I bought a new Crypto wallet to try the other day. Upon receiving it, the box containing the hardware had no packaging (Plastic wrap) and it had fingerprints all over the screen.
At first I thought that they may have tested it before sending to Australia from the UK but I would like to think that this is done before packaging. It also comes with a Micro memory card, I am not feeling confident.
Due to the nature of the product, I think I should return it? Amazon said it wont charge me if I put the reason for return as pre-used.
Any thoughts?
I maybe should of been concerned when noticing that they can’t spell “Hardware”
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
OS on Samsung 1TB 870 QVO SATA
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
It’s a hardware wallet to securely store Bitcoin, Crypto Currency keys etc
Crypto wallets are designed to store your private keys, keeping your crypto accessible at all times. They also allow you to send, receive, and spend cryptocurrencies like Bitcoin and Ethereum.
Crypto wallets keep your private keys – the passwords that give you access to your cryptocurrencies – protected and accessible, allowing you to send and receive cryptocurrencies like Bitcoin and Ethereum
This one specifically:
HODL SAFE: Utilizing air-gapped technology, your private keys remain completely offline within this advanced cold wallet for maximum protection. In the event of tampering, the CC ELA5+ security chip will automatically erase your crypto wallet information within the hardware wallet to prevent any risk of data leakage. Additionally, our open-source code allows you to easily verify all security protocols.
Smooth and Intuitive Design: Enjoy a seamless experience with the responsive IPS touchscreen. The 1400 mAh battery provides over a month of standby time, and the solid metal casing offers robust protection against physical tampering, supply chain attacks, and evil maid threats.
Multi-Account Management: Create a new account or import existing hot wallets (like MetaMask) using a seed phrase in just one minute. Manage up to ten accounts simultaneously, and use secondary passwords to access specific accounts for special situations.
10,000+ Coins, Tokens, & NFTs Support: This hardware wallet supports BTC, ETH, SOL, and 10,000 other cryptocurrencies, tokens, and NFTs, with more being continuously added. Offline firmware updates are available via SD card downloads from our official website.
ELLIPAL App: The ELLIPAL app allows you to trade, exchange, stake, and explore DeFi applications—all with the added security of requiring cold wallet signatures for every transaction. Note: Purchases, exchanges, and staking are managed by trusted third-party partners.
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
OS on Samsung 1TB 870 QVO SATA
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
OS on Samsung 1TB 870 QVO SATA
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
Was pretty much an instant result, John. No return needed. I’m guessing there is a record of multiple returns or amazon just doesn’t care.
Amazon has always been awesome if I have a concern, or I am just lucky.
Me:
“I spoke to an Amazon staff member yesterday (please see chat) but I am having trouble returning this product via the Amazon returns process and the seller cannot be contacted”
Amazon Chat:
“I apologise that you are frustrated. You can keep this product or discard it. Would you like to get a refund via an Amazon gift card or have the money placed back into the original payment method?”
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
Motherboard
ASUS ROG Maximus VI Formula
Memory
32.0 GB of I forget and the box is in storage.
Graphics Card(s)
Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
Sound Card
Onboard
Monitor(s) Displays
5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
Screen Resolution
All over the place
Hard Drives
Too many to list.
OS on Samsung 1TB 870 QVO SATA
PSU
Silverstone 1500
Case
NZXT Phantom 820 Full-Tower Case
Cooling
Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.