"A required privilege is not held by the client" because of an "Account unknown..." in the Local Disk (C) Properties...??

glasskuter · Jul 19, 2024

Eamonn said:
First question... If I give the local account, (that was created at the IT shop) administrative privileges, can it be used in this test suggested above? Or will I need to create a new local account with administrative privileges?

First of all the account the repair shop created should already have administrative privileges. No repair shop worth it's salt should ever release a computer to a user without at least one administrator account. You stated in post #15 They have created a local account and it has stopped the issue.
This tells me it's an administrator account because standard accounts are prohibited from installing software. This also tells me your original account was corrupted. You can check account type by going to settings>accounts. On the right under ACCOUNTS is your account name and account type.
Since you want to use a MS account, let's walk through the steps to get there.

1. go to Settings>accounts>other users Are any additional accounts listed other than the account you are using? Also check Settings>accounts>Family Are any additional accounts listed other than the account you are using? If YES, delete any additional accounts listed. If you have any accounts to delete, restart and then come back to step 2. Otherwise, let's create your Microsoft account. If NO, go directly to step 2.

2. in Settings>Accounts> Other Users.
Select add account> Enter your Microsoft account username>next>enter MS account password
Very Important- Make the new user an administrator. Once account is created, to the right of the new user name click down arrow. Select Change account type.
Click arrow to right of standard user and select Administrator.
You can now restart. On your sign in page should be 2 accounts. Login to your MS account and install something. Let us know if it works.

Eamonn said:
Second question... If I set up other accounts to do the test, will this local account, (set up at the IT shop) always be able to be used as a fall back safe account that I will be able to download to, until I get my actual Microsoft account up and running.. The last thing I want now, is to do things here and have it to be implemented across all accounts... and not not be able to download/save on my Local Disk

Yes, you can leave this local account as a fallback method of logging in. I find having a "backup" account a handy method of troubleshooting when needed.

You device manager screenshot shows no flags of missing system drivers, but expand sound, video and game controller. If all you see is default MS audio, you will need to install your audio driver which is probably Realtek.

glasskuter · Jul 19, 2024

@Eamonn If you are interested in what can cause the mysterious account unknown this thread may be of interest to you. Once you read it, you'll understand why I decided to leave my "account unknown" alone since it wasn't causing me problems..I'm a better safe than sorry gal.

Account Unknown has full Security permissions on my own User - huh? - Windows 10 Help Forums

Account Unknown(S-1-5-21-1345748419-2493160549-2943627078-1000) has full permissions in the "Advanced Security Settings" for my own user acc

www.tenforums.com

Eamonn · Jul 19, 2024

glasskuter said:
First of all the account the repair shop created should already have administrative privileges. No repair shop worth it's salt should ever release a computer to a user without at least one administrator account. You stated in post #15 They have created a local account and it has stopped the issue.
This tells me it's an administrator account because standard accounts are prohibited from installing software. This also tells me your original account was corrupted. You can check account type by going to settings>accounts. On the right under ACCOUNTS is your account name and account type.
Since you want to use a MS account, let's walk through the steps to get there.

1. go to Settings>accounts>other users Are any additional accounts listed other than the account you are using? Also check Settings>accounts>Family Are any additional accounts listed other than the account you are using? If YES, delete any additional accounts listed. If you have any accounts to delete, restart and then come back to step 2. Otherwise, let's create your Microsoft account. If NO, go directly to step 2.

2. in Settings>Accounts> Other Users.
Select add account> Enter your Microsoft account username>next>enter MS account password
Very Important- Make the new user an administrator. Once account is created, to the right of the new user name click down arrow. Select Change account type.
Click arrow to right of standard user and select Administrator.
You can now restart. On your sign in page should be 2 accounts. Login to your MS account and install something. Let us know if it works.

Yes, you can leave this local account as a fallback method of logging in. I find having a "backup" account a handy method of troubleshooting when needed.

You device manager screenshot shows no flags of missing system drivers, but expand sound, video and game controller. If all you see is default MS audio, you will need to install your audio driver which is probably Realtek.

Thanks for all this. I will setup a few different accounts and try and learn a little myself also.

(1). Do people use Windows without a Microsoft account? I mean, there's no real handicap to not using one?

(2). I think I may not have a chipset installed... I've followed this web page direction and can't seem to find anything relating to Chipset in all the first 3 methods.

How to check AMD chipset driver version on Windows 11/10

If you are looking for ways how to check the AMD chipset driver version on Windows 11/10, this guide offers multiple ways to do so.

www.thewindowsclub.com

glasskuter · Jul 19, 2024

Eamonn said:
Do people use Windows without a Microsoft account? I mean, there's no real handicap to not using one?

Oh yes. Many use local accounts. For one who wants no part of Onedrive, a local account is the preferred way to go from the get-go. Onedrive is one of the most contentious issues this forum sees. You do have to use a MS account to register Ofc365 if you purchase it, though. You also have to use a MS account if you purchase apps from the store. But for the free apps a MS account is not required.

spapakons · Jul 20, 2024

Eamonn said:
Does this mean I have no chipset driver installed?

I can't see anything with AMD and Chipset wrote on it.

View attachment 101768

All drivers seem installed, but I would bet that these were found by Windows Update. I see in your specs the chipset is AMD X570. Here is the latest driver directly from AMD's site: https://www.amd.com/en/support/downloads/drivers.html/chipsets/am4/x570.html
Here is the latest graphics driver for your AMD RX 6700 XT: https://www.amd.com/en/support/down...eon-rx-6000-series/amd-radeon-rx-6700-xt.html

PS: The chipset is a set of components, not a single device, that's why you don't see a single "AMD chipset" device.

Eamonn · Jul 26, 2024

spapakons said:
All drivers seem installed, but I would bet that these were found by Windows Update. I see in your specs the chipset is AMD X570. Here is the latest driver directly from AMD's site: https://www.amd.com/en/support/downloads/drivers.html/chipsets/am4/x570.html
Here is the latest graphics driver for your AMD RX 6700 XT: https://www.amd.com/en/support/down...eon-rx-6000-series/amd-radeon-rx-6700-xt.html

PS: The chipset is a set of components, not a single device, that's why you don't see a single "AMD chipset" device.

Thanks, yeah you're right. I read something from a site and think it's 100%. Thanks again guys.