Cannot Connect to NAS after Windows Update


TheJoker

Member
Local time
9:41 AM
Posts
8
OS
Windows11
I had not used this laptop for a few months, After a long Windows update, I can no longer access my NAS in File Explorer. I checker Credential Manager, and it was no longer listed. I added it back in, and still can't access it. I get network path not found. User ID and password are correct, it works in Chrome to access. I do have Network Discovery and File and printer sharing turned on. Any ideas?
 

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
Is password protected sharing turned OFF.
Last time I got that error was because I forgot to turn that off but it was not NAS related
 

My Computers

System One System Two

  • OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
That was off. Didn't affect access though apparently, it's On on the wife's laptop, and can still access the NAS on that system.
 

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
That was off. Didn't affect access though apparently, it's On on the wife's laptop, and can still access the NAS on that system.

Did you read this . . .

 

My Computers

System One System Two

  • OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
Whether it will help in your case or not, I walked through these steps and it fixed mine. I saved this in case I ever encountered it again. Hope it will help.
------------------------------------------------------------------------------------------
If folder sharing and access to a shared drive works for both computers except one computer can't access the shared drive and receives a "You do not have permission" message, then the issue is almost certainly related to permissions or credentials on that specific computer.

Here’s a step-by-step guide to troubleshoot: Pay attention to step 3 about accessing the drive by
\\HostComputerName\SharedDrive)


✅ 1. Check Share Permissions on the Host Computer

Make sure the shared drive has permissions set properly:

  • Right-click the shared drivePropertiesSharing tab → Advanced SharingPermissions
  • Ensure that the user or "Everyone" has at least Read (or Full Control if needed).

✅ 2. Check NTFS (Security) Permissions

In addition to share permissions:

  • Go to the Security tab under the drive’s Properties
  • Make sure the user or "Everyone" group is listed and has appropriate access rights

✅ 3. Verify the Username and Password on the Problem Computer

If the other computer uses credentials (username/password) that the host recognizes, but the problem computer does not:

  • On the computer that can’t accessthe share:
    • Go to Credential Manager in Control Panel
    • Remove any saved credentials for the host computer (if incorrect)
    • Then re-access the share (e.g., \\HostComputerName\SharedDrive) — you’ll be prompted for credentials
    • Enter correct username/password from the host machine

✅ 4. Map the Drive with Correct Credentials

Sometimes it helps to map the drive manually:

  1. Open File Explorer
  2. Click This PCMap network drive
  3. Choose a drive letter
  4. Enter the path like \\ComputerName\SharedDrive
  5. Click "Connect using different credentials"
  6. Enter the correct username/password

✅ 5. Check Network Profile (Private/Public)

Make sure the problem computer is on a Private network:

  • Go to SettingsNetwork & InternetWi-Fi or Ethernet
  • Click on the network and ensure it’s set to Private
This ensures network discovery and file sharing are enabled.


✅ 6. Firewall and Antivirus Software

Temporarily disable firewall or antivirus software to rule out blocking behavior.


✅ 7. Enable Required Services

Make sure these services are running on both machines:

  • Function Discovery Resource Publication
  • SSDP Discovery
  • UPnP Device Host
Run services.msc to check.


 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Thanks glasskutter, #3 did it. I had entered the local IP address rather than device name for the NAS in Credential Manager when I tried to fix the problem. Changing the IP address to the NAS name fixed the connection issue.
 

My Computer

System One

  • OS
    Windows11
    Computer type
    PC/Desktop
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