Desktop Background Bug. Wallpaper Keeps Reverting. Other Users Affected Too


_B_User

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Hi

Recently, I got a brand new Asus laptop with windows 11 in it. I set it up by creating two users, both as admins with two different backgrounds themes (pictures, not slideshow).

At first it seemed that the second users background always reverted to be the same as first user. So I created two more users and deleted the previous two. Then for every user I set a new picture as background, both different than those of previous users. After that both backgrounds were acting totally crazy and kept reverting to a specific picture, one of the deleted users background!!

After trying several things with no luck (eg. checking third party apps, deleting wallpaper values in the in registry, running sfc /scannow etc) I decided to restore windows 11 by formating the brand new laptop and deleting everything. I did that by local reinstallation of the windows 11. During installation I had the laptop plugged, so at the end of the procedure it was fully charged.

Next day, I was on my battery and everything was working fine for hours. Again, I made two local users, both as admins, and gave them to different backgrounds (as pictures, not slideshow). I installed my apps again, restarting the machine when it was needed, signing in and out without any problem so far. Then my battery died, so I did plugged it in and started to downloading steam. As soon as I plugged the laptop in and installed the steam, second users background changed to slideshow, even though I have set it to be picture!! And here we go again...

I set the same background as a picture maybe 5 or 6 times and every time it kept reverting back to slideshow! Then I edited the power plan and chose slideshow to be paused even when the laptop is plugged. This is when second users background started to reverting again into first user background! Ever since the problem continues...

Is it another windows 11 bug or maybe something about power plan or even the steam app (lol)?

Any suggestions on how to resolve this issue?

Thanks in advance

Ps. The laptop came with windows 11
 
Windows Build/Version
Version 21H2 (OS Build 22000.613)
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Proart

_B_User

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So the same thing also happens if I create two desktops (in one user) and give them two different backgrounds. They are reverting to be the same
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Proart

glasskuter

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I don't have any suggestion that you haven't already tried. None of the reports from people on the web or feedback hub had found a solution.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.819
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
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    Firefox
    Antivirus
    Defender+MWB Premium

johnlgalt

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So the same thing also happens if I create two desktops (in one user) and give them two different backgrounds. They are reverting to be the same

I've actually done this one myself, and not had that problem - I've created 2 virtual desktops, one for personal stuff and one for Work, and I have different wallpapers on 2 monitors in each virtual DT.

I've noticed that the DTs are a lot slower to load when I have different one per VDT, but I can try it again and see if the bug is new, or what.

The only thing I can think that might possible be affecting that might be some sort of AV suite that came with the laptop that is aggressively monitoring your registry for changes and keeps reverting changes made to things like the DTWP, a setting which is stored in the registry.

What security software came with the laptop?
 

My Computers

System One System Two

  • OS
    Windows 11 21H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D03 4K Gaming Monitor (Matte finish) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy finish)
    Screen Resolution
    4K x2
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge/ß/Dev/Canary
    Antivirus
    Defender
  • Operating System
    CHromeOS Flex v108 Dev
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

_B_User

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I don't have any suggestion that you haven't already tried. None of the reports from people on the web or feedback hub had found a solution.
Still, you gave me the idea to report it in feedback hub too, which I did! I even attached a system recording lol

@johnlgalt the laptop came with McAfee, which I uninstalled it from the beginning. I can't find what DTWP is about.

Concerning a workaround I created a custom theme which I saved it hopping that it will somehow override something in the registry, but without any luck..
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Proart

johnlgalt

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Lol sorry - Desktop Wallpaper - just using abbreviations.

Good idea on the theme - that might have been it if it is set to synchronize your current theme to your Microsoft account.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D03 4K Gaming Monitor (Matte finish) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy finish)
    Screen Resolution
    4K x2
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge/ß/Dev/Canary
    Antivirus
    Defender
  • Operating System
    CHromeOS Flex v108 Dev
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

_B_User

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Thread Starter
Local time
1:13 AM
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OS
Windows 11
Lol sorry - Desktop Wallpaper - just using abbreviations.

Good idea on the theme - that might have been it if it is set to synchronize your current theme to your Microsoft account.
Oh right, of course it was the desktop wallpaper. I tried resetting the values in the registry. It didn't work.

Both users are local, but I could change one of them and try your suggestion to see if it will work.

If I found out something I will report back here for future reference
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Proart

oldschool

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11:13 PM
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22
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Windows 11 Pro
@_B_User I suspect your problem may be having two administrator accounts. I can't see why you'd want or need two of them. In any case, I'd get rid of one them and see if that solves the issue.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo IdeaPad L340
    CPU
    Intel Core i3-8145U
    Memory
    8GB
    Internet Speed
    45Mb
    Browser
    Edge. Brave
    Antivirus
    Microsoft Defender with High+ Cloud Protection Level and various ASR rules enabled

torchwood

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w7/10/11ip
if you run this command, it brings up the old style Desktop backgound settings GUI
shell:::{ED834ED6-4B5A-4bfe-8F11-A626DCB6A921}.

check it in Regedit to see which user its allocated to......
 

My Computer

System One

  • OS
    w7/10/11ip
    Computer type
    Laptop
    Manufacturer/Model
    hp probook 450 g8
    CPU
    i5 11th gen

_B_User

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Windows 11
Quick update: nothing changed and the problem persist.

@oldschool I changed the one user to standard, it didn't resolve the issue.

@torchwood what exactly are you suggesting to do in the registry?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Proart

sHAKaJaada

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Xanmod Budgie Linux, Windows 11 22H2 22621.675
Quick update: nothing changed and the problem persist.
Control Panel\Power Options\Edit Plan Settings --> "Change advanced power settings" and >Paused< Slideshow under Desktop background settings
 

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My Computers

System One System Two

  • OS
    Xanmod Budgie Linux, Windows 11 22H2 22621.675
    Computer type
    Laptop
    Manufacturer/Model
    Asus M513UA-L1301W
    CPU
    AMD Ryzen 5700U
    Memory
    16GB Micron (Crucial)
    Monitor(s) Displays
    OLED
    Screen Resolution
    1920x1080
    Hard Drives
    Intel NVMe, Crucial MX500 SATA
    Mouse
    MX Master
    Browser
    Firefox ESR
  • Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    ASUS K501UA-FI116T
    CPU
    Intel i7-6500U
    Motherboard
    ASUS
    Memory
    16
    Graphics card(s)
    NVIDIA GTX950
    Screen Resolution
    4K
    Hard Drives
    Samsung 860 Pro SATA, Samsung 860 Evo m.2
    Mouse
    MX Master

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