Edge prints first page only


R

robgr

Well-known member
Local time
11:10 AM
Posts
102
OS
Windows 11
Microsoft Edge only prints first page and then printer hangs

After printing the first page the paper is fed but not pulled back an inch or two when it readies to print the other side

Sometimes closing Edge will make the printer eject the single sided page

Often spooler service requires restarting to restore any printing functionality

Word docs, Excel docs PDFs, etc print double sided OK

Chrome and Firefox both prints double-sided OK

Win 11 Pro, 25H2 b26200.5472, Edge Version 139.0.3405.86 (Official build) beta (64-bit) and Canon TS8750 Version 3.020

Any ideas as I'm stumped?

Windows Build/VersionWin 11 Pro, 25H2 b26200.5472
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-107032 GBytes DDR4-2667 (1333 MHz)NVIDIA GeForce GT 1030
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
PCSpecialist
CPU
Intel(R) Core(TM) i7-1070
Motherboard
TUF GAMING B460-PLUS
Memory
32 GBytes DDR4-2667 (1333 MHz)
Graphics Card(s)
NVIDIA GeForce GT 1030
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Monitor(s) Displays
Samsung U32J590UQU
Screen Resolution
4k
Hard Drives
SYSTEM Win 10 237.22GB SSD Disk 0 238.47GB M2 (mobo)
DATA Data 931.41GB HD 2.5" Disk 1 931.51GB SATA3
BACKUPS Backups 2TB HD 3.5" Disk 2 2TB SATA3
PSU
CORSAIR 550W CV SERIES™ CV-550 POWER SUPPLY
Case
PCS 3601 CASE
Cooling
CoolerMaster Hyper 212 (120mm) Fan CPU Cooler Black Edition
Internet Speed
57/18 Mbps
Browser
Vivaldi
Antivirus
Kaspersky Total Security
have you tried when the printer menu is open saving as Print to PDF
then print the documents from the PDF that has been saved to the download folder.

best of luck, Steve ..
 

My Computers My Computers

System One System Two

  • At a glance

    Debian 13 KDE .. Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Debian 13 KDE .. Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software

  • At a glance

    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
  • Like
Reactions: Gas
XxXxX said:
have you tried when the printer menu is open saving as Print to PDF
then print the documents from the PDF that has been saved to the download folder.

best of luck, Steve ..
Click to expand...
Yeah this is most reliable method.
 

My Computer My Computer

At a glance

Windows 11 Pro + Win11 Canary VM.I9 13th gen i9-13900H 2.60 GHZ16 GB solderedIntegrated Intel Iris XE
OS
Windows 11 Pro + Win11 Canary VM.
Computer type
Laptop
Manufacturer/Model
ASUS Zenbook 14
CPU
I9 13th gen i9-13900H 2.60 GHZ
Motherboard
Yep, Laptop has one.
Memory
16 GB soldered
Graphics Card(s)
Integrated Intel Iris XE
Sound Card
Realtek built in
Monitor(s) Displays
laptop OLED screen
Screen Resolution
2880x1800 touchscreen
Hard Drives
1 TB NVME SSD (only weakness is only one slot)
PSU
Internal + 65W thunderbolt USB4 charger
Case
Yep, got one
Cooling
Stella Artois (UK pint cans - 568 ml) - extra cost.
Keyboard
Built in UK keybd
Mouse
Bluetooth , wireless dongled, wired
Internet Speed
900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
Browser
Edge
Antivirus
Defender
Other Info
TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

Macrium Reflect Home V8
Office 365 Family (6 users each 1TB onedrive space)
Hyper-V (a vm runs almost as fast as my older laptop)
You must log in or register to reply here.

Latest Support Threads

Latest Tutorials

Back
Top Bottom