Clean install no longer finds all drivers

kelper · 2026-09-04T08:18:11-0400

I was testing Hasleo Win to USB Pro and found I had no internet. I could use a Ethernet to USB adapter to get internet, but even using Windows Update it could not find drivers for the following:

Network Controller
Multimedia Controller
PCI Data Acquisition and Signal Processing Controller

I tried with Rufus and got the same result. All options were deselected.
I can only assume that the Windows 11 26200.9168 contains fewer drivers.

I was able to download drivers from the manufacturer's website and install them with pnputil, but I never had this problem with previous clean installs.

My laptop was bought new last November.

fishingfool · 2026-09-04T08:32:47-0400

Sounds about right. I know they want to phase out printer drivers entirely from windows updates.

FreeBooter · 2026-09-04T08:38:31-0400

I think the blame here that your computer manufacturer did not provide the device drivers to Microsoft if they were included they would automatically be installed.

Alejandro85 · 2026-09-04T08:45:39-0400

Drivers should always be downloaded from each manufacturer website for your appropriate Windows version and installed by you.
Don't trust nor expect Windows Update to deliver proper drivers.

kelper · 2026-09-04T08:46:49-0400

@FreeBooter
Good theory, but the wifi card is a standard Realtek 8852BE.

kelper · 2026-09-04T08:48:37-0400

Alejandro85 said:
Drivers should always be downloaded from each manufacturer website for your appropriate Windows version and installed by you.
Don't trust nor expect Windows Update to deliver proper drivers.

I don't think I have ever had a problem with the drivers Windows installs. I completely disagree with you.

FreeBooter · 2026-09-04T08:52:38-0400

What happens when you try to install the driver from Device Manager?

In the Update Drivers window that opens, select Search automatically for updated driver software. Windows proceeds to search for updated drivers. If it finds any, it installs the updated drivers.

Automatically get recommended and updated hardware drivers | Microsoft Support

Use Windows Update to automatically get updated and recommended drivers for hardware devices on a Windows device.

support.microsoft.com

kelper · 2026-09-04T10:14:59-0400

It suggests using Windows Updates, which fails to find them.

garlin · 2026-09-04T10:55:20-0400

kelper said:
I tried with Rufus and got the same result. All options were deselected.
I can only assume that the Windows 11 26200.9168 contains fewer drivers.

kelper said:
My laptop was bought new last November.

This experience isn't that uncommon for relatively new PC's.

When MS decides to ship a Windows release, they have to gather a collection of drivers which they think will fit the broadest range of supported systems. Some of this is based on collected telemetry data, reporting how many PC's are running which drivers.

Over time, older and unsupported devices get dropped. Existing drivers get a newer version, and maybe a new device gets popular and added in. But it's never a perfect combination. Your PC may have a newer device which doesn't really work well with the older driver, but if they include the new driver then older devices from the same vendor don't work either.

Like it or not, the presumption goes: A factory installed Windows will always have the correct drivers in order to operate. Which is why everyone suggests you export the drivers from a new PC, as soon as you get it. Or check if the OEM has the same drivers available for download.

For everything else, the fallback is WU. Because a bigger selection of drivers can be hosted in the cloud. Of course, the Catch-22 is if you don't have a working network, WU is entirely useless.

kelper · 2026-09-04T11:02:50-0400

garlin said:
For everything else, the fallback is WU. Because a bigger selection of drivers can be hosted in the cloud. Of course, the Catch-22 is if you don't have a working network, WU is entirely useless.

But Windows Update couldn't find a driver for my Realtek wifi card. Anyway, I was able to get it sorted, I just wanted to know if this was a common issue.

garlin · 2026-09-04T11:34:06-0400

Can be. If your PC is too old, or too new, the Windows ISO ends up missing your required drivers.

One the key problems is driver matching. You can have two rules: the most restrictive (exact match on device HWID and revision) or least restrictive (same company, same "family" of chips). Sometimes a later version of the chip is different enough you cannot use an earlier driver that Windows has, it will have compatibility problems. Intel RAID is an infamous example of this.

Other times using not the exact driver doesn't matter, and the Windows driver works well enough for most cases. But this driver matching also leads to many user complaints ("WU replaced my existing driver with a bad driver").

It's a balancing act between do you try to help users get a working system at any cost, but this same action bites them later on?

SIW2 · 2026-09-04T11:39:41-0400

Am having strange driver issue with pe I made from 9168. I will boot it up in a mo and post some screenies

kelper · 2026-09-04T11:48:19-0400

I've already installed Windows three times since yesterday morning. I think I'll try on an older laptop after doing a fresh Macrium backup!

SIW2 · 2026-09-04T11:49:05-0400

SIW2 · 2026-09-04T11:55:45-0400

Device not started: Device has problem: 0x1f (CM_PROB_FAILED_ADD), problem status: 0xc00000bb

Code:

dvi:      Class GUID of device changed to: {4d36e968-e325-11ce-bfc1-08002be10318}.
     ump:      {Plug and Play Service: Device Install for PCI\VEN_8086&DEV_3E98&SUBSYS_D0001458&REV_02\3&11583659&0&10}
     dvi:           Install flags: 0x00010211
     dvi:           {Core Device Install} 16:44:11.640
     utl:                {Select Drivers - PCI\VEN_8086&DEV_3E98&SUBSYS_D0001458&REV_02\3&11583659&0&10} 16:44:11.640
     utl:                     Driver Node:
     utl:                          Status         - Selected | Installed | Designated
     utl:                          Driver INF     - display.inf (X:\Windows\System32\DriverStore\FileRepository\display.inf_amd64_34a28de3c87d810f\display.inf)
     utl:                          Class GUID     - {4d36e968-e325-11ce-bfc1-08002be10318}
     utl:                          Driver Version - 06/21/2006,10.0.26100.1
     utl:                          Configuration  - PCI\CC_0300 [MSBDA]
     utl:                          Driver Rank    - 00FB2006
     utl:                          Signer Score   - Inbox (0D000003)
     utl:                {Select Drivers - exit(0x00000000} 16:44:11.640
     dvi:                {Configure Device - PCI\VEN_8086&DEV_3E98&SUBSYS_D0001458&REV_02\3&11583659&0&10} 16:44:11.640
     dvi:                     Device Status: 0x01802400 [0x1f - 0xc00000bb]
     dvi:                     Config Flags: 0x00000000
     dvi:                     Parent Device: ACPI\PNP0A08\0
     sto:                     {Configure Driver Package: X:\Windows\System32\DriverStore\FileRepository\display.inf_amd64_34a28de3c87d810f\display.inf} 16:44:11.640
     sto:                          Source Filter  = PCI\CC_0300
     inf:                          Config Options = IsolationCompat
     inf:                          Class GUID     = {4d36e968-e325-11ce-bfc1-08002be10318}
     inf:                          Class Options  = Configurable
     inf:                          {Configure Driver: Microsoft Basic Display Adapter}
     inf:                               Section Name = MSBDA
     inf:                               {Add Service: BasicDisplay}
     inf:                                    Flags         = 0x2
     inf:                                    Start Type    = 1
     inf:                                    Service Type  = 1
     inf:                                    Error Control = 0
     inf:                                    Image Path    = \SystemRoot\System32\DriverStore\FileRepository\basicdisplay.inf_amd64_9f34636ebdd89def\BasicDisplay.sys
     inf:                                    Group         = Video
     inf:                                    Updated service 'BasicDisplay'.
     inf:                               {Add Service: exit(0x00000000)}
     inf:                               Hardware Id  = PCI\CC_0300
     inf:                               {Configure Driver Configuration: MSBDA}
     inf:                                    Service Name  = BasicDisplay
     inf:                                    Exclude IDs   = PCI\VEN_1414&DEV_5353
     inf:                                    Included INFs = basicdisplay.inf
     inf:                                    Config Flags  = 0x00000000
     inf:                               {Configure Driver Configuration: exit(0x00000000)}
     inf:                          {Configure Driver: exit(0x00000000)}
     flq:                          {FILE_QUEUE_COMMIT} 16:44:11.656
     flq:                          {FILE_QUEUE_COMMIT - exit(0x00000000)} 16:44:11.656
     sto:                          Driver configuration complete.
     sto:                     {Configure Driver Package: exit(0x00000000)} 16:44:11.656
     dvi:                     Install Device: Configuring device. 16:44:11.656
     dvi:                          Configuration: display.inf:PCI\CC_0300,MSBDA
     dvi:                     Install Device: Configuring device completed. 16:44:11.656
     dvi:                     Device Status: 0x01802400 [0x1f - 0xc00000bb]
     dvi:                     Install Device: Starting device 'PCI\VEN_8086&DEV_3E98&SUBSYS_D0001458&REV_02\3&11583659&0&10'. 16:44:11.656
     dvi:                     Install Device: Starting device completed. 16:44:11.656
!!!  dvi:                     Device not started: Device has problem: 0x1f (CM_PROB_FAILED_ADD), problem status: 0xc00000bb.
     dvi:                {Configure Device - exit(0x00000000)} 16:44:11.656
     dvi:           {Core Device Install - exit(0x00000000)} 16:44:11.656
     ump:      {Plug and Play Service: Device Install exit(00000000)}
     ndv:      {Install Related Drivers} 16:44:11.656
     ndv:      {Install Related Drivers: exit(0x00000000)} 16:44:11.656
     dvi:      {DIF_NEWDEVICEWIZARD_FINISHINSTALL} 16:44:11.676
     dvi:           Default installer: Enter 16:44:11.676
     dvi:           Default installer: Exit
     dvi:      {DIF_NEWDEVICEWIZARD_FINISHINSTALL - exit(0xe000020e)} 16:44:11.676
     ndv: {Update Driver Software Wizard exit(00000000)}
<<<  Section end 2026/09/04 16:44:14.728
<<<  [Exit status: SUCCESS]

Clean install no longer finds all drivers

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