Solved Anyone else seeing this - VMware Workstation Pro Keeps Releasing Mouse and Keyboard


hsehestedt

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EDIT: Post #9 in this thread describes solution.

EDIT #2 (Jul 30, 2025) : Found a solution that I was able to test on a VM where I was seeing this behavior. See post #16 for a setting that can be added to the .VMX for a VM to solve this issue.

I'm mainly using Hyper-V now but I had a reason to install VMware workstation Pro 17.6.3 yesterday. I created a Windows 11 24H2 VM. I'm having a problem where VMware seems to release both the mouse and keyboard approx. every 15 seconds.

As an example, say I open Notepad in the VM and start typing. After a few seconds, my keystrokes will no longer be accepted and displayed in notepad. At the same time I can see that my mouse pointer has changed indicating that VMware no longer has the keyboard and mouse. I need to click back inside the VM to get it to take control of the keyboard and mouse again. A short time later, estimate of about 15 seconds, the same thing will happen again. I've tried to research this but have not turned up any solutions.

I'm just wondering if anyone else has encountered this and maybe knows of a solution.
 
Last edited:

My Computers

System One System Two

  • OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
I have VMware Workstation 17 Pro 17.6.3 build-24583834 have no problems here maybe you need to reinstall VMware.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
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I have VMware Workstation 17 Pro 17.6.3 build-24583834 have no problems here maybe you need to reinstall VMware.
Yeah, tried that already. But that tells me that it must be something in my environment. I'll start disabling things to see if anything in particular may be ticking it off.

Thanks!
 

My Computers

System One System Two

  • OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Yeah, tried that already. But that tells me that it must be something in my environment. I'll start disabling things to see if anything in particular may be ticking it off.

Thanks!
I have found the latest vmware pro to be a bit buggy as well. I have had this happen as well as the copy and paste functionality not working.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    4TB Western Digital nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Keyboard
    Logitech G213
    Mouse
    Logitech G203
    Internet Speed
    1.2gbps Fiber 😎
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc
I have found that the CareUEyes Pro 2 uses some unusual practices, the mouse (keyboard response) is slowed down in the guest operating system.
 

My Computer

System One

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD
    CPU
    Ryzen 5
    Motherboard
    Asus
    Memory
    4GB
    Graphics Card(s)
    GeForce
    Monitor(s) Displays
    DELL
    Keyboard
    MS
I have found the latest vmware pro to be a bit buggy as well. I have had this happen as well as the copy and paste functionality not working.
I is old story,
there are some (new? v16.x, v17.x) background processes, while active, we cannot copy/paste.
So we have to wait longer. In the past this reaction time was much faster.
 

My Computer

System One

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD
    CPU
    Ryzen 5
    Motherboard
    Asus
    Memory
    4GB
    Graphics Card(s)
    GeForce
    Monitor(s) Displays
    DELL
    Keyboard
    MS
I'm mainly using Hyper-V now but I had a reason to install VMware workstation Pro 17.6.3 yesterday. I created a Windows 11 24H2 VM. I'm having a problem where VMware seems to release both the mouse and keyboard approx. every 15 seconds.

As an example, say I open Notepad in the VM and start typing. After a few seconds, my keystrokes will no longer be accepted and displayed in notepad. At the same time I can see that my mouse pointer has changed indicating that VMware no longer has the keyboard and mouse. I need to click back inside the VM to get it to take control of the keyboard and mouse again. A short time later, estimate of about 15 seconds, the same thing will happen again. I've tried to research this but have not turned up any solutions.

I'm just wondering if anyone else has encountered this and maybe knows of a solution.
I have same problem.. how to fix this?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD
    CPU
    Ryzen5 2600
    Motherboard
    Gigabyte
    Memory
    8
    Graphics Card(s)
    Gigabyte GeForce 1060 6G
I have same problem.. how to fix this?
Hi there
Haven't used VmWare for a long time but I did find when I last used it is that a) you need to install VmWare tools (that performs improvements for screen. mouse nad keyboard etc) and b) disabling a laptop touchpad also works.

Cheers
jimbo
 

My Computer

System One

  • OS
    Windows XP,11 Linux Fedora Rawhide pre-release 45
    Computer type
    PC/Desktop
    CPU
    2 X Intel i7
    Screen Resolution
    4KUHD X 2
Hi there
Haven't used VmWare for a long time but I did find when I last used it is that a) you need to install VmWare tools (that performs improvements for screen. mouse nad keyboard etc) and b) disabling a laptop touchpad also works.

Cheers
jimbo
In my case, I did have VMware Tools installed.
 

My Computers

System One System Two

  • OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor

My Computer

System One

  • OS
    Windows XP,11 Linux Fedora Rawhide pre-release 45
    Computer type
    PC/Desktop
    CPU
    2 X Intel i7
    Screen Resolution
    4KUHD X 2
Why would I need a touchpad driver in a VM?

In any case, the problem seems to have magically resolved itself. I was using VMware for a good while last night and the problem never appeared once. Maybe the April updates did something.
 

My Computers

System One System Two

  • OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
I had the exact same issue. The following steps fixed it for me:

1. Uninstall vmware tools.
2. Reinstall vmware tools.
3. Shut Down the VM
4. Close VMWare Workstation
5. Open VMWare Workstation
6. Resume the VM.

Hope this helps.

Regards
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
Why would I need a touchpad driver in a VM?

In any case, the problem seems to have magically resolved itself. I was using VMware for a good while last night and the problem never appeared once. Maybe the April updates did something.
You don't but in some cases the touchpad driver can interfere with mouse etc - and on a lot of laptops it's quite easy to brush the touchpad just by accident. Disabling it removes that possibility.

Cheers
jimbo
 

My Computer

System One

  • OS
    Windows XP,11 Linux Fedora Rawhide pre-release 45
    Computer type
    PC/Desktop
    CPU
    2 X Intel i7
    Screen Resolution
    4KUHD X 2
Anyone ever find a reliably working fix for this? I am getting this problem, and it happens without VMware Tools even installed, so I don't think it's the culprit.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Multiple
    CPU
    9950X3D
    Motherboard
    Asus TUF Gaming X870
    Memory
    32GB DDR6000 CL30
    Graphics Card(s)
    Hellhound 7900XTX
    Sound Card
    HDMI out to Yamaha TSR-7850 powering Energy Take Classic 5.1s
    Monitor(s) Displays
    Alienware AW3423DWF
    Screen Resolution
    3440x1440
    Hard Drives
    990 Pro 2TB
    PSU
    Super Flower Leadex III 750W
    Case
    Lian Li 216 RGB
    Cooling
    MSI MAG Coreliquid A13 360 Black
    Keyboard
    Logitech G213
    Mouse
    Logotech Pro Hero
    Internet Speed
    1 gig fiber
Anyone ever find a reliably working fix for this? I am getting this problem, and it happens without VMware Tools even installed, so I don't think it's the culprit.

It turned out to happen only on some machines for me and I did find a fix. Unfortunately, I don't have access to that machine at the moment. When I get in front of it later tonight I'll respond back again.
 

My Computers

System One System Two

  • OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Okay, turns out I can tell you now. I looked through VMware settings and I remember what it was now...

EDIT:

In VMware, select Edit > Preferences > Input. Change "Optimize mouse for games" to "always". At least that worked for me :-)

Scratch the above line. This is better:

Open the .VMX file for that VM in notepad and add this line:

mks.gamingMouse.policy = "gaming"
 

My Computers

System One System Two

  • OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor

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