Recent content by SanjithOfficial

Tada... The issue is solved. I don't know how but the vendor is able to do it just like that. Thanks everyone.

neves, I appreciate your support mate. I tried the driver you suggested but still could not see any improvement. Trying to add the driver via add legacy hardware raises the same exception as I mentioned in the first message of this thread. About the bios update, I am a little afraid to do...

I apologize for being a little adamant. I am able to use the headphone in the UBUNTU all the time. If this is a hardware bug how could that be possible? Thanks in advance.

abactuon, Here is what displayed when I tried "PNPUTIL /enum-devices /problem" in terminal Thanks.

I find it a little challenging to move the PC quickly. However, the vendor agreed to look into the issue. I think I can bring the system there by Tuesday. I will update the status once I check it with the vendor. Thanks for the support and patience. abactuon, I will try that on Monday and inform...

Thanks for your humble opinion. I will check with the vendor.

I was not able to install the official audio driver. Please refer to the first message of this thread.

This is what diplayed in the hardware information. Do you think it is a hardware issue?

I appreciate your time and effort. I have tried it but no use.

Here is what shown in my device manager.

hsehestedt, Actually I have tried installing both. Both are raising the same error as I mentioned. I really appreciate your time for me. Looking forward to hearing from you. Dru2, I agree with you on this. But I want to give it a try on my own before bringing it to service.

Hello, hsehestedt Thanks for the early reply. As you have noticed I have tried installing the exact driver you told me about. If you don't mind could you please elaborate on your edit 2? I don't quite get it...!

I bought a new PC with the following components. 1. Motherboard: B760I Aorus Pro DDR4 2. Processor: Intel 13700KF 3. Graphics Card: RTX 3060 After configuring everything I saw the audio driver is not working. Initially, I tried the windows troubleshooting option. Then I reinstalled windows...