BSOD, out of nowhere my monitor goes black & restarts.


Tuneup plus results were all good.

Please make sure that all test result images or share links are posted into this thread so that result images can be viewed by all members.



Follow the trends in computer instability / stability using Resource Monitor:



If the computer has any BSOD with a displayed bugcheck message then run the V2 log collector and post a new V2 share link into the newest post.

If the computer continues to have unexpected shutdowns and restarts without BSOD then continue to test hardware components.


OCCT has multiple one hours tests with self monitoring.
Run each of the one hour tests and post images or share links into this thread:

Often stress testing fails to identify the malfunctioning component and swap testing is required.


The computer had multiple corrected hardware errors.

There were no BSOD bugcheck WHEA 124 fatal errors seen in the collected log files.





Code:
Event[3596]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-02-27T13:06:22.8290000Z
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: GARoss
  Description:
A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: No Error
Processor APIC ID: 0

The details view of this entry contains further information.
 
Last edited:

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Sorry I didn't do a good job monitoring with photos. I was surprised the full test took 5 hours.

IMG_0804.JPEGIMG_0805.JPEG
 

My Computer My Computer

At a glance

Windows 11 Pro Version 25H2 (OS Build 26200.7...AMD Ryzen 9-3900X 12-Core 3.80Ghz16Gb Corsair DDR4 3466 MhzAsus DUAL-RTX2070-O8G-EVO-V2
OS
Windows 11 Pro Version 25H2 (OS Build 26200.7309)
Computer type
PC/Desktop
Manufacturer/Model
Custom built
CPU
AMD Ryzen 9-3900X 12-Core 3.80Ghz
Motherboard
Asus Prime X370-Pro
Memory
16Gb Corsair DDR4 3466 Mhz
Graphics Card(s)
Asus DUAL-RTX2070-O8G-EVO-V2
Sound Card
On Motherboard
Monitor(s) Displays
ASUS PA329C
Screen Resolution
3840x2160
Hard Drives
Samsung 980 SSD 1TB PCle 3.0x4, NVMe M.2 2280
Hitachi Deskstar 2Tb 7200 RPM 32MB Cache
Seagate Barracuda 500Gb 7200 RPM
PSU
Seasonic X750 Gold
Case
Antec C100
Cooling
CRYORIG H7 Tower Cooler
Keyboard
Macally USB
Mouse
Microsoft Basic Optical Mouse - USB
Internet Speed
350 Mbs
Browser
Firefox
Antivirus
PC Matic
I haven't had a crash for a while. Can't say for sure if a couple adjustments I made corrected things or not. Time will tell.

I seldom leave my PC on for long periods where it falls into sleep mode, but I did change the power setting to NEVER sleep.

My GPU is a GeForce RTX2070. Immediately after the clean install of Windows I installed the latest nVidia stable graphic driver, not a beta. I uninstalled that driver & went back to the Windows driver.

I also found the default setting for the GPU's fans was set to AUTO so they would only kick on while rendering video, etc. On my MB the NVMe drive mounts on the board between the CPU/cooling tower & the RXT2070. Using HWiFO64 v7.40 temps were running @ about 47C for the CPU & the GPU @about 47C. The NVMe drive was 45-50C. I don't think any of these readings were too high, but I thought no harm in turning on the GPU's fans on manually at 50% to see the results. The CPU is now running @ about a steady 45C, but the GPU dropped to 32C & the NVMe is 36C.

I guess for now I'll wait until the PC crashes again to run more test.
 

My Computer My Computer

At a glance

Windows 11 Pro Version 25H2 (OS Build 26200.7...AMD Ryzen 9-3900X 12-Core 3.80Ghz16Gb Corsair DDR4 3466 MhzAsus DUAL-RTX2070-O8G-EVO-V2
OS
Windows 11 Pro Version 25H2 (OS Build 26200.7309)
Computer type
PC/Desktop
Manufacturer/Model
Custom built
CPU
AMD Ryzen 9-3900X 12-Core 3.80Ghz
Motherboard
Asus Prime X370-Pro
Memory
16Gb Corsair DDR4 3466 Mhz
Graphics Card(s)
Asus DUAL-RTX2070-O8G-EVO-V2
Sound Card
On Motherboard
Monitor(s) Displays
ASUS PA329C
Screen Resolution
3840x2160
Hard Drives
Samsung 980 SSD 1TB PCle 3.0x4, NVMe M.2 2280
Hitachi Deskstar 2Tb 7200 RPM 32MB Cache
Seagate Barracuda 500Gb 7200 RPM
PSU
Seasonic X750 Gold
Case
Antec C100
Cooling
CRYORIG H7 Tower Cooler
Keyboard
Macally USB
Mouse
Microsoft Basic Optical Mouse - USB
Internet Speed
350 Mbs
Browser
Firefox
Antivirus
PC Matic

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