BSOD multiple times when running intensive software


T

TheSoupMasta

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Attached is the log-collector v2 output. I thumbed through it and noticed the issues were from ntkrnlmp.exe every time for the past 2 times (sometimes logs were not generated), and all issues had bugcheck values relating to page files. I did put in two different sets of RAM (in different channels), so I was wondering if that was the issue. Because this is a minidump I can't seem to access a stack trace for the issues. Was wondering if someone else could take a look at this too.

Windows version 24H2.

Dropbox

www.dropbox.com www.dropbox.com
 
Windows Build/Version
24H2

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MSI B450 Tomahawk Max
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this maybe of help.

please check the results of the advice at the bottom of that post.
best of luck, Steve ..
 

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Please perform the following steps: (in sequence)



Make sure that images or share links are posted for all steps / tests.



1) Run Tuneup plus > post a share link

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums




2) Create a new restore point:

www.elevenforum.com

Create System Restore Point in Windows 11

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...
www.elevenforum.com www.elevenforum.com




3) Read the owners manual to see if there are optimal DIMMs when using only one or only two RAM modules > report findings




4) The BIOS Version/Date American Megatrends Inc. 3.70, 6/9/2020

Upgrade the BIOS: 3.7 > 3J (the most up to date non-beta BIOS)





5) Remove all RAM modules > label them > test one RAM module at a time in the same DIMM for 8 or more passes


Run Memtest86+ for 8 or more passes > take pictures > post images or share links

Memtest86+ | The Open-Source Memory Testing Tool

Just 1 error is a test fail and testing can be aborted.

The more the passes the better the testing conditions.

It sometimes takes passes into the 20's to detect malfunctioning RAM.

Memtest86+ | The Open-Source Memory Testing Tool

MemTest86+ - Test RAM




6) Once you've confirmed a non-malfunctioning RAM module with 8 or more passes > perform Windows and defender updates > post a new V2 share link into the newest post
 

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Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
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NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
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IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
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Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
I'm away for four days on vacation, I'll do this when I get back.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 5 3600x64gb (4x16gb) Corsair LPX CL16 (E and B die r...AMD Radeon RX6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 5 3600x
Motherboard
MSI B450 Tomahawk Max
Memory
64gb (4x16gb) Corsair LPX CL16 (E and B die revisions)
Graphics Card(s)
AMD Radeon RX6800
Screen Resolution
3840 x 2160
PSU
Corsair CX650
Internet Speed
200mb/s
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