AI-driven insights reduce TCO for Windows 365 Cloud PCs

We are thrilled to announce that AI-powered Cloud PC recommendations are now available to all Windows 365 administrators. This new AI-powered capability provides you with tailored recommendations to optimize the use and performance of Windows 365 Cloud PCs.

IT administrators often face challenges after purchasing licenses for their Cloud PC deployments. Managing the total cost of ownership (TCO) while ensuring a productive employee experience can be complex. Admins need to determine the best Cloud PC configurations for their specific needs, optimize with various configurations, and maintain optimal use. Without appropriate information, this struggle can lead to several outcomes, including:

• Extended purchase discussions: Identifying the right configuration is complex and can prolong the decision process as organizations and vendors spend more time finding the most suitable configuration.
• Reduced employee productivity: Inappropriate configurations can cause performance issues that hamper efficiency.
• Fluctuations in usage and license churn: Misalignment between purchased licenses and actual use can lead to irregular usage patterns, which complicates cost management.

The good news is that to improve the employee experience or to reduce TCO, you can optimize Cloud PC usage dynamically by resizing devices or deprovisioning them based on activity. By leveraging machine learning algorithms, Windows 365 analyzes resource utilization data with an evolving model, providing you with immediate and actionable insights about Cloud PCs that are underused, sized appropriately, or could otherwise benefit from resizing. These AI-powered recommendations help simplify management of devices and offer specific sizing information for Cloud PCs, making the assignment of an optimized device simple and intuitive. As usage evolves and changes over time, you can continue to utilize this intelligent resource to help make informed decisions that enhance the overall Windows 365 experience and optimize device usage over time.

Get started with Cloud PC recommendations​

To experience the benefits of Cloud PC recommendations, sign in to the Microsoft Intune admin center and navigate to the Cloud PC overview section.


Screenshot showing Cloud PC recommendations in the Microsoft Intune admin center

For details on the definitions of our usage terms and more information about our recommendations, see our Cloud PC recommendations report documentation.

Our team is dedicated to enhancing the tool's precision and expanding its capabilities to address your ever-changing needs. We encourage you to use the recommendations and share your experiences to help us guide future development of this and other AI-powered capabilities.

To learn more about three years of enabling flexible work with Windows 365, read Windows 365 at three years: Customer-centric solutions for security, management, and productivity.