Desktop hangs due to a location scanning app


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JohnnyGui

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Windows Pro 11 23H2 Build 22631.3737
Sometimes the Windows Web Experience Pack scans for the location for about 5-6secs and a location pointer icon can then be seen in the systray.
During that time, desktop icons can not be clicked on as if it's hanging. So far I was able to reproduce this on 3 Windows 11 22H2 devices.

Anyone else noticed this at their end?
 

My Computer

System One

  • OS
    Windows Pro 11 23H2 Build 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
JohnnyGui said:
Sometimes the Windows Web Experience Pack scans for the location for about 5-6secs and a location pointer icon can then be seen in the systray.
During that time, desktop icons can not be clicked on as if it's hanging. So far I was able to reproduce this on 3 Windows 11 22H2 devices.

Anyone else noticed this at their end?
Click to expand...

I've never seen this behavior, but are you still really on buld 22621.1265?
The RTM build is currently on 22621.1848.
Maybe update your system and see if the problem remains.
 

My Computers

System One System Two

  • OS
    Win 11 Pro 24H2 26100.3915
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700F
    Motherboard
    ASUS TUF GAMING Z690-PLUS WIFI
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB OC
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 24H2)
    SK hynix P41 500GB NVMe (Win 11 23H2)
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Noctua NH-U12A chromax.black + 7 Phantek T-30's
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    350Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    Windows 11 24H2 26100.3915 (VHDX)
    On System One (Dual Boot)
  • Operating System
    Win 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i7-11700F
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi
    Memory
    64 GB DDR4
    Graphics card(s)
    EVGA GeForce RTX 2060
    Sound Card
    SoundBlaster X-Fi Titanium
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Hyper 212 EVO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
Check Settings -> Privacy & Security -> Location and verify location is not turned off.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI / MS-7B29
    CPU
    Intel i3 8100 @3.6Ghz
    Motherboard
    H310M PRO-VDH (MS-7B29)
    Memory
    1 x 16GB DDR4 @2400 MHz
    Graphics Card(s)
    Nvidia GeForce GT 1030 2GB SDDR4
    Sound Card
    Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
    Monitor(s) Displays
    Acer V226HQL
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
    PSU
    ATX, details unknown
    Case
    Everest 551B
    Cooling
    details unknown
    Keyboard
    Mechanical Gaming Hydra R7 - Rampage
    Mouse
    Logitech G703
    Internet Speed
    Down: 28Mbps / Up: 19Mbps
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    Bluetooth: TP Link 5.0 Nano USB adapter UB500
    WLAN: D-Link 150 Pico USB adapter, N standard
    Web camera: Logitech C270 HD 720p @30fps
    Microphone: Trust MICO, model 23790
Scott said:
I've never seen this behavior, but are you still really on buld 22621.1265?
The RTM build is currently on 22621.1848.
Maybe update your system and see if the problem remains.
Click to expand...

Sorry, I updated my profile. I'm already on version 22621.1848

zebal said:
Check Settings -> Privacy & Security -> Location and verify location is not turned off.
Click to expand...

It is already on, also for the Windows Web Experience Pack specifically.


Apart from the hanging issue, do you guys notice a location icon sometimes appearing in the systray for the Web Experience Pack at all?
 

My Computer

System One

  • OS
    Windows Pro 11 23H2 Build 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
JohnnyGui said:
do you guys notice a location icon sometimes appearing in the systray for the Web Experience Pack at all?
Click to expand...
To my knowledge when a location icon appears in task bar only for a short time and then disappears it's an indication that there is a problem with the location feature.

There was a similar bug with MS edge in application guard when the location for desktop programs was blocked.
So you can check in the same location from my previous post and see if "Let desktop apps access your location" is turned on.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI / MS-7B29
    CPU
    Intel i3 8100 @3.6Ghz
    Motherboard
    H310M PRO-VDH (MS-7B29)
    Memory
    1 x 16GB DDR4 @2400 MHz
    Graphics Card(s)
    Nvidia GeForce GT 1030 2GB SDDR4
    Sound Card
    Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
    Monitor(s) Displays
    Acer V226HQL
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
    PSU
    ATX, details unknown
    Case
    Everest 551B
    Cooling
    details unknown
    Keyboard
    Mechanical Gaming Hydra R7 - Rampage
    Mouse
    Logitech G703
    Internet Speed
    Down: 28Mbps / Up: 19Mbps
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    Bluetooth: TP Link 5.0 Nano USB adapter UB500
    WLAN: D-Link 150 Pico USB adapter, N standard
    Web camera: Logitech C270 HD 720p @30fps
    Microphone: Trust MICO, model 23790
zebal said:
To my knowledge when a location icon appears in task bar only for a short time and then disappears it's an indication that there is a problem with the location feature.

There was a similar bug with MS edge in application guard when the location for desktop programs was blocked.
So you can check in the same location from my previous post and see if "Let desktop apps access your location" is turned on.
Click to expand...

Are you sure about the icon indicating an issue? I thought it just shows conveniently when an app is using your location.
So you never seen that icon before in the systray?

That option is also turned on btw.
 

My Computer

System One

  • OS
    Windows Pro 11 23H2 Build 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
JohnnyGui said:
Are you sure about the icon indicating an issue? I thought it just shows conveniently when an app is using your location.
So you never seen that icon before in the systray?
Click to expand...
I'm not 100% sure, just saying out my experience with the location, unless I'm wrong, the location icon should stay for as long as your location is used by an app or web browser.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI / MS-7B29
    CPU
    Intel i3 8100 @3.6Ghz
    Motherboard
    H310M PRO-VDH (MS-7B29)
    Memory
    1 x 16GB DDR4 @2400 MHz
    Graphics Card(s)
    Nvidia GeForce GT 1030 2GB SDDR4
    Sound Card
    Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
    Monitor(s) Displays
    Acer V226HQL
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
    PSU
    ATX, details unknown
    Case
    Everest 551B
    Cooling
    details unknown
    Keyboard
    Mechanical Gaming Hydra R7 - Rampage
    Mouse
    Logitech G703
    Internet Speed
    Down: 28Mbps / Up: 19Mbps
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    Bluetooth: TP Link 5.0 Nano USB adapter UB500
    WLAN: D-Link 150 Pico USB adapter, N standard
    Web camera: Logitech C270 HD 720p @30fps
    Microphone: Trust MICO, model 23790
zebal said:
I'm not 100% sure, just saying out my experience with the location, unless I'm wrong, the location icon should stay for as long as your location is used by an app or web browser.
Click to expand...

Which is the case indeed for me. It appears and then vanishes, but it's weird that my desktop icons are not clickable during that time.
 

My Computer

System One

  • OS
    Windows Pro 11 23H2 Build 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
What I would try is this:

1. clear event viewer completely
2. disable location completely, reboot system and then enable again.
3. take a look into event viewer for any error or warning about the location.

See this tutorial on how to clear all events:
www.tenforums.com

Clear All Event Logs in Event Viewer in Windows

How to Clear All Event Logs in Event Viewer in Windows
www.tenforums.com www.tenforums.com

edit:
ofc. If you see nothing in event viewer then try to reproduce the problem by using some app which makes the location icon vanish and take a look again into event viewer.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI / MS-7B29
    CPU
    Intel i3 8100 @3.6Ghz
    Motherboard
    H310M PRO-VDH (MS-7B29)
    Memory
    1 x 16GB DDR4 @2400 MHz
    Graphics Card(s)
    Nvidia GeForce GT 1030 2GB SDDR4
    Sound Card
    Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
    Monitor(s) Displays
    Acer V226HQL
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
    PSU
    ATX, details unknown
    Case
    Everest 551B
    Cooling
    details unknown
    Keyboard
    Mechanical Gaming Hydra R7 - Rampage
    Mouse
    Logitech G703
    Internet Speed
    Down: 28Mbps / Up: 19Mbps
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    Bluetooth: TP Link 5.0 Nano USB adapter UB500
    WLAN: D-Link 150 Pico USB adapter, N standard
    Web camera: Logitech C270 HD 720p @30fps
    Microphone: Trust MICO, model 23790
zebal said:
What I would try is this:

1. clear event viewer completely
2. disable location completely, reboot system and then enable again.
3. take a look into event viewer for any error or warning about the location.

See this tutorial on how to clear all events:
www.tenforums.com

Clear All Event Logs in Event Viewer in Windows

How to Clear All Event Logs in Event Viewer in Windows
www.tenforums.com www.tenforums.com

edit:
ofc. If you see nothing in event viewer then try to reproduce the problem by using some app which makes the location icon vanish and take a look again into event viewer.
Click to expand...

Thanks, but I actually don't see any error around the time the location icon appears.

Something that I noticed though:
It seems that the Web Experience Pack uses your location the moment you wake up the monitor from standby. In that case the temporary hanging issue with selecting the desktop icons occurs.
But whenever the Web Experience Pack uses your location while I'm working on my PC (the monitor is aready on) I don't experience that hanging issue.

This occurs on 3 of my Windows devices.
 

My Computer

System One

  • OS
    Windows Pro 11 23H2 Build 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
I you want to make sure that's the problem then uninstall Web Exp. pack and try to repro.

I don't know how else to troubleshoot this, other than eliminating all possibilities.
www.askdavetaylor.com

What the Heck is the Windows Web Experience Pack?

Noticed in Microsoft Store's updated apps that you just got an update to the Windows Web Experience Pack? Here's what it adds to your PC...
www.askdavetaylor.com www.askdavetaylor.com
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI / MS-7B29
    CPU
    Intel i3 8100 @3.6Ghz
    Motherboard
    H310M PRO-VDH (MS-7B29)
    Memory
    1 x 16GB DDR4 @2400 MHz
    Graphics Card(s)
    Nvidia GeForce GT 1030 2GB SDDR4
    Sound Card
    Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
    Monitor(s) Displays
    Acer V226HQL
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
    PSU
    ATX, details unknown
    Case
    Everest 551B
    Cooling
    details unknown
    Keyboard
    Mechanical Gaming Hydra R7 - Rampage
    Mouse
    Logitech G703
    Internet Speed
    Down: 28Mbps / Up: 19Mbps
    Browser
    Microsoft Edge
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    Bluetooth: TP Link 5.0 Nano USB adapter UB500
    WLAN: D-Link 150 Pico USB adapter, N standard
    Web camera: Logitech C270 HD 720p @30fps
    Microphone: Trust MICO, model 23790
I'll bet a dollar to a donut if you disable widgets your problem will go away.
www.elevenforum.com

Enable or Disable Widgets Feature in Windows 11

This tutorial will show you how to enable or disable the widgets feature for all users in Windows 11. Widgets are small windows that display dynamic info on your Windows desktop. They appear on the widgets board, where you can add, remove, arrange, resize, and customize them to reflect your...
www.elevenforum.com www.elevenforum.com
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
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