Solved DVD writer not working properly after Win 11 upgrade


Badblood

Member
Local time
10:08 AM
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Windows 11 Home 64 bit
Hi all, hoping I can get some help. I have a head scratching problem. I have been using and building Windows PCs for 25 years so I am not a newbie but this has me puzzled

I have a DVD writer that is perfectly functional, however since upgrading to Win 11 (probably - I haven't used the DVD function since I did upgrade - from W10 to W11 about two years ago) it will not (mostly) read DVDs. CDs are fine.

I have done all the Registry hacks for Upper and Lower Filters and added the Controller0 subkey entry to atapi etc etc.

The driver is up to date.

Now for the weird part. If I uninstall the DVD writer as a device and re-boot, Win 11 adds it back in. As before CDs are fine and I can (at least once) read a DVD (I was using a Doctor Who classic as a test DVD). VLC spawns properly and I get the menu. If I then eject the DVD and re-insert it, nothing and from that point on I can only read CDs.

I am completely stumped.

Anyone got any ideas?

The DVD RW is a TSST Corp SS-222B as shown by Device Manager

1672949269609.png
System is a custom built PC which now has an AMD motherboard (MSI Tomahawk Bxxx) with 16Gb RAM and various hard drives. All dives are SCSI adapter connected and I have swapped the cables around. I haven't tried different ports on the MB which is the next step but since the DVD drive works correctly after a fresh re-install I think this is software related.

Just updating to 22H2 to see if that makes any difference but I can't find anything useful on Google...

Any ideas?

TIA
 

My Computer

System One

  • OS
    Windows 11 Home 64 bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Ryen 5 3600X
    Motherboard
    MSI Tomahawk B something or other
    Memory
    16Gb
    Graphics Card(s)
    Rubbishy Radeon HD 6700 - needs an upgrade
    Sound Card
    via M/B
    Monitor(s) Displays
    2 x Dell
    Screen Resolution
    2 x 1980x1280
    Hard Drives
    Samsung 1Tb SSD system drive
    Couple of Samsung SATA3 Hard Disks for local backup
    PSU
    BeQuiet 450W
    Case
    Battered
    Cooling
    Standard + Noctua case fan
    Keyboard
    Various USB attached as the fancy takes me
    Mouse
    Logi USB generic
    Internet Speed
    Fibre via HomePlug - so extremely fast to occasionally non-existent
    Browser
    Various but usually Edge and Chrome
    Antivirus
    Avast, Avira, Norton - depends
Hi all, hoping I can get some help. I have a head scratching problem. I have been using and building Windows PCs for 25 years so I am not a newbie but this has me puzzled

I have a DVD writer that is perfectly functional, however since upgrading to Win 11 (probably - I haven't used the DVD function since I did upgrade - from W10 to W11 about two years ago) it will not (mostly) read DVDs. CDs are fine.

I have done all the Registry hacks for Upper and Lower Filters and added the Controller0 subkey entry to atapi etc etc.

The driver is up to date.

Now for the weird part. If I uninstall the DVD writer as a device and re-boot, Win 11 adds it back in. As before CDs are fine and I can (at least once) read a DVD (I was using a Doctor Who classic as a test DVD). VLC spawns properly and I get the menu. If I then eject the DVD and re-insert it, nothing and from that point on I can only read CDs.

I am completely stumped.

Anyone got any ideas?

The DVD RW is a TSST Corp SS-222B as shown by Device Manager

View attachment 49221
System is a custom built PC which now has an AMD motherboard (MSI Tomahawk Bxxx) with 16Gb RAM and various hard drives. All dives are SCSI adapter connected and I have swapped the cables around. I haven't tried different ports on the MB which is the next step but since the DVD drive works correctly after a fresh re-install I think this is software related.

Just updating to 22H2 to see if that makes any difference but I can't find anything useful on Google...

Any ideas?

TIA
Welcome to the forum. ! What type of DVDs all types, movies, blank, etc… ? Assume disc doesn’t show in explorer either ?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    jds63 /self built
    CPU
    Intel Core i7 10700KF 3.8 MHz
    Motherboard
    ASUS ROG Strix Z490-E Gaming
    Memory
    G.Skill Trident RGB Series 64GB DDR4-3600MHz
    Graphics Card(s)
    ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
    Sound Card
    Creative Sound BlasterX AE-5 Plus
    Monitor(s) Displays
    ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
    Screen Resolution
    3840 X 2160p HDR
    Hard Drives
    Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
    PSU
    ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
    Case
    Lian Li Lancool II Mesh Performance
    Cooling
    Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    325Mbps/ 20Mbps
    Browser
    Mozilla Firefox 64-bit, Microsoft Edge
    Antivirus
    Kaspersky Plus 2023
    Other Info
    Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
Welcome to the forum. ! What type of DVDs all types, movies, blank, etc… ? Assume disc doesn’t show in explorer either ?
Thank you. Seems to be any DVD. Nothing showing in explorer. The drive shows up in Disk Management with "No media" but the trying to access the drive with a DVD inserted shows this:

1672957585051.png

With a CD, no problem...

1672957660119.png

If I uninstall the DVD drive and re-boot it reads the DVD one time only. No idea how that works...
 

My Computer

System One

  • OS
    Windows 11 Home 64 bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Ryen 5 3600X
    Motherboard
    MSI Tomahawk B something or other
    Memory
    16Gb
    Graphics Card(s)
    Rubbishy Radeon HD 6700 - needs an upgrade
    Sound Card
    via M/B
    Monitor(s) Displays
    2 x Dell
    Screen Resolution
    2 x 1980x1280
    Hard Drives
    Samsung 1Tb SSD system drive
    Couple of Samsung SATA3 Hard Disks for local backup
    PSU
    BeQuiet 450W
    Case
    Battered
    Cooling
    Standard + Noctua case fan
    Keyboard
    Various USB attached as the fancy takes me
    Mouse
    Logi USB generic
    Internet Speed
    Fibre via HomePlug - so extremely fast to occasionally non-existent
    Browser
    Various but usually Edge and Chrome
    Antivirus
    Avast, Avira, Norton - depends
Thank you. Seems to be any DVD. Nothing showing in explorer. The drive shows up in Disk Management with "No media" but the trying to access the drive with a DVD inserted shows this:

View attachment 49236

With a CD, no problem...

View attachment 49237

If I uninstall the DVD drive and re-boot it reads the DVD one time only. No idea how that works...
Your Welcome, know tired some of what was said before.
Had this with one of my CD but all other were fine, but in your case saying all DVD. If it being recognized by Windows and plays CD's hard to say if it's Windows with the issue or not. Slight chance of drive issue, but said worked fine just before with Windows 10.
Do have Auto Play settings set to default ? Try going back to Device Manager and Uninstall it again then restart PC let it install autmatically.

Grasping at straws here tried most things already. Try a SFC /scannow at command prompt and even try DISM

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /RestoreHealth

How old is drive ? Anyway to check for firmware updates through manufacturer's site ? What brand drive ?
Seems like a Sony product can't quite find it here, but came close, see if you can. Although seems like an old drive firmware might be as old if any.
https://www.sony.com/electronics/support/downloads/W0008419#relevant_products
https://www.sony.com/electronics/support/personal-computers/articles/00028593
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    jds63 /self built
    CPU
    Intel Core i7 10700KF 3.8 MHz
    Motherboard
    ASUS ROG Strix Z490-E Gaming
    Memory
    G.Skill Trident RGB Series 64GB DDR4-3600MHz
    Graphics Card(s)
    ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
    Sound Card
    Creative Sound BlasterX AE-5 Plus
    Monitor(s) Displays
    ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
    Screen Resolution
    3840 X 2160p HDR
    Hard Drives
    Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
    PSU
    ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
    Case
    Lian Li Lancool II Mesh Performance
    Cooling
    Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    325Mbps/ 20Mbps
    Browser
    Mozilla Firefox 64-bit, Microsoft Edge
    Antivirus
    Kaspersky Plus 2023
    Other Info
    Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
This may not be helpful, but if you have access to a bootable DVD, you could try with that. That would tell you whether you have a Windows problem, or a hardware issue.

Such drives use different lasers for CDs (near IR) and DVDs (visible red), so it's barely possible that your red laser died. I hope not.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
Thanks both. I am just updating to 22h2 to see if that helps. I will try the scans but I actually took the cdrom.sys away (took ownership, move etc.) and let Windows re-create it. No luck.

Can't see that the firmware is the issue as was OK under 10 and it can't be the lasers since if I re-install it reads the DVD first time only. Then will not read, so seems like a software/firmware initiation problem since W11
 

My Computer

System One

  • OS
    Windows 11 Home 64 bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Ryen 5 3600X
    Motherboard
    MSI Tomahawk B something or other
    Memory
    16Gb
    Graphics Card(s)
    Rubbishy Radeon HD 6700 - needs an upgrade
    Sound Card
    via M/B
    Monitor(s) Displays
    2 x Dell
    Screen Resolution
    2 x 1980x1280
    Hard Drives
    Samsung 1Tb SSD system drive
    Couple of Samsung SATA3 Hard Disks for local backup
    PSU
    BeQuiet 450W
    Case
    Battered
    Cooling
    Standard + Noctua case fan
    Keyboard
    Various USB attached as the fancy takes me
    Mouse
    Logi USB generic
    Internet Speed
    Fibre via HomePlug - so extremely fast to occasionally non-existent
    Browser
    Various but usually Edge and Chrome
    Antivirus
    Avast, Avira, Norton - depends
I have a DVD writer that is perfectly functional, however since upgrading to Win 11 (probably - I haven't used the DVD function since I did upgrade - from W10 to W11 about two years ago) it will not (mostly) read DVDs. CDs are fine.
Here is your issue most likely. Your DVD-optics is dirty, drive filled with dust particles or the drive is simply just dying. I highly doubt this is a Windows 11 or driver thing.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
Using two Samsung CD/DVD drives ; SH-224 FB .
Working fine in Win10 and in Win11 also .
Only , have to use x86 software for these drives , x64 does not functioning 100% ...........
 

My Computer

System One

  • OS
    Windows11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    i7
    Motherboard
    z97k
    Memory
    32GB
    Graphics Card(s)
    nVidia
    Sound Card
    Realtek
    Hard Drives
    3
    Cooling
    air
Here is your issue most likely. Your DVD-optics is dirty, drive filled with dust particles or the drive is simply just dying. I highly doubt this is a Windows 11 or driver thing.
Definitely not - it reads a DVD perfectly if I uninstall. Then will not read any other DVDs. CDs are fine. This is DEFINITELY a software/firmware issue
 

My Computer

System One

  • OS
    Windows 11 Home 64 bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Ryen 5 3600X
    Motherboard
    MSI Tomahawk B something or other
    Memory
    16Gb
    Graphics Card(s)
    Rubbishy Radeon HD 6700 - needs an upgrade
    Sound Card
    via M/B
    Monitor(s) Displays
    2 x Dell
    Screen Resolution
    2 x 1980x1280
    Hard Drives
    Samsung 1Tb SSD system drive
    Couple of Samsung SATA3 Hard Disks for local backup
    PSU
    BeQuiet 450W
    Case
    Battered
    Cooling
    Standard + Noctua case fan
    Keyboard
    Various USB attached as the fancy takes me
    Mouse
    Logi USB generic
    Internet Speed
    Fibre via HomePlug - so extremely fast to occasionally non-existent
    Browser
    Various but usually Edge and Chrome
    Antivirus
    Avast, Avira, Norton - depends
Using two Samsung CD/DVD drives ; SH-224 FB .
Working fine in Win10 and in Win11 also .
Only , have to use x86 software for these drives , x64 does not functioning 100% ...........
That is the kind of thing I am looking for - surely though the 32 bit and 64 bit driver are in the same package (cdrom.sys) how do you foprce x86 operation? Mine is definitely an OEM Samsung drive but hard to tell what model. Win 11 describes as SH-222BB
 

My Computer

System One

  • OS
    Windows 11 Home 64 bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Ryen 5 3600X
    Motherboard
    MSI Tomahawk B something or other
    Memory
    16Gb
    Graphics Card(s)
    Rubbishy Radeon HD 6700 - needs an upgrade
    Sound Card
    via M/B
    Monitor(s) Displays
    2 x Dell
    Screen Resolution
    2 x 1980x1280
    Hard Drives
    Samsung 1Tb SSD system drive
    Couple of Samsung SATA3 Hard Disks for local backup
    PSU
    BeQuiet 450W
    Case
    Battered
    Cooling
    Standard + Noctua case fan
    Keyboard
    Various USB attached as the fancy takes me
    Mouse
    Logi USB generic
    Internet Speed
    Fibre via HomePlug - so extremely fast to occasionally non-existent
    Browser
    Various but usually Edge and Chrome
    Antivirus
    Avast, Avira, Norton - depends
Suddenly occurs to me that the changes for UEFI were also necessary - could that be anything to do with it. Straw, grasp...
 

My Computer

System One

  • OS
    Windows 11 Home 64 bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Ryen 5 3600X
    Motherboard
    MSI Tomahawk B something or other
    Memory
    16Gb
    Graphics Card(s)
    Rubbishy Radeon HD 6700 - needs an upgrade
    Sound Card
    via M/B
    Monitor(s) Displays
    2 x Dell
    Screen Resolution
    2 x 1980x1280
    Hard Drives
    Samsung 1Tb SSD system drive
    Couple of Samsung SATA3 Hard Disks for local backup
    PSU
    BeQuiet 450W
    Case
    Battered
    Cooling
    Standard + Noctua case fan
    Keyboard
    Various USB attached as the fancy takes me
    Mouse
    Logi USB generic
    Internet Speed
    Fibre via HomePlug - so extremely fast to occasionally non-existent
    Browser
    Various but usually Edge and Chrome
    Antivirus
    Avast, Avira, Norton - depends
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
There is definitely something fishy going on with Windows 11 and DVD playback while using VLC media player. Sometimes inserting, ejecting and reinserting a disc works flawlessly to watch a movie. Sometimes, I can't even get to the DVD menu. The drive just keeps reading and reading, never getting anywhere.

I am using my external USB powered Samsung DVD-RW drive.

Tried on my desktop PC, testing on Laptop next...

UPDATE: Could not replicate the issue a second time. Works flawlessly for me now. 👀
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
Don’t think has anything to do with software you use to watch the DVD on PC. As does not even show in Explorer as bing in the drive.
Can't see that the firmware is the issue as was OK under 10 and it can't be the lasers since if I re-install it reads the DVD first time only. Then will not read, so seems like a software/firmware initiation problem since W11
Yeah maybe not firmware, maybe used wrong model number was copying from photo from original post to research.
But worth a try if can find that is.
Not too many options left to try, so far still grasping at straws. Keep trying to help. :unsure:
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    jds63 /self built
    CPU
    Intel Core i7 10700KF 3.8 MHz
    Motherboard
    ASUS ROG Strix Z490-E Gaming
    Memory
    G.Skill Trident RGB Series 64GB DDR4-3600MHz
    Graphics Card(s)
    ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
    Sound Card
    Creative Sound BlasterX AE-5 Plus
    Monitor(s) Displays
    ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
    Screen Resolution
    3840 X 2160p HDR
    Hard Drives
    Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
    PSU
    ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
    Case
    Lian Li Lancool II Mesh Performance
    Cooling
    Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    325Mbps/ 20Mbps
    Browser
    Mozilla Firefox 64-bit, Microsoft Edge
    Antivirus
    Kaspersky Plus 2023
    Other Info
    Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
Here's what I would do. I would remove the cd/dvd drive from the computer and install it in another computer and see if the issues are present. This will confirm if the cd/dvd drive is good and hasn't quit on you. Another option would be to mount the cd drive in an external enclosure and try using the drive via USB.

And last but not least...cd/dvd drives are pretty cheap these days, just replace it. Anyway, my 2 cents worth.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD Ryzen 7 5800X
    Motherboard
    GIGABYTE B550 AORUS ELITE AX V2
    Memory
    32GB
    Graphics Card(s)
    Nvidea??
    Sound Card
    MB Sound only
    Hard Drives
    m2.nvme
    PSU
    Seasonic Focus
    Case
    Cougar
    Cooling
    Enermax Liquid CPU
    Keyboard
    Logitech K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    2.5 GB
    Browser
    BRAVE
    Antivirus
    Windows Defender
All dives are SCSI adapter connected
Maybe issue lies here somehow i overlooked it. Differences compared to SCSI and SATA connection maybe some kind of incompatibility or driver issue with Windows 11. Not too familiar with SCSI seems as older technology from years back i recall
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    jds63 /self built
    CPU
    Intel Core i7 10700KF 3.8 MHz
    Motherboard
    ASUS ROG Strix Z490-E Gaming
    Memory
    G.Skill Trident RGB Series 64GB DDR4-3600MHz
    Graphics Card(s)
    ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
    Sound Card
    Creative Sound BlasterX AE-5 Plus
    Monitor(s) Displays
    ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
    Screen Resolution
    3840 X 2160p HDR
    Hard Drives
    Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
    PSU
    ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
    Case
    Lian Li Lancool II Mesh Performance
    Cooling
    Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    325Mbps/ 20Mbps
    Browser
    Mozilla Firefox 64-bit, Microsoft Edge
    Antivirus
    Kaspersky Plus 2023
    Other Info
    Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
System is a custom built PC which now has an AMD motherboard (MSI Tomahawk Bxxx)
Any BIOS updates, driver updates on MSI site ?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    jds63 /self built
    CPU
    Intel Core i7 10700KF 3.8 MHz
    Motherboard
    ASUS ROG Strix Z490-E Gaming
    Memory
    G.Skill Trident RGB Series 64GB DDR4-3600MHz
    Graphics Card(s)
    ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
    Sound Card
    Creative Sound BlasterX AE-5 Plus
    Monitor(s) Displays
    ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
    Screen Resolution
    3840 X 2160p HDR
    Hard Drives
    Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
    PSU
    ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
    Case
    Lian Li Lancool II Mesh Performance
    Cooling
    Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    325Mbps/ 20Mbps
    Browser
    Mozilla Firefox 64-bit, Microsoft Edge
    Antivirus
    Kaspersky Plus 2023
    Other Info
    Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
Thanks all. I didn't mean SCSI - I meant SATA - too many late nights. SCSI was *the* thing back in the day but then that was back when we gathered round at work to watch a 10Mb hard drive installed - I kid you not.

Think the drive might just be too darn old... problem is I have now mucked around with cdrom.sys to try a downgraded driver and fallen foul of the digital signatures. Sigh. I miss DOS.
 

My Computer

System One

  • OS
    Windows 11 Home 64 bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Ryen 5 3600X
    Motherboard
    MSI Tomahawk B something or other
    Memory
    16Gb
    Graphics Card(s)
    Rubbishy Radeon HD 6700 - needs an upgrade
    Sound Card
    via M/B
    Monitor(s) Displays
    2 x Dell
    Screen Resolution
    2 x 1980x1280
    Hard Drives
    Samsung 1Tb SSD system drive
    Couple of Samsung SATA3 Hard Disks for local backup
    PSU
    BeQuiet 450W
    Case
    Battered
    Cooling
    Standard + Noctua case fan
    Keyboard
    Various USB attached as the fancy takes me
    Mouse
    Logi USB generic
    Internet Speed
    Fibre via HomePlug - so extremely fast to occasionally non-existent
    Browser
    Various but usually Edge and Chrome
    Antivirus
    Avast, Avira, Norton - depends
Thanks all. I didn't mean SCSI - I meant SATA - too many late nights. SCSI was *the* thing back in the day but then that was back when we gathered round at work to watch a 10Mb hard drive installed - I kid you not.

Think the drive might just be too darn old... problem is I have now mucked around with cdrom.sys to try a downgraded driver and fallen foul of the digital signatures. Sigh. I miss DOS.
Been using PC since Stone Age too, so i know what you mean and how you feel.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    jds63 /self built
    CPU
    Intel Core i7 10700KF 3.8 MHz
    Motherboard
    ASUS ROG Strix Z490-E Gaming
    Memory
    G.Skill Trident RGB Series 64GB DDR4-3600MHz
    Graphics Card(s)
    ASUS ROG Strix GeForce RTX 3060 Ti OC Edition
    Sound Card
    Creative Sound BlasterX AE-5 Plus
    Monitor(s) Displays
    ASUS VG28UQL1A 28" 144 Mhz 4K Monitor
    Screen Resolution
    3840 X 2160p HDR
    Hard Drives
    Samsung 970 EVO Plus NVMe 500GB M.2 Drive, (2) Samsung 870 EVO 1TB SATA III Internal SSD, (2) Samsung 860 EVO 1TB SATA III Internal SSD & Seagate Barracuda 2TB
    PSU
    ASUS ROG Thor 850 80+ Platinum 850W Fully Modular RGB Power Supply
    Case
    Lian Li Lancool II Mesh Performance
    Cooling
    Noctua NH-U12A CPU Cooler, (5) Noctua NF-A12x15 chromax.black.swap 120mm, (3) Lepa BOL.Quiet PWM LED 120mm
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Ergo Trackball
    Internet Speed
    325Mbps/ 20Mbps
    Browser
    Mozilla Firefox 64-bit, Microsoft Edge
    Antivirus
    Kaspersky Plus 2023
    Other Info
    Pioneer Blu-Ray/DVD Burner 209DBK, Logitech Z906 5.1 Speakers and Epson XP7100 All-in-One Printer
Hi all, hoping I can get some help. I have a head scratching problem. I have been using and building Windows PCs for 25 years so I am not a newbie but this has me puzzled

I have a DVD writer that is perfectly functional, however since upgrading to Win 11 (probably - I haven't used the DVD function since I did upgrade - from W10 to W11 about two years ago) it will not (mostly) read DVDs. CDs are fine.

I have done all the Registry hacks for Upper and Lower Filters and added the Controller0 subkey entry to atapi etc etc.

The driver is up to date.

Now for the weird part. If I uninstall the DVD writer as a device and re-boot, Win 11 adds it back in. As before CDs are fine and I can (at least once) read a DVD (I was using a Doctor Who classic as a test DVD). VLC spawns properly and I get the menu. If I then eject the DVD and re-insert it, nothing and from that point on I can only read CDs.

I am completely stumped.

Anyone got any ideas?

The DVD RW is a TSST Corp SS-222B as shown by Device Manager

View attachment 49221
System is a custom built PC which now has an AMD motherboard (MSI Tomahawk Bxxx) with 16Gb RAM and various hard drives. All dives are SCSI adapter connected and I have swapped the cables around. I haven't tried different ports on the MB which is the next step but since the DVD drive works correctly after a fresh re-install I think this is software related.

Just updating to 22H2 to see if that makes any difference but I can't find anything useful on Google...

Any ideas?

TIA
If I remember correctly the CD\DVD drives have two lasers. One reads the CDs and the other reads the DVDs. Your laser for the DVDs is probably getting weak.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender

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