Solved ASUS Vivobook can't make a clean install of Windows 11??


Burgurne

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Greetings.
A friend has just got a new ASUS Vivobook core i5, 16 Gbyte ram and 500Gbyte NVMe (running Windows 10 home). After using it for some days, he wanted to cleaninstall Windows 11. We then went here: Download Windows 11 and downloaded Create Windows 11 Installation Media.
After it finished making his USB-key, we rebooted and it started to boot from the USB-key. But when it ask where to install Windows 11, there is no drive to select!! It can't see the NVMe drive, allthough it is made in a Windows 10 booting from the same NVMe.
Ideas about what to do?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuild
    CPU
    Core i9 10850K
    Motherboard
    MSI MEG Z490 ACE
    Memory
    32 Gbyte G.Skill TridentZ RGB Series 4000Mhz CL16 (2x16 Gbyte)
    Graphics Card(s)
    MSI RTX 3090 GamerX Trio
    Sound Card
    SoundBlaster AE5
    Monitor(s) Displays
    ASUS ROG PG32UQ
    Screen Resolution
    3840x2160p
    Hard Drives
    Samsung 970 EVO NVMe 500Gbyte
    Adata XPG GAMMIX S11 Pro 1Tbyte
    Adata XPG GAMMIX S11 Pro 2Tbyte
    Hitachi 8Tbyte HDD
    PSU
    RIOTORO Enigma G2 PSU 850W 80+ Gold FM
    Case
    Fractal R5 Black Edition
    Cooling
    Noctua NH15D
    Keyboard
    Logitech G915 LightSpeed
    Mouse
    Logitecg G900 LightSpeed
    Internet Speed
    1000/1000
    Browser
    Chrome
    Antivirus
    BitDefender
    Other Info
    Mostly build for gaming.
Check if you have latest BIOS. ASUS updated them (think) a month ago to assure BIOS is Windows 11 ready.
 

My Computers

System One System Two

  • OS
    Windows 10 Pro, Windows 11 Dev
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel I3 10100
    Motherboard
    ASUS B460M
    Memory
    16 GB DDR4 Crucial
    Graphics Card(s)
    Intel on chip
    Sound Card
    Realtek onboard
    Monitor(s) Displays
    ASUS 24, LG 24
    Screen Resolution
    Full HD x 2
    Hard Drives
    kingston A2000 NVMe PCIe 500 GB
    PSU
    LC Power 650W
    Case
    Noname
    Cooling
    Air 2x 120mm
    Keyboard
    Cherry G-81
    Mouse
    Logitech M500
    Internet Speed
    100/20
    Browser
    Firefox, Vivaldi
    Antivirus
    MS Defender
  • Operating System
    Windows 10 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS/Vivobook Flip 14
    CPU
    Ryzen 7 4700u
    Memory
    8 GB DDR4
    Graphics card(s)
    AMD Vega
    Sound Card
    Realtek onboard
    Monitor(s) Displays
    14"
    Screen Resolution
    FullHD
    Hard Drives
    512 Samsung NVMe PCIe
    PSU
    -
    Case
    Laptop
    Mouse
    Touchpad, Touchscreen
    Internet Speed
    100/20
    Browser
    Firefox, Vivaldi
    Antivirus
    MS Defender
My installer didn`t see my new drive either, I just clicked next and the install forged ahead.
Worst case scenario, use the upgrade Assistant, run 11 for a bit, then do the clean install.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Skylake Special X299
    CPU
    Intel Core i9 9900X
    Motherboard
    Asus ROG Strix X299-E Gaming II
    Memory
    GSkill Trident Z RGB 32GB 3600 16-16-16-36 (F4-3600C16Q-32GTZR)
    Graphics Card(s)
    EVGA RTX 3080 12GB FTW3 Ultra Gaming (12G-P5-4877-KL)
    Sound Card
    Supreme FX
    Monitor(s) Displays
    Asus PG279Q
    Screen Resolution
    2560 x 1440 165Hz
    Hard Drives
    Samsung 980 Pro 500GB x2, Seagate Barracuda 4TB x2, Western Digital Black 4TB x1
    PSU
    EVGA 1200 P2, EVGA Black Custom Braided Cables
    Case
    Thermaltake View 31 Tempered Glass Limited Edition
    Cooling
    Corsair H115i, Thermal Grizzly Kryonaut
    Keyboard
    Logitech G910 Orion Spark
    Mouse
    Logitech G700s, Asus ROG GX860 Buzzard
    Internet Speed
    Verizon Fios Quantum Gateway 75/75
    Browser
    Edge
    Antivirus
    Windows Defender, Malwarebytes 4.5.2
    Other Info
    Thermaltake Riing Duo 14 x3, Thermaltake Riing Plus 14 x2, Corsair HS70 Pro Wireless Headset
  • Operating System
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Skylake Special Z170
    CPU
    Intel Core i7 6700K
    Motherboard
    Asus Sabertooth Z170 Mark 1
    Memory
    GSkill Trident Z RGB 16GB 3600 16-16-16-36 (F4-3600C16D-16GTZR)
    Graphics card(s)
    EVGA GTX 980 Ti SC x2, EVGA Pro SLI Bridge
    Sound Card
    Realtek High Definition
    Monitor(s) Displays
    AOC G2460PG
    Screen Resolution
    1920 x 1080 144Hz
    Hard Drives
    Samsung 870 Evo 500GB, Seagate Barracuda 4TB x2
    PSU
    EVGA 1000 P2, EVGA White Custom Braided Cables
    Case
    Corsair Vengeance C70 Gunmetal Black
    Cooling
    Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
    Mouse
    Logitech G500s
    Keyboard
    Logitech G910 Orion Spectrum
    Internet Speed
    Verizon Fios Quantum Gateway 75/75
    Browser
    Edge
    Antivirus
    Windows Defender, Malwarebytes 4.5.2
    Other Info
    Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp
We did not have the option to click next, as the button was greyed out.
But problem solved. On the C: drive is a folder called "drivers", and for some reason the install media don't have these drivers (blutooth and Intel NVMe-controller). I then copied this folder to the install-media and then choose "install driver", pointed to this folder, and then the NVMe drive showed up. Now Windows 11 is clean-installed :)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuild
    CPU
    Core i9 10850K
    Motherboard
    MSI MEG Z490 ACE
    Memory
    32 Gbyte G.Skill TridentZ RGB Series 4000Mhz CL16 (2x16 Gbyte)
    Graphics Card(s)
    MSI RTX 3090 GamerX Trio
    Sound Card
    SoundBlaster AE5
    Monitor(s) Displays
    ASUS ROG PG32UQ
    Screen Resolution
    3840x2160p
    Hard Drives
    Samsung 970 EVO NVMe 500Gbyte
    Adata XPG GAMMIX S11 Pro 1Tbyte
    Adata XPG GAMMIX S11 Pro 2Tbyte
    Hitachi 8Tbyte HDD
    PSU
    RIOTORO Enigma G2 PSU 850W 80+ Gold FM
    Case
    Fractal R5 Black Edition
    Cooling
    Noctua NH15D
    Keyboard
    Logitech G915 LightSpeed
    Mouse
    Logitecg G900 LightSpeed
    Internet Speed
    1000/1000
    Browser
    Chrome
    Antivirus
    BitDefender
    Other Info
    Mostly build for gaming.
We did not have the option to click next, as the button was greyed out.
But problem solved. On the C: drive is a folder called "drivers", and for some reason the install media don't have these drivers (blutooth and Intel NVMe-controller). I then copied this folder to the install-media and then choose "install driver", pointed to this folder, and then the NVMe drive showed up. Now Windows 11 is clean-installed :)
Its the Intel RST drivers (I assume it has an Optane NVME) Came across this on the wife's ASUS Zenbook, had to copy the drivers to the root of the installer USB and add them manually. Glad it's all sorted
 

My Computer

System One

  • OS
    Windows 11 Pro Beta, 11 Dev, W11 Canary
    Computer type
    Laptop
    Manufacturer/Model
    Dell Alienware M15 Ryzen Edition R6
    CPU
    AMD Ryzen™ 9 5900HX
    Memory
    32GB
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3070 8GB GDDR6
    Hard Drives
    1 x Samsung 980 Pro 1TB
    1 x Samsung 970 Evo Plus 1TB

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