers-DisposableClientVM"
Click to expand...



check for missing dependencies

DISM /Online /Get-FeatureInfo /FeatureName:Containers-DisposableClientVM
Click to expand...



Code: 
DISM /Online /Enable-Feature /FeatureName:Containers-DisposableClientVM /All
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
randomdude said:
Tried all that still stuck on splash screen
Click to expand...
Sorry buddy.
It's tough to help when you are not experiencing the issue yourself.
Beta works OK as well, I don't have RP or stable releases to test.
Maybe someone will come around with that release and help you.

An OS repair installation might do it, then again, might not.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
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