Hello,
When I am trying to install the recent windows update KB5040527 in Windows 11 i am recieving error 0x80070002. Its installed to 100% and then returns an error message. A manual installation by downloading the update package also fails with no error message other than "the update wasnt installed".
sfc /scannow command doesnt return any errors.
This I also tried but didnt help.
here is the CBS.log section that contains the error. Looks like some file is missing the installer wants to work with:
The last W11 build successfully installed was on april 2024 (build 22631.3447) since then, every cumulative update resulted in the mentioned install error.
When I am trying to install the recent windows update KB5040527 in Windows 11 i am recieving error 0x80070002. Its installed to 100% and then returns an error message. A manual installation by downloading the update package also fails with no error message other than "the update wasnt installed".
sfc /scannow command doesnt return any errors.
This I also tried but didnt help.
here is the CBS.log section that contains the error. Looks like some file is missing the installer wants to work with:
Code:
2024-07-27 01:27:07, Error CSI 0000001e@2024/7/26:23:27:07.305 (F) onecore\base\wcp\sil\ntsystem.cpp(3095): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2024-07-27 01:27:07, Error CSI 0000001f (F) STATUS_OBJECT_NAME_NOT_FOUND #5785147# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = 0, handle = {provider=NULL, handle=0, name= ("null")}, da = (FILE_GENERIC_READ), oa = @0x8a65cfad20->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[142]'\??\C:\WINDOWS\WinSxS\Manifests\amd64_microsoft-windows-a..p-merged-deployment_31bf3856ad364e35_10.0.22621.2506_none_203e2018ca4459f0.manifest'; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x8a65cfaf08, as = (null), fa = (FILE_ATTRIBUT[gle=0xd0000034]
2024-07-27 01:27:07, Error CSI E_NORMAL), sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_NON_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000034]
2024-07-27 01:27:07, Error CSI 00000020 (F) STATUS_OBJECT_NAME_NOT_FOUND #5785146# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::OpenFilesystemFile(flags = 0, da = (FILE_GENERIC_READ), fn = [l:139]'\SystemRoot\WinSxS\Manifests\amd64_microsoft-windows-a..p-merged-deployment_31bf3856ad364e35_10.0.22621.2506_none_203e2018ca4459f0.manifest', sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_SYNCHRONOUS_IO_NONALERT|FILE_NON_DIRECTORY_FILE|FILE_OPEN_FOR_BACKUP_INTENT), file[gle=0xd0000034]
2024-07-27 01:27:07, Error CSI = NULL, disp = Invalid)
[gle=0xd0000034]
2024-07-27 01:27:07, Error SXS Could not open \SystemRoot\WinSxS\Manifests\amd64_microsoft-windows-a..p-merged-deployment_31bf3856ad364e35_10.0.22621.2506_none_203e2018ca4459f0.manifest: STATUS_OBJECT_NAME_NOT_FOUND
2024-07-27 01:27:07, Error SXS WIL Origination: onecore\base\servicing\turbostack\lib\turbostackutil.cpp(70)\TurboStack.dll!00007FF98443337B: (caller: 00007FF984433721) Exception(1) tid(368) C0000034 Der Objektname wurde nicht gefunden.
2024-07-27 01:27:07, Error CSI 00000021@2024/7/26:23:27:07.305 (F) onecore\base\servicing\turbostack\lib\turbostackutil.cpp(70): Error HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND) originated in function (null) expression: (null)
[gle=0x80004005]
2024-07-27 01:27:07, Error SXS WIL Origination: onecore\base\servicing\turbostack\lib\package.cpp(11067)\TurboStack.dll!00007FF98449CDF2: (caller: 00007FF984B8C2F3) ReturnNt(1) tid(368) C0000034 Der Objektname wurde nicht gefunden.
Msg:[onecore\base\servicing\turbostack\lib\turbostackutil.cpp(70)\TurboStack.dll!00007FF98443337B: (caller: 00007FF984433721) Exception(1) tid(368) C0000034 Der Objektname wurde nicht gefunden.
]
2024-07-27 01:27:07, Error CSI 00000022@2024/7/26:23:27:07.325 (F) onecore\base\servicing\turbostack\lib\package.cpp(11067): Error HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND) originated in function (null) expression: (null)
[gle=0x80004005]
2024-07-27 01:27:07, Info CBS Exec: Failed to commit stager to stage execution chain. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-07-27 01:27:07, Info SXS Perf: File cache FileCount: 1, ByteCount: 0 MB, Hits: 0, Total: 1
2024-07-27 01:27:07, Info CBS CommitPackagesState: Started persisting state of packages
2024-07-27 01:27:07, Info CBS CommitPackagesState: Completed persisting state of packages
2024-07-27 01:27:07, Info CSI 00000023@2024/7/26:23:27:07.345 CSI Transaction @0x24bcdd38060 destroyed
2024-07-27 01:27:07, Info CBS Perf: Stage chain complete.
2024-07-27 01:27:07, Info SXS Removing reference on previously loaded registry hive: \Registry\Machine\COMPONENTS
2024-07-27 01:27:07, Info SXS Removing reference on previously loaded registry hive: \Registry\Machine\SCHEMA
2024-07-27 01:27:07, Info CSI 00000024 Direct SIL provider: Number of files opened: 9.
2024-07-27 01:27:07, Info CBS Failed to stage execution chain. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-07-27 01:27:07, Error CBS Failed to process single phase execution. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-07-27 01:27:07, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~22621.3958.1.18, status: 0x80070002, failure source: Stage, start state: Resolved, target state: Installed, client id: UpdateAgentLCU
2024-07-27 01:27:07, Info CBS Not able to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-07-27 01:27:07, Info CBS Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.
2024-07-27 01:27:07, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20240726232155.cab to WER report.
2024-07-27 01:27:07, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20240726223809.cab to WER report.
2024-07-27 01:27:07, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20240726222410.cab to WER report.
2024-07-27 01:27:07, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20240726222115.cab to WER report.
2024-07-27 01:27:07, Info CBS Added C:\WINDOWS\Logs\CBS\CbsPersist_20240726214859.cab to WER report.
2024-07-27 01:27:07, Info CBS Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-07-27 01:27:07, Info CBS Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-07-27 01:27:07, Info CBS Reboot mark cleared
2024-07-27 01:27:07, Info CBS Winlogon: Simplifying Winlogon CreateSession notifications
2024-07-27 01:27:07, Info CBS Winlogon: Deregistering for CreateSession notifications
2024-07-27 01:27:07, Info CBS FinalCommitPackagesState: Started persisting state of packages
2024-07-27 01:27:07, Info CBS Reporting package change for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~22621.3958.1.18, current: Resolved, pending: Default, start: Resolved, applicable: Installed, target: Installed, limit: Installed, status: 0x0, failure source: Stage, reboot required: False, client id: UpdateAgentLCU, initiated offline: False, execution sequence: 1988, first merged sequence: 1988, reboot reason: REBOOT_NOT_REQUIRED, RM App session: -1, RM App name: N/A, FileName in use: N/A, release type: Update, OC operation: False, download source: 0, download time (secs): 4294967295, download status: 0x0 (S_OK), Express download: False, Download Size: 0 Used lower priority: False Priority changes: 0
2024-07-27 01:27:07, Info CBS Reporting package change completion for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~22621.3958.1.18, current: Resolved, original: Resolved, target: Installed, status: 0x80070002, failure source: Stage, failure details: "(null)", client id: UpdateAgentLCU, initiated offline: False, execution sequence: 1988, first merged sequence: 1988, pending decision: InteractiveInstallFailed, primitive execution context: Interactive
2024-07-27 01:27:07, Info CBS Stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2024-07-27 01:27:07, Info CBS Execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2024-07-27 01:27:07, Info CBS FinalCommitPackagesState: Completed persisting state of packages
2024-07-27 01:27:07, Info CBS Enabling LKG boot option
2024-07-27 01:27:07, Info CBS Exec: End: nested restore point - complete.
2024-07-27 01:27:07, Info CBS Exec: Automatic corruption repair has already been attempted today, skip it.
2024-07-27 01:27:07, Info CBS Exec: Processing complete. Session: 31121331_573278810, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~22621.3958.1.18, Identifier: KB5040527 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-07-27 01:27:08, Error CBS Failed to perform operation. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-07-27 01:27:08, Info CBS Session: 31121331_573278810 finalized. Reboot required: no [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-07-27 01:27:08, Info CBS Failed finalizing session [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-07-27 01:27:08, Info CBS Failed to call Process on TiWorker session [HRESULT = 0x80070002]
2024-07-27 01:27:08, Info CBS Deleting directory: \\?\C:\WINDOWS\CbsTemp\31121331_573278810\
2024-07-27 01:27:08, Info CBS Moving directory from \\?\C:\WINDOWS\CbsTemp\31121331_573278810\ to \\?\C:\WINDOWS\CbsTemp\{35322E5E-EA44-47FD-88AD-9DE828EEB3E8}
2024-07-27 01:27:08, Info CBS Deletion of: \\?\C:\WINDOWS\CbsTemp\{35322E5E-EA44-47FD-88AD-9DE828EEB3E8} successful
2024-07-27 01:29:09, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
2024-07-27 01:29:09, Info CBS TiWorker signaled for shutdown, going to exit.
2024-07-27 01:29:09, Info CBS Deleting the contents of directory: \\?\C:\WINDOWS\CbsTemp
2024-07-27 01:29:09, Info CBS Deletion of: \\?\C:\WINDOWS\CbsTemp successful
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: ExecutionEngineFinalize
2024-07-27 01:29:09, Info CBS Execution Engine Finalize
2024-07-27 01:29:09, Info CBS Execution Engine Finalize
2024-07-27 01:29:09, Info CBS Execution Engine Finalize
2024-07-27 01:29:09, Info CBS Execution Engine Finalize
2024-07-27 01:29:09, Info CBS Lock: Lock removed: TiWorkerClassFactory, level: 30, total lock:3
2024-07-27 01:29:09, Info CBS Lock: Lock removed: CCbsWorker, level: 5, total lock:2
2024-07-27 01:29:09, Info CBS Ending the TiWorker main loop.
2024-07-27 01:29:09, Info CBS Starting TiWorker finalization.
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: ExecutionEngineFinalize
2024-07-27 01:29:09, Info CBS CBS Engine already deactivated
2024-07-27 01:29:09, Info CBS CBS Engine already deactivated
2024-07-27 01:29:09, Info CBS CBS Engine already deactivated
2024-07-27 01:29:09, Info CBS CBS Engine already deactivated
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: ComponentAnalyzerFinalize
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: PackageTrackerFinalize
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: CoreResourcesUnload
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: SessionManagerFinalize
2024-07-27 01:29:09, Info CBS Lock: Lock removed: CSIInventoryCriticalSection, level: 64, total lock:10
2024-07-27 01:29:09, Info CBS Lock: Lock removed: CCbsSessionManager, level: 11, total lock:9
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: CapabilityManagerFinalize
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: PublicObjectMonitorFinalize
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: Enter vCoreInitializeLock
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: WcpUnload
2024-07-27 01:29:09, Info CSI 00000025 Direct SIL provider: Number of files opened: 26.
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: DrupUnload
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: CfgMgr32Unload
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: DpxUnload
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: SrUnload
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: TurboStackUnload
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: TurboContainerUnload
2024-07-27 01:29:09, Info CBS TurboContainer unload Successful
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: CbsEsdUnload
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: CbsOneSettingsFinalize
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: CbsTraceInfoUninitialize
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: CbsEventUnregister
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: AppContainerUnload
2024-07-27 01:29:09, Info CBS CbsCoreFinalize: WdsUnload, logging from cbscore will end.
2024-07-27 01:29:09, Info CBS Ending TiWorker finalization.
2024-07-27 01:29:09, Info CBS Ending the TrustedInstaller main loop.
2024-07-27 01:29:09, Info CBS Starting TrustedInstaller finalization.
2024-07-27 01:29:09, Info CBS Winlogon: Stopping notify server
2024-07-27 01:29:09, Info CBS Winlogon: Unloading SysNotify DLL
2024-07-27 01:29:09, Info CBS Lock: Lock removed: WinlogonNotifyLock, level: 8, total lock:6
The last W11 build successfully installed was on april 2024 (build 22631.3447) since then, every cumulative update resulted in the mentioned install error.
My Computer
System One
-
- OS
- Windows 11
- Computer type
- PC/Desktop
- Manufacturer/Model
- DIY