Bios update has bricked computer


fester_11

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also if i get back into the bios i will not be rebooting anything until i get it fix or find out what is wrong. that is the problem rebooting ,not running windows.
 

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Hazel123

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I think basically, unless you can reflash the bios to the latest version and unbrick it, then you'd need to send it away for repair - which probably isn't cost effective for that laptop. It's one of the dangers of flashing bios. HP have "Support Assistant" for downloading and installing any bios updates. I've used that before - thankfully it has worked without issue. But upgrading bios is something that can, yes, brick your computer.

It's very frustrating. Not happened to me yet. I had one older netbook that I thought was bricked but it turned out to be faulty ram. I can see you've already changed the ram - and although it sounds obvious, try reseating it and check it's the right ram for the computer (although assume you've already done that).
 

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System One System Two

  • OS
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    8gb
    Hard Drives
    Samsung 970 evo plus 1TB
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    Could be better
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    Originally installed with a 500gb H10 Optane ssd
  • Operating System
    Windows 11 Home
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    Laptop
    Manufacturer/Model
    Asus Eee PC 1015PX 10" netbook
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    Intel Atom N570
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    2gb
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    Samsung Evo 860 250gb ssd
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jvickers

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f buttons do not work,
It's a little difficult to follow everything you have written here. Are you sure the keyboard connection is seated and/or functional? I'm assuming nothing you press allows you to enter the bios?
 

My Computers

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    Windows 11 Pro
    Computer type
    PC/Desktop
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    Home built
    CPU
    Ryzen 9 5900X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
    Memory
    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
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    ZOTAC RTX 3060 Twin Edge OC/ ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card
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    Proprietary
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
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    Thermaltake Smart 700W 80+ White Certified PSU
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    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
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    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
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    Windows 10
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    Home Built
    CPU
    AMD FX Black Edition
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    Asus M5A97 LE R2.0
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    16MB DDR
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    I forget, but it's old.
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    1TB Samsung SSD 3.5"
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    Currently taken down because of a lack of space :-(
    Maybe I'll make room somewhere and connect to the Dev channel if possible.

Hazel123

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Not sure if you've seen this but some other people had a similar issue when an HP bios update came through Windows update, apparently.

It's an older thread but it mentions making a recovery usb for the bios. Assume you've already tried that? It seems to mention the the usb has to have a particular name HP Tools.

Your laptop appears to have been released in 2019 but may have been sold for a couple of years. Is it still in warranty?

 

My Computers

System One System Two

  • OS
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    8gb
    Hard Drives
    Samsung 970 evo plus 1TB
    Cooling
    Could be better
    Internet Speed
    Dismal
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus Eee PC 1015PX 10" netbook
    CPU
    Intel Atom N570
    Memory
    2gb
    Hard Drives
    Samsung Evo 860 250gb ssd
    Internet Speed
    Dismal
    Browser
    Firefox
    Antivirus
    Defender

fester_11

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not under warranty had it for awhile and it was a black friday deal i paid under 250 for it but it was my wife's now she is mad at me.
 

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jvickers

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not under warranty had it for awhile and it was a black friday deal i paid under 250 for it but it was my wife's now she is mad at me.
Ooops. Looks like you might be buying a new system for your wife. You can always get the data off the old drive, as you no doubt know.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 9 5900X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
    Memory
    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
    Graphics Card(s)
    ZOTAC RTX 3060 Twin Edge OC/ ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card
    Sound Card
    Proprietary
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    SK hynix Gold P31 1TB PCIe NVMe Gen3 M.2 2280 Internal SSD
    ADATA XPG SX8200 Pro 1TB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Thermaltake Smart 700W 80+ White Certified PSU
    Case
    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
    Cooling
    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
    Keyboard
    Corsair K70
    Mouse
    Logitech MX Master 3
    Internet Speed
    120MB/s Download/ 10MB/s Upload
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD FX Black Edition
    Motherboard
    Asus M5A97 LE R2.0
    Memory
    16MB DDR
    Graphics card(s)
    I forget, but it's old.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    120MB/10MB
    Browser
    Chrome
    Antivirus
    Norton 360
    Other Info
    Currently taken down because of a lack of space :-(
    Maybe I'll make room somewhere and connect to the Dev channel if possible.

Winuser

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it was my wife's now she is mad at me.
She should be mad at the automatic BIOS update. My wife and I have had a few automatic BIOS updates on our HP laptops. We were lucky though; the updates went without any problems.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
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    15.6"
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    ESET Internet Security

Hazel123

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not under warranty had it for awhile and it was a black friday deal i paid under 250 for it but it was my wife's now she is mad at me.
Do you think that bios recovery usb info would help? Or have you tried that already? I noticed it specifically had you label the usb stick a certain way.

So you have - a working charger, a working hard drive :-) . Can retrieve the data from the hard drive. Looks like she'll be wanting a new one. You have put me off wanting to do any bios updates! I also have an HP. Even if they come through windows update. Presumably that was an optional update.

This is a good value equivalent model. There's a better i5 version but it costs £200 more

 

My Computers

System One System Two

  • OS
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    8gb
    Hard Drives
    Samsung 970 evo plus 1TB
    Cooling
    Could be better
    Internet Speed
    Dismal
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus Eee PC 1015PX 10" netbook
    CPU
    Intel Atom N570
    Memory
    2gb
    Hard Drives
    Samsung Evo 860 250gb ssd
    Internet Speed
    Dismal
    Browser
    Firefox
    Antivirus
    Defender

Winuser

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Even if they come through windows update.
When it happened to our laptops, we didn't know an update was pending. Things such as BIOS updates should be voluntary and not mandatory.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1920x1080
    Hard Drives
    PCIe NVMe M.2 512GB
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    ESET Internet Security
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