0xc8000402 When Installing Windows 11 on Windows 10


JamieTech

JamieTech

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Windows 11 Insider Beta
Hello!
I have got Windows Update to think i have TPM 2.0 on my PC but i have none. Windows Update is throwing up a error message when i try to go to Windows 11 and it says this.

"There were problems downloading some updates, but we'll try again later. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0xc8000402)"

Best,
Jamie
 

My Computer My Computer

At a glance

Windows 11 Insider BetaIntel Core i5-459012GBIntel HD Graphics 4600
OS
Windows 11 Insider Beta
Computer type
PC/Desktop
Manufacturer/Model
Dell Optiplex 7020
CPU
Intel Core i5-4590
Motherboard
OEM Motherboard
Memory
12GB
Graphics Card(s)
Intel HD Graphics 4600
Sound Card
Realtek HD Audio
Monitor(s) Displays
Philips 242V
Screen Resolution
1920 x 1080
Hard Drives
HP 500GB
Browser
Chrome
Antivirus
Bitdefender Total Security
Microsoft said:
Windows Insiders running Windows 10 who join the Dev or Beta Channels to get the latest builds may encounter a download error code 0xc8000402 while trying to download the latest build. As a workaround, please join the Release Preview Channel first, install Windows 11 from there (Build 22000.xxxx), and then switch to the Dev or Beta Channel to receive the latest Insider Preview build. This issue is understood and will be fixed in an upcoming build.
Click to expand...

Source:: Announcing Windows 11 Insider Preview Build 22581
 

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At a glance

Windows 11 Pro 23H2 (22631.3155)AMD Ryzen 5 5600XKingston 16GB (2 x 8GB) DDR4 3200MHzGigabyte Radeon RX 580 AORUS 8GB GDDR5
OS
Windows 11 Pro 23H2 (22631.3155)
Computer type
PC/Desktop
CPU
AMD Ryzen 5 5600X
Motherboard
Asus TUF Gaming B550-Plus
Memory
Kingston 16GB (2 x 8GB) DDR4 3200MHz
Graphics Card(s)
Gigabyte Radeon RX 580 AORUS 8GB GDDR5
Monitor(s) Displays
Samsung
Screen Resolution
1920X11080
Hard Drives
Samsung 970 EVO Plus NVMe M.2 500GB (OS)
Samsung 980 NVMe 1TB (Games)
Samsung 860 EVO 250GB
Samsung 850 EVO 250GB (Music)
PSU
Super Flower / Leadex 750W 80Plus Titanium
Cooling
SilentiumPC Fortis 3 HE1425 v2
Keyboard
Logitech K520
Mouse
Logitech G700S
Internet Speed
50mbps/10mbps
Browser
Firefox, Chrome, Edge, Opera
Antivirus
Windows Defender
Well, if Microsoft released fix-it tool for Insiders to help them fix these errors

Windows 11 Insider Program
 

My Computer My Computer

At a glance

Windows 11 Insider BetaIntel Core i5-459012GBIntel HD Graphics 4600
OS
Windows 11 Insider Beta
Computer type
PC/Desktop
Manufacturer/Model
Dell Optiplex 7020
CPU
Intel Core i5-4590
Motherboard
OEM Motherboard
Memory
12GB
Graphics Card(s)
Intel HD Graphics 4600
Sound Card
Realtek HD Audio
Monitor(s) Displays
Philips 242V
Screen Resolution
1920 x 1080
Hard Drives
HP 500GB
Browser
Chrome
Antivirus
Bitdefender Total Security
@Nobody It still does not work
 

My Computer My Computer

At a glance

Windows 11 Insider BetaIntel Core i5-459012GBIntel HD Graphics 4600
OS
Windows 11 Insider Beta
Computer type
PC/Desktop
Manufacturer/Model
Dell Optiplex 7020
CPU
Intel Core i5-4590
Motherboard
OEM Motherboard
Memory
12GB
Graphics Card(s)
Intel HD Graphics 4600
Sound Card
Realtek HD Audio
Monitor(s) Displays
Philips 242V
Screen Resolution
1920 x 1080
Hard Drives
HP 500GB
Browser
Chrome
Antivirus
Bitdefender Total Security
Your script probably won't work. I'm not using the Insider version, so I can't help further.
I think a clean install is the easiest way to go.
 

My Computer My Computer

At a glance

Windows 11 Pro 23H2 (22631.3155)AMD Ryzen 5 5600XKingston 16GB (2 x 8GB) DDR4 3200MHzGigabyte Radeon RX 580 AORUS 8GB GDDR5
OS
Windows 11 Pro 23H2 (22631.3155)
Computer type
PC/Desktop
CPU
AMD Ryzen 5 5600X
Motherboard
Asus TUF Gaming B550-Plus
Memory
Kingston 16GB (2 x 8GB) DDR4 3200MHz
Graphics Card(s)
Gigabyte Radeon RX 580 AORUS 8GB GDDR5
Monitor(s) Displays
Samsung
Screen Resolution
1920X11080
Hard Drives
Samsung 970 EVO Plus NVMe M.2 500GB (OS)
Samsung 980 NVMe 1TB (Games)
Samsung 860 EVO 250GB
Samsung 850 EVO 250GB (Music)
PSU
Super Flower / Leadex 750W 80Plus Titanium
Cooling
SilentiumPC Fortis 3 HE1425 v2
Keyboard
Logitech K520
Mouse
Logitech G700S
Internet Speed
50mbps/10mbps
Browser
Firefox, Chrome, Edge, Opera
Antivirus
Windows Defender

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
I'm going for a install from Install Helper
 

My Computer My Computer

At a glance

Windows 11 Insider BetaIntel Core i5-459012GBIntel HD Graphics 4600
OS
Windows 11 Insider Beta
Computer type
PC/Desktop
Manufacturer/Model
Dell Optiplex 7020
CPU
Intel Core i5-4590
Motherboard
OEM Motherboard
Memory
12GB
Graphics Card(s)
Intel HD Graphics 4600
Sound Card
Realtek HD Audio
Monitor(s) Displays
Philips 242V
Screen Resolution
1920 x 1080
Hard Drives
HP 500GB
Browser
Chrome
Antivirus
Bitdefender Total Security
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