Solved Acronis rescue disk will not allow a clone of a new HP Win 11 laptop due to not seeing the USB attached drive. Used Macrum.


John Pombrio

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Location
Manchester CT
OS
Windows 11
My friend has an HP (Envy?) laptop that Acronis will not recognize the USB SSD attached drive. When trying to clone, this means that it will not work. I pointed him at Macrum Reflect which did a successful clone of his NVME drive. Sounds like a driver issue on both the 2020 and 2021 CD versions working with HP. The Acronis disk works fine on other machines, just this one laptop. I don't expect this to be fixed so I putting this down as solved. Be aware.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    home built
    CPU
    i7-12700K
    Motherboard
    ASUS Rog Strix Z690-F Gaming
    Memory
    64GB
    Graphics Card(s)
    EVGA RTX 3080 Ti FTW3 card
    Sound Card
    none Headphones ASUS 7.1 Surround
    Monitor(s) Displays
    Gigabyte M32U 32 inch 4k IPS 144Hz monitor
    Screen Resolution
    3340 by 2160 144 Hz with HDR 10
    Hard Drives
    2TB Samsung 980 Pro NVME, 3X Samsung 4TB 860 EVO
    PSU
    EVGA 850 Modular
    Case
    Corsair Graphite 780T
    Cooling
    Cooler Master Hyper air
    Keyboard
    Corsair K95 RGB
    Mouse
    Logitech G502 wired
    Internet Speed
    990Mbps up/down Fiber to the home
    Browser
    Chrome
    Antivirus
    MS Defender
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