cannot eject


Bikeit

Well-known member
Member
VIP
Local time
5:15 PM
Posts
259
OS
Windows 11 pro
Im trying to eject an external drive from my laptop but keep getting the pop up message below, anyone offer any help please?
1671374209948.png
 

My Computer My Computer

At a glance

Windows 11 proIntel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59...32GBNvidia Quadro P3200
OS
Windows 11 pro
Computer type
Laptop
Manufacturer/Model
HP Zbook
CPU
Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz
Motherboard
HP 842D
Memory
32GB
Graphics Card(s)
Nvidia Quadro P3200
Hard Drives
Samsung 980 1TB M.2
Toshiba KXG50ZNV512G M.2
Crucial P5 Plus 2TB M.2
Mouse
MX Master 3
Internet Speed
500MBPS
Browser
Chrome, Edge
Antivirus
Windows defender
Im trying to eject an external drive from my laptop but keep getting the pop up message below, anyone offer any help please?
View attachment 47861

I get that occasionally. For an external drive Disk Write Caching is normally disabled by default, so it may be safe to remove it any way. But to be really sure it's safe you want to be able to eject it.

First close any apps you have running, even if you don't think they would be using the drive. Sometimes it takes a while for all processes that may be using it to close, so try again after waiting for a bit. If you still can't eject, try signing out then back in, this closes all process you may have had running in the background.

Once in a while even that doesn't help. To be really sure it's safe to remove your only option is to shut down the PC.
 

My Computers My Computers

  • At a glance

    Windows 11 HomeAMD Athlon Silver 3050U8GBRadeon Graphics
    OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.

    UPDATE - 11 April 2026: due to mechanical deterioration this PC has been retired from active duty. The OS with all software and files has been migrated to my System Seven in 'Other systems' to carry on as my general purpose 'main machine'.
  • At a glance

    Windows 11 ProIntel® Core™ i5-520M8GB(integrated graphics) Intel HD Graphics
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.

    In-place upgrade to 22H2 using ISO and a workaround.
    Feature Update to 23H2 by manually installing the Enablement Package.
    In-place upgrade to 24H2 using hybrid 23H2/24H2 install media.
    Upgraded to 25H2 by Enablement Package.

    Also running Insider Dev, and Canary builds and Windows 10 as native boot .vhdx.
  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine.
Well, I have the same problem my WD My Book external HDD. The easiest way I've found to "eject" this drive is to put PC to "sleep" and turn off the drive after the drive heads "park". This saves me from the aggravation of fiddling with the Device and/or Managers in Windows. You can also try: "OpenCloseDrive" app at: OpenCloseDriveEject 3.11 Safely remove drives and open close DVD, USB (Be advised, that it doesn't always work as advertised.) Good Luck.

GCG
 

My Computers My Computers

  • At a glance

    Windows 11 (25H2)Core(TM) i5-12400T12.0 GB (11.7 GB usable)Intel(R) UHD Graphics 730
    OS
    Windows 11 (25H2)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion 577B5AA#ABA
    CPU
    Core(TM) i5-12400T
    Motherboard
    HP 89E9
    Memory
    12.0 GB (11.7 GB usable)
    Graphics Card(s)
    Intel(R) UHD Graphics 730
    Sound Card
    DFX Audio
    Monitor(s) Displays
    HO Generic PnP Monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    SAMSUNG MZVLQ10HBLB00BH1 SSD 1TB
    PSU
    HP Std. for this product
    Case
    All-in-One
    Cooling
    Fan
    Keyboard
    HP Wireless / Bluetooth
    Mouse
    HP Wireless / Bluetooth
    Internet Speed
    Link speed (Receive/Transmit): 1000/1000 (Mbps)
    Browser
    Firefox
    Antivirus
    Malwarebytes Pro / Windows Security
    Other Info
    Retired IT professional.
  • At a glance

    Windows 11 (25H2)Intel I-7-1165G78 GB DDR4-3200 SDRAMIntel Iris Xe Graphics
    Operating System
    Windows 11 (25H2)
    Computer type
    Laptop
    Manufacturer/Model
    HP 15tegooo [HP Pavilion Laptop Intel I-7]
    CPU
    Intel I-7-1165G7
    Motherboard
    HP
    Memory
    8 GB DDR4-3200 SDRAM
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    HP HD micro edge, Bright View, 250 nits
    Screen Resolution
    1366 x768
    Hard Drives
    256 GB DD4-3200 SDRAM
    PSU
    HP
    Case
    Std HP Laptop
    Cooling
    Fan
    Keyboard
    std
    Mouse
    Logi M585
    Browser
    Edge
    Antivirus
    Windows Security

My Computer My Computer

At a glance

Windows 10 Pro 64-bit 22H2 19045.4046Intel i7-3770 @ 3.40GHz8 GBAMD 7500 Radeon HD Series
OS
Windows 10 Pro 64-bit 22H2 19045.4046
Computer type
PC/Desktop
Manufacturer/Model
Dell/Vostro 470 (Year 2012)
CPU
Intel i7-3770 @ 3.40GHz
Memory
8 GB
Graphics Card(s)
AMD 7500 Radeon HD Series
Sound Card
Realtek Hi-Def Audio
Monitor(s) Displays
Dell U2412M
Hard Drives
1 TB 7200 HDD
Keyboard
Dell/USB
Mouse
Dell/USB
Internet Speed
100/10
Browser
Edge
Antivirus
Windows Security/MalwareBytes Premium
Another method I have found works is to install or use the portable HWInfo64, when run it flushes all buffers, so any pending disk activity should be forced to complete allowing the disk to be ejected.
 

My Computer My Computer

At a glance

Windows 11 Pro 22H2, build: 22621.521Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)64GB DDR 3600MhzAsus Tuff RTX 3080 10GB OC
OS
Windows 11 Pro 22H2, build: 22621.521
Computer type
PC/Desktop
Manufacturer/Model
Scan 3XS Custom 1700
CPU
Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
Motherboard
Asus ProArt Creator B660 D4
Memory
64GB DDR 3600Mhz
Graphics Card(s)
Asus Tuff RTX 3080 10GB OC
Sound Card
Onboard Realtek
Monitor(s) Displays
Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
Screen Resolution
2560 x 1440p & 1920 x 1080p
Hard Drives
WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
PSU
Corsair RM1000X Modular
Case
Corsair 4000D Airflow Desktop
Cooling
Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
Keyboard
Microsoft Ergonomic
Mouse
Logitech G402
Internet Speed
800Mbs
Browser
Edge Chromium
Antivirus
Defender, Malwarebytes
Im trying to eject an external drive from my laptop but keep getting the pop up message below, anyone offer any help please?
View attachment 47861
Visit the link below for useful information regarding the message you are receiving. I was having the same problem and solved it with the solution provided in the link.


If you read the article, it is extremely insightful and easy to understand.
 

My Computer My Computer

At a glance

Windows 11 ProfessionalIntel Core i5-940032GBIntegrated Intel UHD Graphics 630
OS
Windows 11 Professional
Computer type
PC/Desktop
Manufacturer/Model
Microcenter B677
CPU
Intel Core i5-9400
Motherboard
ASRock H310CM-HDV/M.2
Memory
32GB
Graphics Card(s)
Integrated Intel UHD Graphics 630
Sound Card
Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
Monitor(s) Displays
LG Model: GSM59F1
Screen Resolution
2560x1080
Case
Lian Li 205M
Antivirus
Kaspersky AV
Hi,
Often explorer is just fudged up
Other times it's a music playing app attempting to access the device

Quickest way is often restarting the machine or winkey+x and type uu to really shut down.
 

My Computer My Computer

At a glance

Win-7-10-11Pro's10900k & 9940x & 5930kTrident-Z Royal 4000c16 2x16gb & Trident-Z 36...Titan Xp & 1080ti FTW3 & evga 980ti gaming
OS
Win-7-10-11Pro's
Computer type
PC/Desktop
Manufacturer/Model
Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
CPU
10900k & 9940x & 5930k
Motherboard
z490-Apex & x299-Apex & x99-Sabertooth
Memory
Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
Graphics Card(s)
Titan Xp & 1080ti FTW3 & evga 980ti gaming
Sound Card
Onboard Realtek x3
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
Screen Resolution
1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
Hard Drives
2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
PSU
1000p2 & 1200p2 & 850p2
Case
D450 x2 & 1 Test bench in cherry Entertainment center
Cooling
Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
Keyboard
G710+x3
Mouse
Redragon x3
Internet Speed
xfinity gigabyte
Browser
Firefox
Antivirus
mbam pro
System processes sometimes lock onto usb drives and hold them hostage. Signing out is not enough. The only way to get whatever process to release them is a restart . This happened a lot with me and I found an excellent little program called USB Safely Remove that I've used for years in place of Explorer's safely remove. This program does what explorer's does, but has the added option of letting you force the release of the process holding it hostage thereby eliminating the need for a restart. It is a paid app, though. But here's the deal. For $19.90 you can buy it and get its updates for a year. After that time, it will no longer get updates, but it will continue to work forever. I bought mine many years ago for $5.99 and still use it though it hasn't been updated in a long time.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Hi,
Yikes 20.us
You can use this to restart explorer for free and don't have to change anything just run as admin and use restart explorer.
 

My Computer My Computer

At a glance

Win-7-10-11Pro's10900k & 9940x & 5930kTrident-Z Royal 4000c16 2x16gb & Trident-Z 36...Titan Xp & 1080ti FTW3 & evga 980ti gaming
OS
Win-7-10-11Pro's
Computer type
PC/Desktop
Manufacturer/Model
Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
CPU
10900k & 9940x & 5930k
Motherboard
z490-Apex & x299-Apex & x99-Sabertooth
Memory
Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
Graphics Card(s)
Titan Xp & 1080ti FTW3 & evga 980ti gaming
Sound Card
Onboard Realtek x3
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
Screen Resolution
1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
Hard Drives
2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
PSU
1000p2 & 1200p2 & 850p2
Case
D450 x2 & 1 Test bench in cherry Entertainment center
Cooling
Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
Keyboard
G710+x3
Mouse
Redragon x3
Internet Speed
xfinity gigabyte
Browser
Firefox
Antivirus
mbam pro
Visit the link below for useful information regarding the message you are receiving. I was having the same problem and solved it with the solution provided in the link.


If you read the article, it is extremely insightful and easy to understand.
Thanks a lot for this! I bought a new laptop a couple of weeks ago and I've gone crazy trying to find a solution to the "device is in use" problem. What a relief to find out that in Windows 11 it's as simple as selecting the "Quick removal" policy by default, thanks to your link.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Samsung Galaxy Book 2 15" 16Gb
Internet Speed
600 Mb
Thanks a lot for this! I bought a new laptop a couple of weeks ago and I've gone crazy trying to find a solution to the "device is in use" problem. What a relief to find out that in Windows 11 it's as simple as selecting the "Quick removal" policy by default, thanks to your link.
Thanks for the feedback.
 

My Computer My Computer

At a glance

Windows 11 ProfessionalIntel Core i5-940032GBIntegrated Intel UHD Graphics 630
OS
Windows 11 Professional
Computer type
PC/Desktop
Manufacturer/Model
Microcenter B677
CPU
Intel Core i5-9400
Motherboard
ASRock H310CM-HDV/M.2
Memory
32GB
Graphics Card(s)
Integrated Intel UHD Graphics 630
Sound Card
Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
Monitor(s) Displays
LG Model: GSM59F1
Screen Resolution
2560x1080
Case
Lian Li 205M
Antivirus
Kaspersky AV
I can see where the quick remove policy would work for most people but it's not a practical solution for me. I have over 20 flash drives used for various purposes so the same drive letter is never assigned each time I use them. I also have 4 external hard drives with up to 5 partitions each, each partition assigned a static drive letter. (Yeah, I know it's overkill) The external hard drives are recognized as local disks so there is no option for quick removal in properties nor any eject option in Windows. Only my third party app recognizes them as usb and lets me remove them safely.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Back
Top Bottom