eBay question

Sold a PC on eBay, the guy is now saying its now blue screened & doesn't have any post/bios activity.
He has admitted to installing bootloaders, clover & opencore and installing his own OS and running from an external SSD.

The way eBay are saying he can return it within the time period as it's not working.

Kinda pissed off with this, I'll stop selling on there now

last message from him after asking him to set the bios to default

The PC does POST so I cannot even get to the BIOS​

The customer, the buyer, is always right. eBay is good at selling to a massive audience but this has to be balanced against the risk. Does the buyer have a good reputation score?

bjproc said:

Sold a PC on eBay, the guy is now saying its now blue screened & doesn't have any post/bios activity.
He has admitted to installing bootloaders, clover & opencore and installing his own OS and running from an external SSD.

The way eBay are saying he can return it within the time period as it's not working.

Click to expand...

If you have proof (as in his postings) that he hosed the system, what's the issue?

Have you actually spoken with eBay about the issue?

Yeah

Dru2 said:

If you have proof (as in his postings) that he hosed the system, what's the issue?

Have you actually spoken with eBay about the issue?

Click to expand...

Yeah, he said so in a message, I showed it to eBay on messenger and they still said if it's not working he's every right to send it back.
I said even though he admitted to loading all the bootloaders and knackered it, they said yes.
He's had it about 4 weeks now

If you sell on eBay, the buyer has the right to return goods. I'll ask you again, does the buyer have a good reputation score or not?

No, he doesn't

bjproc said:

Yeah

Yeah, he said so in a message, I showed it to eBay on messenger and they still said if it's not working he's every right to send it back.
I said even though he admitted to loading all the bootloaders and knackered it, they said yes.
He's had it about 4 weeks now

Click to expand...

Yeah, that stinks. Hope you find a solution.

kelper said:

If you sell on eBay, the buyer has the right to return goods. I'll ask you again, does the buyer have a good reputation score or not?

Click to expand...

I've seen some sellers indicate returns are not possible on certain items. Wondering if the OP could have done that?

Anyway, I've had an e-bay account for 20+ years, though I've not yet sold anything. Bought plenty, but never Electonics or PCs.

I've bought cars on eBay but only through dealers. Never had a problem.