BSOD, out of nowhere my monitor goes black & restarts.

zbook · Mar 3, 2023

Tuneup plus results were all good.

Please make sure that all test result images or share links are posted into this thread so that result images can be viewed by all members.

Follow the trends in computer instability / stability using Resource Monitor:

Reliability Monitor is the Best Windows Troubleshooting Tool You Aren't Using

When it comes to hidden gems in Windows, nothing beats the Reliability monitor tool, hidden behind a link inside of another tool that you don't use either.

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If the computer has any BSOD with a displayed bugcheck message then run the V2 log collector and post a new V2 share link into the newest post.

If the computer continues to have unexpected shutdowns and restarts without BSOD then continue to test hardware components.

OCCT has multiple one hours tests with self monitoring.
Run each of the one hour tests and post images or share links into this thread:

OCBASE/OCCT : Free, all-in-one stability, stress test, benchmark and monitoring tool for your PC

Ocbase is the home of OCCT, the most popular all-in-one stability / stress testing / benchmarking / monitoring tool available for PC

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Often stress testing fails to identify the malfunctioning component and swap testing is required.

The computer had multiple corrected hardware errors.

There were no BSOD bugcheck WHEA 124 fatal errors seen in the collected log files.

Code:

Event[3596]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-02-27T13:06:22.8290000Z
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: GARoss
  Description:
A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: No Error
Processor APIC ID: 0

The details view of this entry contains further information.

GARoss · Mar 4, 2023

Sorry I didn't do a good job monitoring with photos. I was surprised the full test took 5 hours.

GARoss · Mar 9, 2023

I haven't had a crash for a while. Can't say for sure if a couple adjustments I made corrected things or not. Time will tell.

I seldom leave my PC on for long periods where it falls into sleep mode, but I did change the power setting to NEVER sleep.

My GPU is a GeForce RTX2070. Immediately after the clean install of Windows I installed the latest nVidia stable graphic driver, not a beta. I uninstalled that driver & went back to the Windows driver.

I also found the default setting for the GPU's fans was set to AUTO so they would only kick on while rendering video, etc. On my MB the NVMe drive mounts on the board between the CPU/cooling tower & the RXT2070. Using HWiFO64 v7.40 temps were running @ about 47C for the CPU & the GPU @about 47C. The NVMe drive was 45-50C. I don't think any of these readings were too high, but I thought no harm in turning on the GPU's fans on manually at 50% to see the results. The CPU is now running @ about a steady 45C, but the GPU dropped to 32C & the NVMe is 36C.

I guess for now I'll wait until the PC crashes again to run more test.