Crucial x9 ssd


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shonauk

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i have two Crucial x9 2tb ssd one is smart the other not .. is there a reason

using hard disk sentinel .... how do i get that nice green tick and

and a temperature reading

crucial x9 ssd ct2000x9ssd9

ser: 2507e8d87bb0 firm: u2cr0a05 S.M.A.R.T

ser: 2517ea941833 firm: u3cr0a01 not supported

i would contact crucial direct if i could find an e.mail
 

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Have you tried using the Crucial Optimjztion Utility? See Crucial X9 Pro Support That link is for the UK Support Site, but should offer to switch location if necessary.

I don't believe 'legacy' e-mail support is available,. You now only have the options of using the ChatBot during the stated 'office hours', or 'phone contact.
 

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Micron had announced in Dec-2025 that it is discontinuing the Crucial Consumer Business division and exiting the consumer market altogether. So if these are newly bought, would recommend to get them replaced or refunded.

Merely a suggestion from my side.
 

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Is it mounted directly inside the PC or is it in a USB type housing?
 

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Its in a usb hub with two others that work fine , i have also tried it direct in pc and on its own in the hub. Im wondering if its a firmware issue but i cant change that fimware to the same as the other one, maybe its a model issue also. I cant get an email address for crucial so im stuck
 

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It's most likely the usb interface at issue. Swap the drives to the opposite enclosure and retest.
 

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Transcendence72 said:
Micron had announced in Dec-2025 that it is discontinuing the Crucial Consumer Business division and exiting the consumer market altogether. So if these are newly bought, would recommend to get them replaced or refunded.

Merely a suggestion from my side.
Click to expand...
Micron also announced they are still supporting the warranty of previously purchased Crucial products.
 

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gunrunnerjohn said:
Micron also announced they are still supporting the warranty of previously purchased Crucial products.
Click to expand...
As months and years go by there might be an impact on the retail vendors and support infra for consumer grade Micron products. They might not be able to give prompt or required level of support. The wait times for replacement products, no company repairs any memory product these days, will go up.

Again this is merely my view point. I am not saying that you should not retain or buy Micron products. There were my first go to choice for RAM and SSDs. And I still hold their products in high regard.
 

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