Solved Can't open "Add or remove programs" window. SettingsHandlers_StorageSense.dll crashes


1Cr

New member
Local time
6:28 AM
Posts
2
OS
Windows 11
I can't open the "Add or remove programs" window. If I try to launch it from the Start menu or from Settings, a blank window appears for about 3 seconds and then closes.

Event Viewer is indicating an issue with the Immersive Control Panel SettingsHandlers_StorageSense.dll.

This only affects one single user. Other user accounts can open the "Installed Apps" window without issues.

I have tried countless steps to fix this without any luck. These include:
  • Reverting to several different restore points
  • Running all of the available repair commands: DISM / sfc / Reset-AppxPackage etc. etc.
  • Deleting and recreating the ImmersiveControlPanel directory
  • Deleting and recreating the ImmersiveControlPanel registry keys
  • Safe booting with all non-Microsoft services disabled

Here are the full error details:

Faulting Application Path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Problem signature
Problem Event Name: MoBEX
Package Full Name: windows.immersivecontrolpanel_10.0.6.1000_neutral_neutral_cw5n1h2txyewy
Application Name: praid:microsoft.windows.immersivecontrolpanel
Application Version: 10.0.22621.2506
Application Timestamp: 3a143f4b
Fault Module Name: SettingsHandlers_StorageSense.dll
Fault Module Version: 10.0.22621.2506
Fault Module Timestamp: 185fe884
Exception Offset: 000000000002ac26
Exception Code: c0000409
Exception Data: 0000000000000007
OS Version: 10.0.22621.2.0.0.256.48
Locale ID: 1041
Additional Information 1: 02a6
Additional Information 2: 02a650f37a5f289b210c766e9a97511c
Additional Information 3: b757
Additional Information 4: b757200d3f41438ca155bf1c603775bf


Opening the old "Uninstall a program" menu in the control panel still works.

I don't know if this is relevant, but trying to open the window in safe mode throws this warning: "The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application."

I'd appreciate any help to fix this. Other Settings windows, like "Default apps", work fine. I've looked at several of the "Immersive Control Panel"-related issues in the forums but I can't make any sense of it.
 
Windows Build/Version
22H2 (22621.2428)

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo P14s
    CPU
    AMD Ryzen 7 PRO 5850U
    Memory
    32GB
Nevermind. I ended up running a full in-place upgrade of Win 11. Took some time but it fixed the issue.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo P14s
    CPU
    AMD Ryzen 7 PRO 5850U
    Memory
    32GB

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