Swampthing
Member
I posted this question on Tom's Hardware, but it was suggested this forum might be helpful as I have a new problem with Windows 11. When I plug in my HDMI connection into the Strix SCAR 17 SE for my LG C1 tv, it sees the tv as a second display. I use WINDOWS +P to black out the laptop screen and use the tv at full resolution. It shows up at 3840x2160@60Hz. However if I go into Display Settings and try to set the tv to USE HDR, the tv screen wavers then disconnects and stops being recognized as a second display. And it reverts to my laptop monitor. I can't turn USE HDR off, because it says display not active... I have an XSX and PS5, as well as a 4K apple tv, and they all run fine in 4K HDR on this tv. I use Zeskit 8K HDMI cables for all the connections. The only way for me to recover the tv as a second screen is to reinstall Windows 11 and go from there... but don't click USE HDR.
As background, I was using my Asus G733QSA ROG Strix 17 without any of these connection problems at all. And I set the SECOND SCREEN to the 3840 tv resolution and HDR. Same cable. Same tv. No problems.
But I recently upgraded to the new Asus ROG STRIX SCAR 17 SE with Windows 11. The new laptop has a 2560x1440 resolution at 60/240Hz. The old laptop had a resolution of 1080p at 60Hz. My LG C1 operates at 3840 resolution of 60/120Hz with full 4K and HDR. When it's functioning as the non-HDR 4K second screen, it is broadcasting at 60Hz. The G733SQA operates at a 1080p resolution and 60Hz.
There isn't anything wrong with the HDMI port, as everything works fine initially because it will allow 4K to be broadcast, just not in HDR. However, I would love to use the HDR just like I did with my previous ROG Strix 17. The new laptop meets HDMI 2.1 spec.
Any suggestions? I am at a loss how to fix this problem. Tried reinstalling Windows 11, uninstalling graphics drivers, check for Windows Updates, unplugging/replugging HDMI at different points, etc. Nothing seems to work. But if I take the HDMI cable out and plug it into the old laptop... everything is normal. The old laptop sees the tv as a second screen and outputs 4K HDR.
As background, I was using my Asus G733QSA ROG Strix 17 without any of these connection problems at all. And I set the SECOND SCREEN to the 3840 tv resolution and HDR. Same cable. Same tv. No problems.
But I recently upgraded to the new Asus ROG STRIX SCAR 17 SE with Windows 11. The new laptop has a 2560x1440 resolution at 60/240Hz. The old laptop had a resolution of 1080p at 60Hz. My LG C1 operates at 3840 resolution of 60/120Hz with full 4K and HDR. When it's functioning as the non-HDR 4K second screen, it is broadcasting at 60Hz. The G733SQA operates at a 1080p resolution and 60Hz.
There isn't anything wrong with the HDMI port, as everything works fine initially because it will allow 4K to be broadcast, just not in HDR. However, I would love to use the HDR just like I did with my previous ROG Strix 17. The new laptop meets HDMI 2.1 spec.
Any suggestions? I am at a loss how to fix this problem. Tried reinstalling Windows 11, uninstalling graphics drivers, check for Windows Updates, unplugging/replugging HDMI at different points, etc. Nothing seems to work. But if I take the HDMI cable out and plug it into the old laptop... everything is normal. The old laptop sees the tv as a second screen and outputs 4K HDR.
- Windows Build/Version
- Windows 11 Pro 64-bit (10.0, Build 22000) (22000.co_release.210604-1628)
My Computer
System One
-
- OS
- Windows 11
- Computer type
- Laptop
- Manufacturer/Model
- Asus ROG Strix SCAR 17 SE
- CPU
- intel i9-12950HX
- Memory
- 32 GB
- Graphics Card(s)
- 3080 Ti
- Screen Resolution
- Laptop: 2560x1440, 4K UHD LG C1: 2840x2160
- Hard Drives
- 2 TB raid
- Mouse
- Razer Deathadder Pro v2
- Internet Speed
- FiOS GIG
- Browser
- Microsoft Edge