Solved AMD software adrenaline edition issue


incedis

Member
Member
Local time
6:07 AM
Posts
81
OS
win11 pro 21H2 22000.613
Greetings,

I have a small annoyance with AMD Software. See screenshot.
I did a scan now and dsim restore health. Did a fresh install of AMD Soft but no go.

Any help is much appreciated. It seems the issue started occurring after the last Win update. Its just an annoyance because I click Ok and its still working fine.

1703963762161.png
 

My Computer My Computer

At a glance

win11 pro 21H2 22000.613AMD Ryzen 9 5900HX64
OS
win11 pro 21H2 22000.613
Computer type
Laptop
Manufacturer/Model
MSI Delta 15
CPU
AMD Ryzen 9 5900HX
Motherboard
Micro-Star International Co., Ltd. MS-15CK
Memory
64
Uninstall the Radeon software and then go to:


Download the display driver uninstaller there and run it.

After rebooting the PC, re-install a fresh copy of the Radeon software.
 

My Computer My Computer

At a glance

Windows 11 ProRyzen 9 3900XG-Skill RipjawsV F4-3600C18 (16GB x 2)Gigabyte RX 5700 XT Gaming OC
OS
Windows 11 Pro
Computer type
PC/Desktop
CPU
Ryzen 9 3900X
Motherboard
ASUS ROG Strix X570-E Gaming
Memory
G-Skill RipjawsV F4-3600C18 (16GB x 2)
Graphics Card(s)
Gigabyte RX 5700 XT Gaming OC
Sound Card
Realtek ALC1220P
Monitor(s) Displays
ASUS VE278 (x 2)
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 256GB
Samsung 970 Pro NVMe 512GB (x 2)
ST10000VN0004 10TB (x 2)
ST10000VN0008 10TB (x 2)
ST4000VN000 4TB (x 2)
PSU
Corsair HX1000
Case
Corsair Carbide 400R
Cooling
AMD Wraith Prism (Stock)
Keyboard
Logitech G213
Mouse
Logitech G502
Internet Speed
100Mbps down / 40Mbps up
Browser
Firefox - Chrome - Edge
Antivirus
Windows Defender - Clamwin
Since it is only an annoyance to you, you might not feel the need to fix it but here's what I believe will.

1. Download the most current driver package from AMD.

2. Use DDU in safe mode to remove all display divers AND their software package. Display Driver Uninstaller (DDU) download version 18.0.7.0

3. Restart in normal mode and reinstall display drivers.

Edit: Sorry @trumpy81 beat me to it. :-)
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Hi,
Likely a windows defender memory integrity issue
This is what this software does oc the memory or is what it does on my acer 17 nitro.
 

My Computer My Computer

At a glance

Win-7-10-11Pro's10900k & 9940x & 5930kTrident-Z Royal 4000c16 2x16gb & Trident-Z 36...Titan Xp & 1080ti FTW3 & evga 980ti gaming
OS
Win-7-10-11Pro's
Computer type
PC/Desktop
Manufacturer/Model
Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
CPU
10900k & 9940x & 5930k
Motherboard
z490-Apex & x299-Apex & x99-Sabertooth
Memory
Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
Graphics Card(s)
Titan Xp & 1080ti FTW3 & evga 980ti gaming
Sound Card
Onboard Realtek x3
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
Screen Resolution
1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
Hard Drives
2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
PSU
1000p2 & 1200p2 & 850p2
Case
D450 x2 & 1 Test bench in cherry Entertainment center
Cooling
Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
Keyboard
G710+x3
Mouse
Redragon x3
Internet Speed
xfinity gigabyte
Browser
Firefox
Antivirus
mbam pro
The only other item this app does is fish crap off the internet lol
 

My Computer My Computer

At a glance

Win-7-10-11Pro's10900k & 9940x & 5930kTrident-Z Royal 4000c16 2x16gb & Trident-Z 36...Titan Xp & 1080ti FTW3 & evga 980ti gaming
OS
Win-7-10-11Pro's
Computer type
PC/Desktop
Manufacturer/Model
Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
CPU
10900k & 9940x & 5930k
Motherboard
z490-Apex & x299-Apex & x99-Sabertooth
Memory
Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
Graphics Card(s)
Titan Xp & 1080ti FTW3 & evga 980ti gaming
Sound Card
Onboard Realtek x3
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
Screen Resolution
1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
Hard Drives
2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
PSU
1000p2 & 1200p2 & 850p2
Case
D450 x2 & 1 Test bench in cherry Entertainment center
Cooling
Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
Keyboard
G710+x3
Mouse
Redragon x3
Internet Speed
xfinity gigabyte
Browser
Firefox
Antivirus
mbam pro
Thanks Guys for your replies.
Did the work and still the same issue.
I deactivated at start up a Radeon Task and the error message is gone.

Can this task remain off at start up ?

I think the issue may be from the UAC that is set on this rig at max. Any soft changing the system, the prompt shows and you need to approve the change (since at reboot, I am not seeing the prompt). Just a guess though. I am not really good with software :D

1704008181171.png
 

My Computer My Computer

At a glance

win11 pro 21H2 22000.613AMD Ryzen 9 5900HX64
OS
win11 pro 21H2 22000.613
Computer type
Laptop
Manufacturer/Model
MSI Delta 15
CPU
AMD Ryzen 9 5900HX
Motherboard
Micro-Star International Co., Ltd. MS-15CK
Memory
64
The purpose of Radeon™ Software is it allows users to adjust image quality and the level of detail in games. Since higher visual quality may impact performance, achieving an optimal gaming experience requires balancing visual quality and performance. The settings one selects is saved within a user profile within the software. This software also keeps your graphics driver up to date.

Can one stop Radeon software from running. Sure, you can. But if it's not running, the settings within the user profile are not used nor or drivers automatically updated.

You might want to check over on the AMD forum to see if others are having issue with the latest release of Radeon drivers/software. While on AMD site check to see if you are using the correct version of Radion applicable to your laptop.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
after some troubleshooting, found out that Microsoft Store had install Radeon Software as well. I had also installed Radeon Software manually. The 2 conflicted. I removed the UWP Radeon Software and everything is now back to normal.

The big question is why Microsoft Store did the install of Radeon Software ?

I have no answer but did stop automatic update from Microsoft Store at this point.



Happy new year 2024 !! Best Wishes..
 

My Computer My Computer

At a glance

win11 pro 21H2 22000.613AMD Ryzen 9 5900HX64
OS
win11 pro 21H2 22000.613
Computer type
Laptop
Manufacturer/Model
MSI Delta 15
CPU
AMD Ryzen 9 5900HX
Motherboard
Micro-Star International Co., Ltd. MS-15CK
Memory
64
Thanks for letting us know the solution to your issue.

I did not know that the MS Store even had Radeon software. I know Windows update installs a version of the Radeon drivers, until you install the Radeon software, which overwrites the MS Radeon drivers, but other than that ...
 

My Computer My Computer

At a glance

Windows 11 ProRyzen 9 3900XG-Skill RipjawsV F4-3600C18 (16GB x 2)Gigabyte RX 5700 XT Gaming OC
OS
Windows 11 Pro
Computer type
PC/Desktop
CPU
Ryzen 9 3900X
Motherboard
ASUS ROG Strix X570-E Gaming
Memory
G-Skill RipjawsV F4-3600C18 (16GB x 2)
Graphics Card(s)
Gigabyte RX 5700 XT Gaming OC
Sound Card
Realtek ALC1220P
Monitor(s) Displays
ASUS VE278 (x 2)
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 256GB
Samsung 970 Pro NVMe 512GB (x 2)
ST10000VN0004 10TB (x 2)
ST10000VN0008 10TB (x 2)
ST4000VN000 4TB (x 2)
PSU
Corsair HX1000
Case
Corsair Carbide 400R
Cooling
AMD Wraith Prism (Stock)
Keyboard
Logitech G213
Mouse
Logitech G502
Internet Speed
100Mbps down / 40Mbps up
Browser
Firefox - Chrome - Edge
Antivirus
Windows Defender - Clamwin
after some troubleshooting, found out that Microsoft Store had install Radeon Software as well. I had also installed Radeon Software manually. The 2 conflicted. I removed the UWP Radeon Software and everything is now back to normal.

The big question is why Microsoft Store did the install of Radeon Software ?

I have no answer but did stop automatic update from Microsoft Store at this point.



Happy new year 2024 !! Best Wishes..
Hi,
Well drivers through update system is likely why it showed up

Like I said before amd software is needed to do some hardware features in my case oc memory to rated speed. glasser stated some other reasons.

Thing also is if the software installed from the store it auto updates not sure that can be stopped
Only way I know is to uninstall the app and reinstall from amd manually.
 

My Computer My Computer

At a glance

Win-7-10-11Pro's10900k & 9940x & 5930kTrident-Z Royal 4000c16 2x16gb & Trident-Z 36...Titan Xp & 1080ti FTW3 & evga 980ti gaming
OS
Win-7-10-11Pro's
Computer type
PC/Desktop
Manufacturer/Model
Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
CPU
10900k & 9940x & 5930k
Motherboard
z490-Apex & x299-Apex & x99-Sabertooth
Memory
Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
Graphics Card(s)
Titan Xp & 1080ti FTW3 & evga 980ti gaming
Sound Card
Onboard Realtek x3
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
Screen Resolution
1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
Hard Drives
2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
PSU
1000p2 & 1200p2 & 850p2
Case
D450 x2 & 1 Test bench in cherry Entertainment center
Cooling
Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
Keyboard
G710+x3
Mouse
Redragon x3
Internet Speed
xfinity gigabyte
Browser
Firefox
Antivirus
mbam pro

Latest Support Threads

Back
Top Bottom