Solved Other User Account


OrionsHope

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7:01 PM
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2
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11
My daughter has an Acer Aspire which has only ever had one user other than the built-in accounts but this morning, on the login page, another account named "Other User" showed up and she got curious and clicked on it (she didn't ask first, not my fault). Now her account doesn't show up in the bottom left corner at all and she doesn't have login info for Other User. Is this a default account and if so, what are the default credentials? If not, how do I access her account? I can't log in, can't bring up any other accounts in the left corner of the login screen, and am mostly clueless about Win 11.
 
Windows Build/Version
11

My Computer

System One

  • OS
    11

glasskuter

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Windows 11 Pro 22H2 22621.382
The way I see it you have 3 options. Do a system reset and remove everything, clean install Windows 11, or enable the hidden admin account using your install media.


Boot from Windows 11 installation media and use option 5 of the following tutorial to enable the hidden administrator account. Once enabled you should be able to select it at boot and make a new user account.

If it were me I would do a reset and remove everything as there is a chance there is file corruption since you have no idea how this strange user account was created in the first place.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.382
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

glasskuter

Well-known member
Pro User
VIP
Local time
8:01 PM
Posts
2,574
Location
The Lone Star State of Texas
OS
Windows 11 Pro 22H2 22621.382

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.382
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

OrionsHope

New member
Thread Starter
Local time
7:01 PM
Posts
2
OS
11
I wish I had more info to share as to why but I reset Windows using the built-in SW without reformatting and so far so good. No idea what I did or what the factory reset fixed but it's done, anyway. Thanks for the help.
 

My Computer

System One

  • OS
    11
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