Recent content by OrionsHope

I wish I had more info to share as to why but I reset Windows using the built-in SW without reformatting and so far so good. No idea what I did or what the factory reset fixed but it's done, anyway. Thanks for the help.

My daughter has an Acer Aspire which has only ever had one user other than the built-in accounts but this morning, on the login page, another account named "Other User" showed up and she got curious and clicked on it (she didn't ask first, not my fault). Now her account doesn't show up in the...