2 of 3 monitors losing signal after idling too long


GetTheClicker

Member
Local time
11:06 PM
Posts
29
OS
Windows 11
It started about a week after the latest adrenaline software update so It might be the cause? It was a fresh install from AMD's official site.

I leave for work and come home 8 hours later to only 1 screen on. The other 2 have no signal. Unplugging and plugging the cables back in does nothing.
The mouse doesn't even register.
I have to unplug the 2 monitors not getting a signal to get the mouse to work again so I can reboot and have all 3 working fine again.
Power mode is set to Ultimate.
No sleep timers are active
Monitors are set to NEVER shut down
I've disabled ultra low power state through MSI Afterburner

I will try reinstalling the GPU drivers but I honestly don't think that's the cause.
Hoping someone else might have a different suggestion.

Aorus MASTER x570S Master
Ryzen 9 5950x
Sapphire 7900XTX (base model)
EVGA1000 PSU (10 years old)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Aorus
    CPU
    AMD 5950X
    Motherboard
    Aorus X570S Master
    Memory
    64gigs DDR4 4000mhz Neo TridentZ
    Graphics Card(s)
    Radeon 7900XTX
    Monitor(s) Displays
    Dual 42" Insignia 1080p 55" TCL 6 series
    Screen Resolution
    3200x1800 / 3840x2160
    Hard Drives
    3x 2TB NvMe
    1 500gb NvMe
    PSU
    1000 watt EVGA
    Cooling
    ARCTIC Liquid Freezer II 360
I'm not sure if it's related, but for the first time in the ~2 years I've had my ACER CB282K monitor, I also lost the signal yesterday after my XPS8950 went to sleep. Neither mouse nor keyboard input could "wake" it. Ultimately I powered the monitor off / on, which restored the signal. Stay tuned...
 

My Computers

System One System Two

  • OS
    Windows 11 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS8950
    CPU
    i7-12700K
    Motherboard
    Z690 : 9D2HH Foxconn, R6PCT Foxconn 2nd
    Memory
    16GB (2 x 8)
    Graphics Card(s)
    Intel(R) UHD Graphics 770 with shared graphics memory
    Sound Card
    Integrated
    Monitor(s) Displays
    Acer CBL282K Smiiprx
    Screen Resolution
    4K UHD (3840 x 2160) @ 60 Hz
    Hard Drives
    Western Digital PC SN810 512 GB M.2 NVMe SSD, PCIe
    PSU
    750W
    Cooling
    2G44F Asetek 125W CPU liquid cooler
    Keyboard
    Arteck Wireless
    Mouse
    Victsing-mm057 wireless
    Internet Speed
    Wi-Fi 6
    Browser
    Vivaldi
    Antivirus
    Windows Defender (native)
  • Operating System
    Win 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 5620
    CPU
    12th Gen Intel Core i7-1260P
    Memory
    2 x 8 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Screen Resolution
    1920 x 1200 @ 60 Hz
    Hard Drives
    NVMe 512 GB
    Case
    Aluminum
    Mouse
    Touchpad
    Browser
    Vivaldi
    Antivirus
    Windows Defender (native)
Tried that. It's almost like the GPU is shutting down those ports to save power? I could be wrong. I think I'll try going back down a version.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Aorus
    CPU
    AMD 5950X
    Motherboard
    Aorus X570S Master
    Memory
    64gigs DDR4 4000mhz Neo TridentZ
    Graphics Card(s)
    Radeon 7900XTX
    Monitor(s) Displays
    Dual 42" Insignia 1080p 55" TCL 6 series
    Screen Resolution
    3200x1800 / 3840x2160
    Hard Drives
    3x 2TB NvMe
    1 500gb NvMe
    PSU
    1000 watt EVGA
    Cooling
    ARCTIC Liquid Freezer II 360
Didn't work, also updated to a driver that JUST came out. Still has the same issue.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Aorus
    CPU
    AMD 5950X
    Motherboard
    Aorus X570S Master
    Memory
    64gigs DDR4 4000mhz Neo TridentZ
    Graphics Card(s)
    Radeon 7900XTX
    Monitor(s) Displays
    Dual 42" Insignia 1080p 55" TCL 6 series
    Screen Resolution
    3200x1800 / 3840x2160
    Hard Drives
    3x 2TB NvMe
    1 500gb NvMe
    PSU
    1000 watt EVGA
    Cooling
    ARCTIC Liquid Freezer II 360

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