Recent content by Photo904


  1. File Explorer crashes each time I try deleting a screenshot

    Hi thank you Lance1. Yay - It worked! 😁 I wore two pairs of rubber gloves(!) 🖐️🤚 and although I didn't need to remove the battery, like in the video, I did remove the wires where he does in the video at 3:25... I saw that the LED light went out... waited the obligatory ten seconds (is it just...
  2. File Explorer crashes each time I try deleting a screenshot

    Brilliant, thank you. I do have a mini screwdriver set. I will have a go tomorrow. The LED light is still on, so there's still at least some power. I guess I'll have to be careful!
  3. File Explorer crashes each time I try deleting a screenshot

    Hi, I am on my big Windows 10 laptop. I amended the lid settings of the mini Lenovo last night, so that when I close the lid it shuts down. But the power light stayed on all night. And ever since I haven't been able to switch it on again. With my big laptop I am able to remove the battery...
  4. File Explorer crashes each time I try deleting a screenshot

    Thank you, I will try that. I appreciate your help. Edit: I am going away on Friday til the New Year. I bought this mini laptop to take with me so I don't have to take my big laptop. It's taken me a few weeks to get everything displaying as it should. Will an in-place upgrade get rid of all...
  5. File Explorer crashes each time I try deleting a screenshot

    Thanks Lance1 I did the scan, and it said there were corrupt files, but that it had repaired them. I restarted the laptop and the problem still remains. It's not just screenshots either, but other folders in Explorer. If I right click on Pictures or Music it gives me a popup menu as expected...
  6. File Explorer crashes each time I try deleting a screenshot

    Thanks a lot. (Edited) ooops I wasn't in Administrator. I thought I was. OK it's running now...
  7. File Explorer crashes each time I try deleting a screenshot

    Hi Lance1 I just followed the link you supplied and I am at the end of Part 1. I just restarted after doing the clean boot, and I tried Right Clicking on a screenshot and it still closed File Explorer. It says: If the program still does not run as expected, this issue is not caused by...
  8. File Explorer crashes each time I try deleting a screenshot

    Thanks for this Berton. I don't get that pop up box at all. Thank you Lance, I am currently on the big laptop doing video editing. But I will definitley do that tomorrow and report back, thanks.
  9. File Explorer crashes each time I try deleting a screenshot

    OK I just reinstalled Snipping Tool. And I was able to select jpg. I had previously missed the options on the 3 dots to save as something else. But sadly Explorer still crashed when I right clicked on the jpg screenshot as well. Thanks Lance for the welcome! (although I was a regular...
  10. File Explorer crashes each time I try deleting a screenshot

    Thanks a lot Lance1 I am not given any option to save as anything. It doesn't even indicate that it saved at all, til I look in the folder. I tried repairing Snipping Tool, then resetting, then uninstalling. It is now uninstalled. I have no snip tool. and yet if I right click on a sreenshot...
  11. File Explorer crashes each time I try deleting a screenshot

    I just did Win + Shift + S and it took the screenshot, but I got no notification or even any way of knowing it had been saved. It had been saved though. But it still crashed when I right clicked on it. Will try and get Snip & Sketch... thanks
  12. File Explorer crashes each time I try deleting a screenshot

    Hi thanks I wasnt, no. I use it a lot on my big laptop, and it works totally differently on this mini laptop. I attached Snipping Tool to my taskbar, and that's how I open it. Also mine is called Snipping Tool, not Snip & Sketch. It is also saving them without me doing anything. Clicking...
  13. File Explorer crashes each time I try deleting a screenshot

    Hi, An odd issue, I know. I tested it with other files and it doesn't appear to be happening with any other files. But if I ceate a screenshot with Snip tool and then right click it to select Delete, I never get that far... As soon as I Right Click, the whole File Explorer closes. This...
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