windows shutdown pop-up box pop ups randomly for 1 year


hreich

New member
Local time
8:06 AM
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1
OS
Win11

What is event ID for windows shutdown pop-up box​

I am trying to find what is causing this pop-up box to appear... This is on new dell PC with new win11 installation (i even did the reinstall of win11 from scratch). I also disabled alt+f4 combo, because this event is random and not executed by user (i even disabled alt+f4 because i wanted to exclude that maybe keyboard sends alt+f4 combo to PC)...This is ongoing for almost a year, and it's random event that shows sometimes after 2-3 weeks, and sometimes it's daily. I did all the DISM command mode commands to fix win installation, and even did the win11 complete reinstall)...Is there a system event ID which is connected to his pop up window so i can track it through windows event tracker app?
Image
 
Windows Build/Version
win11 latest update

My Computer

System One

  • OS
    Win11
Web search shows this problem is a known one and has been happening for some for several years now. Since you've already clean installed, I suspect it is being caused by one of your third party apps. You can use clean boot to use process of elimination to find the culprit, but since the problem is intermittent it may be difficult to keep it in a clean boot state that long.

Another thing you could try to find the culprit is from task manager, startup apps, disable all 3rd party apps and restart computer. Run computer for several days to see if problem occurs.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Finally traced down the problem of terminal windows always opening. In terminal - settings - advanced - changed Profile termination behaviour to 'Never close automatically' the next time a terminal opened it remained open and I saw jabswitch.exe was terminating with an error. Uninstalled java and no more unwanted pop-ups. Hope this info is useful to others.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8930
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Dell Inc. 0DF42J (U3E1)
    Memory
    32.0GB Dual-Channel @ 1330MHz Micron Technology DDR4-2666
    Graphics Card(s)
    NVidia GTX 1060 6GB
    Sound Card
    None
    Monitor(s) Displays
    Dell 3014 30" Dell 3017 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    WDS500G3X0C-00SJG0 (SSD), KXG50ZNV256G NVMe TOSHIBA 256GB (SSD), Seagate ST2000DM 2TB Hard Drive
    Case
    Dell
    Cooling
    Fans
    Keyboard
    Logitech K800
    Mouse
    Logitech Performance MX
    Internet Speed
    20 Mbps
    Browser
    Microsoft Edge
    Antivirus
    Malwarebytes
    Other Info
    Optical Drive
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