Clean install fixed some issues but created another.


GARoss

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Location
Florida, USA
OS
Windows 11 Pro 64-bit, Version 22H2 (OS Build 22621.3296)
I was on the Windows 11 Insider Program but had some issues and did a clean install to a stable release of Windows 11 Pro 64-bit, Version 22H2 (OS Build 22621.1413).

Before the clean install my USB 6TB backup NTFS HDD was fully recognized. Now, it's not. All Disk Management says is the drive is 2048 GB, not 6TB, GPT Protected Partition.

I removed the HDD from it's housing and installed it inside my PC. Cool, it reads 6TB NTFS! Reinstalling the HDD back into its housing and connecting to USB did work at first but now back to 2048 GB GPT Protected Partition. I tried other USB cables and different USB ports. Same results. I tried connecting my wife's backup HDD which is 2TB NTFS & that works fine.

I do remember when first using large capacity HDDs with USB, the drives full capacity was limited, not recognized. The solution was to install the drive inside the PC, format and then reinstall as a USB drive. That worked. This issue now resembles that issue, but I would think newer OS like Windows 11 would not need to do that.

I'd like to restore this drive if possible. I don't get why the old Windows 11 install was fine, but newer clean install made a new issue.

Suggestions?
 
Windows Build/Version
Windows 11 Pro 64-bit, Version 22H2 (OS Build 22621.1413)

My Computer

System One

  • OS
    Windows 11 Pro 64-bit, Version 22H2 (OS Build 22621.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    AMD Ryzen 9-3900X 12-Core 3.80Ghz
    Motherboard
    Asus Prime X370-Pro
    Memory
    16Gb Corsair DDR4 3466 Mhz
    Graphics Card(s)
    Asus DUAL-RTX2070-O8G-EVO-V2
    Sound Card
    On Motherboard
    Monitor(s) Displays
    ASUS PA329C
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 980 SSD 1TB PCle 3.0x4, NVMe M.2 2280
    Hitachi Deskstar 2Tb 7200 RPM 32MB Cache
    Seagate Barracuda 500Gb 7200 RPM
    PSU
    Seasonic X750 Gold
    Case
    Antec C100
    Cooling
    CRYORIG H7 Tower Cooler
    Keyboard
    Macally USB
    Mouse
    Microsoft Basic Optical Mouse - USB
    Internet Speed
    350 Mbs
    Browser
    Firefox
    Antivirus
    PC Matic
What you're seeing is abnormal. I don't know the cause.

Do you have any missing drivers in Device Manager?

Maybe you should download and install the latest AMD chipset drivers.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
What you're seeing is abnormal. I don't know the cause.

Maybe you should download and install the latest AMD chipset drivers.
Yes. When I finished the clean install, I immediately installed the AMD Chipset drivers.
I only see in Device Management a Network Controller located at PCI bus 6, device 0, function 0 without drivers and none can be found. Everything on my PC seems okay except the backup HDD.
 

My Computer

System One

  • OS
    Windows 11 Pro 64-bit, Version 22H2 (OS Build 22621.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    AMD Ryzen 9-3900X 12-Core 3.80Ghz
    Motherboard
    Asus Prime X370-Pro
    Memory
    16Gb Corsair DDR4 3466 Mhz
    Graphics Card(s)
    Asus DUAL-RTX2070-O8G-EVO-V2
    Sound Card
    On Motherboard
    Monitor(s) Displays
    ASUS PA329C
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 980 SSD 1TB PCle 3.0x4, NVMe M.2 2280
    Hitachi Deskstar 2Tb 7200 RPM 32MB Cache
    Seagate Barracuda 500Gb 7200 RPM
    PSU
    Seasonic X750 Gold
    Case
    Antec C100
    Cooling
    CRYORIG H7 Tower Cooler
    Keyboard
    Macally USB
    Mouse
    Microsoft Basic Optical Mouse - USB
    Internet Speed
    350 Mbs
    Browser
    Firefox
    Antivirus
    PC Matic
Odd.

Are you using that machine to access the Internet via the motherboard's ethernet port? I don't know how that would work if your NIC had no drivers.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
Odd.

Are you using that machine to access the Internet via the motherboard's ethernet port? I don't know how that would work if your NIC had no drivers.
Yes. I do have a WiFi compatible card but use a direct connection to my modem. Get 350Mbs with it.

While troubleshooting today I noticed the HDD drive got noisy. I decided to and move on. I purchase a Seagate Expansion 6TB External Hard Drive HDD - USB 3.0, (https://www.amazon.com/gp/product/B093BVQYYM/ref=ppx_od_dt_b_asin_title_s00?ie=UTF8&psc=1). The drive is preformatted as exFAT but says there's no problem reformatting to NTFS while plugged into USB port. GOOD! :-)

Thank you for your help.
 

My Computer

System One

  • OS
    Windows 11 Pro 64-bit, Version 22H2 (OS Build 22621.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    AMD Ryzen 9-3900X 12-Core 3.80Ghz
    Motherboard
    Asus Prime X370-Pro
    Memory
    16Gb Corsair DDR4 3466 Mhz
    Graphics Card(s)
    Asus DUAL-RTX2070-O8G-EVO-V2
    Sound Card
    On Motherboard
    Monitor(s) Displays
    ASUS PA329C
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 980 SSD 1TB PCle 3.0x4, NVMe M.2 2280
    Hitachi Deskstar 2Tb 7200 RPM 32MB Cache
    Seagate Barracuda 500Gb 7200 RPM
    PSU
    Seasonic X750 Gold
    Case
    Antec C100
    Cooling
    CRYORIG H7 Tower Cooler
    Keyboard
    Macally USB
    Mouse
    Microsoft Basic Optical Mouse - USB
    Internet Speed
    350 Mbs
    Browser
    Firefox
    Antivirus
    PC Matic
So this is yet another coincidence? (Hardware failure at the same time as an OS re-install.)
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
So this is yet another coincidence? (Hardware failure at the same time as an OS re-install.)
I thought my other issues were with the Insider version of Win 11. For example, my software (Oops! Backup is old software, 10yrs+) for backing up data could not open because of a max size file name. Windows said it was over the max of 260+characters. I could look into folders on the HDD (the HDD now in question) and figure out how to find a file I needed but that was it. After the clean install that software works fine. I just need a working HDD!

I don't think Windows 11 killed the drive. It was old, seldom used and a little noisy long before all my issues. It's all confusing when things seem to happen at once.
 

My Computer

System One

  • OS
    Windows 11 Pro 64-bit, Version 22H2 (OS Build 22621.3296)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    AMD Ryzen 9-3900X 12-Core 3.80Ghz
    Motherboard
    Asus Prime X370-Pro
    Memory
    16Gb Corsair DDR4 3466 Mhz
    Graphics Card(s)
    Asus DUAL-RTX2070-O8G-EVO-V2
    Sound Card
    On Motherboard
    Monitor(s) Displays
    ASUS PA329C
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 980 SSD 1TB PCle 3.0x4, NVMe M.2 2280
    Hitachi Deskstar 2Tb 7200 RPM 32MB Cache
    Seagate Barracuda 500Gb 7200 RPM
    PSU
    Seasonic X750 Gold
    Case
    Antec C100
    Cooling
    CRYORIG H7 Tower Cooler
    Keyboard
    Macally USB
    Mouse
    Microsoft Basic Optical Mouse - USB
    Internet Speed
    350 Mbs
    Browser
    Firefox
    Antivirus
    PC Matic
If internally the drive works OK, then there is something wrong with the enclosure. You can buy another enclosure to put the drive in, if you want it external. Make sure it supports disks larger than 2TB, because that was the limit of some old cheap models.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 64-bit (build 22631.3235)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3235)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Sounds like the USB chipset/controller in the drive enclosure has come to the end of its life. As suggested, grab a new enclosure if you still want to keep using the drive externally.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
Yes, have seen this many times. Thankfully the disk is OK when the enclosure fails, so just replace the enclosure. If you buy an external hard disk avoid WD because they have soldered the SATA to USB circuit directly on the disk's PCB and you cannot just replace the enclosure like in other brands. Too bad, I always considered WD very good hard disk manufacturer, but I hate dirty tricks like that.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 64-bit (build 22631.3235)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3235)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

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