BSOD - while browsing web/scrolling, last bsod was memory errors


camge25

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Windows 11
Hello all, first time post in 11forums, having been user in 7 and 10 forums prior.

I have a custom build, and just out of the blue started getting BSOD, and didnt have anything open except for Chrome with 20+ tabs, scrolling Facebook. I went doing some researching on BSOD instructions and updated my Bios, and that updated some drivers. I ran Memtest86 and did find errors, which I will start swapping sticks after work tonight, I'll post some pictures I took of errors, which froze at the 2 hr mark. I wanted to post the diagnostic files first to make sure there isnt something else, no need to respond if nothing else.

Thanks


Diagnostics at dropbox
 
Windows Build/Version
Windows 11 Pro - 23H2 - OS Build 22631.4602

Attachments

  • 1000065709.webp
    1000065709.webp
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  • 1000065700.webp
    1000065700.webp
    1.1 MB · Views: 1

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Windows 11AMD Ryzen 9 5950X 16-Core 3.40 GHzCORSAIR Vengeance RGB Pro 64GB (2 x 32GB) 288...MSI Gaming Radeon RX 6800 16GB GDDR6 PCI Expr...
OS
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Manufacturer/Model
Custom Build
CPU
AMD Ryzen 9 5950X 16-Core 3.40 GHz
Motherboard
MSI MEG X570S ACE MAX AM4 AMD X570
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CORSAIR Vengeance RGB Pro 64GB (2 x 32GB) 288-Pin PC RAM DDR4 3200 (PC4 25600)
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Fractal Design Meshify S2 Black ATX (FD-CA-MESH-S2-BKO-TG)
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The images displayed errors during the first pass.

It displayed 127 GB RAM.

How many RAM modules?

Remove all RAM modules > label them > reseat 1/2 of the modules > test stability / instability with everyday use > reseat the remaining 1/2 > test stability / instability with everyday use

The above method reduces the downtime.

Alternatively one RAM module can be tested Memtest86+ overnight while sleeping and during the next day for 8 or more passes.
 
Last edited:

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
The images displayed errors during the first pass.

It displayed 127 GB RAM.

How many RAM modules?

Remove all RAM modules > label them > reseat 1/2 of the modules > test stability / instability with everyday use > reseat the remaining 1/2 > test stability / instability with everyday use

The above method reduces the downtime.

Alternatively one RAM module can be tested Memtest86+ overnight while sleeping and during the next day for 8 or more passes.

Yes the 1st image was at first pass, and the second was when the test froze up.

127 GB RAM correct. 4 sticks

I removed 3 and left one for memtest, then as I saw no errors, hit the escape key and took it out and placed another, no errors again so pulled it out and placed another, no errors on the 3rd stick, so left it in and placed the 4th in and wahla, errors right away. Pulled both out and placed the 4th stick alone just to make sure and errors it had. Pulled it, and replaced the other 3 back and one last memtest and no errors so esape key and reboot.

Appreciate the help

Thanks

now to contact corsair, as its been almost 2 years since purchase
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 9 5950X 16-Core 3.40 GHzCORSAIR Vengeance RGB Pro 64GB (2 x 32GB) 288...MSI Gaming Radeon RX 6800 16GB GDDR6 PCI Expr...
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
AMD Ryzen 9 5950X 16-Core 3.40 GHz
Motherboard
MSI MEG X570S ACE MAX AM4 AMD X570
Memory
CORSAIR Vengeance RGB Pro 64GB (2 x 32GB) 288-Pin PC RAM DDR4 3200 (PC4 25600)
Graphics Card(s)
MSI Gaming Radeon RX 6800 16GB GDDR6 PCI Express 4.0
Sound Card
Onboard
Monitor(s) Displays
LG ULTRA HD
Screen Resolution
3840 x 2160, 60 Hz
Hard Drives
SAMSUNG 980 PRO SSD 1TB, PCIe 4.0 M.2 2280
WD Black 9TB; WD Gold 10TB, WD Blue 4TB
PSU
CORSAIR RMx Series (2021) RM850x CP-9020200-NA 850 W ATX12V / EPS12V 80 PLUS GOLD Certified Full Modular
Case
Fractal Design Meshify S2 Black ATX (FD-CA-MESH-S2-BKO-TG)
Cooling
NZXT Kraken Z53 240mm Liquid Cooler with LCD Display - Black
Keyboard
Logitech
Mouse
Logitech
Internet Speed
1 Gbps
Browser
Chrome
Antivirus
MS
That's great work.

In general, 8 passes is used as the minimum testing time as on occasion malfunctioning RAM is found on 20 + passes.

If you have the time, test the 3 modules each night for 8 or more passes.

 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
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