cytherian
Active member
- Local time
- 3:13 PM
- Posts
- 19
- Location
- Hoboken, NJ USA
- OS
- Windows 11 v. 22H2, Build 22621.819
Environment/Scenario: Windows 11, using a browser such as Google Chrome, Opera, Edge, etc. Hardware is an HP ZBook, i7 Core 32GB RAM 1TB SSD computer, well within Windows 11 requirements.
Within a forum website where one can elect to include a media file (such as an image), clicking on the link launches the mini dialog for Windows Explorer. It's possible to navigate to the file of interest. Clicking "OK" or double-clicking the image shifts focus back to the calling program. However... the program freezes. Totally unresponsive, yet, Task Manager does not show a status of unresponsive. If you go to the task bar and mouse over the frozen browser, a mini icon of the session shows. When you mouse over that, you then get a view of the session... but it's showing the Windows Explorer file selection dialog that had previously been clicked "OK." So it's still there... but it's not showing as a separate process in the visual application stack. You can't get any control to it either--the moment you click on it, focus is lost and shows the browser instead, which is still unresponsive.
In some cases, if you wait some minutes... 10+ or so... the dialog may timeout and return control back to the browser. But sometimes it doesn't happen. ALSO, if you launch a separate Windows Explorer process and browse for files, all is OK, until you double-click to open a file for viewing. That Photo Viewer session is OK, but upon going back to the Windows Explorer, it is now unresponsive and grayed out with a busy mouse pointer status.
I ran SFC /scannow, which had found some corruption and fixed it. I also ran the DISM commands to verify integrity. All passed. Rebooted. Ran SFC /scannow again and all checked out.
After a fresh boot, the problem isn't present. It's after the laptop has been active for a day or so, without rebooting (just put to sleep). I'm not doing anything different than I was previously to this issue.
This problem started happening a little over a month ago. Prior to that, all sorts of frequent file attachment activities with Windows Explorer were fine. I'm wondering if some subsequent Windows Update might have caused a problem? I searched and could not find an official report of this problem.
Any advise would be appreciated to resolve this. Thanks!
Within a forum website where one can elect to include a media file (such as an image), clicking on the link launches the mini dialog for Windows Explorer. It's possible to navigate to the file of interest. Clicking "OK" or double-clicking the image shifts focus back to the calling program. However... the program freezes. Totally unresponsive, yet, Task Manager does not show a status of unresponsive. If you go to the task bar and mouse over the frozen browser, a mini icon of the session shows. When you mouse over that, you then get a view of the session... but it's showing the Windows Explorer file selection dialog that had previously been clicked "OK." So it's still there... but it's not showing as a separate process in the visual application stack. You can't get any control to it either--the moment you click on it, focus is lost and shows the browser instead, which is still unresponsive.
In some cases, if you wait some minutes... 10+ or so... the dialog may timeout and return control back to the browser. But sometimes it doesn't happen. ALSO, if you launch a separate Windows Explorer process and browse for files, all is OK, until you double-click to open a file for viewing. That Photo Viewer session is OK, but upon going back to the Windows Explorer, it is now unresponsive and grayed out with a busy mouse pointer status.
I ran SFC /scannow, which had found some corruption and fixed it. I also ran the DISM commands to verify integrity. All passed. Rebooted. Ran SFC /scannow again and all checked out.
After a fresh boot, the problem isn't present. It's after the laptop has been active for a day or so, without rebooting (just put to sleep). I'm not doing anything different than I was previously to this issue.
This problem started happening a little over a month ago. Prior to that, all sorts of frequent file attachment activities with Windows Explorer were fine. I'm wondering if some subsequent Windows Update might have caused a problem? I searched and could not find an official report of this problem.
Any advise would be appreciated to resolve this. Thanks!
- Windows Build/Version
- 22H2 / 22621.1105
My Computers
System One System Two
-
- OS
- Windows 11 v. 22H2, Build 22621.819
- Computer type
- Laptop
- Manufacturer/Model
- HP ZBook Firefly 15 G7
- CPU
- i7-10610U
- Memory
- 32Gb
- Graphics Card(s)
- Intel UHD 1GB
- Monitor(s) Displays
- 0
- Screen Resolution
- 3840x2160
- Hard Drives
- Samsung SSD 1TB
- Mouse
- Logitech MX Master Mouse
-
- Operating System
- Windows 10 v. 21H2, Build 19044
- Computer type
- Laptop
- Manufacturer/Model
- HP / Pavilion 15-ab010nr
- CPU
- AMD A10-8700P, 10 Core 4C+6G, 1800Mhz, 2 cores, 4 logical processors
- Memory
- 16GB
- Graphics card(s)
- AMD Radeon R6 Graphics, 512MB RAM
- Screen Resolution
- 1366x768
- Hard Drives
- Samsung SSD EVO 860 1TB
- Mouse
- Logitech MX Master
- Browser
- Chrome, Opera, Edge
- Antivirus
- Windows Defender