Explorer can't find external drive, but it is in device manager


I plugged in an HD and Explorer just cannot find it. It shows up in device manager though, see image.
View attachment 131361


getting properties on it within Device Manager, it does say "This device is working properly"

The "Volumes" tab therein shows nothing.

The Driver tab, clicking "Update Driver" and having it "Search Automatically for Drivers" results in it saying the most updated driver for this device is installed.

Hi!
Ia a new one?
Try to use MiniTool Partition.

Try to format from there.

O recover it.

Windows have a tool to in C:\Windows\System32\diskmgmt.msc.

Maybe it helps to!
 

My Computer

System One

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    Acer
    CPU
    13th Gen Intel(R) Core(TM) i7-1355U 1.70 GHz
    Memory
    16GB
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Monitor PnP Genérico
    Hard Drives
    KINGSTON_OM8SEP4512Q-AA
    Internet Speed
    1000MBps
@Scannerman


The data is what I want. The physical drives are meaningless to me, the only thing I want is access to that data, accumulated over a decade, on my windows 11 machine. I'll just buy a new drive if I want a new blank windows 11 drive. Any response that is not about recovering that data is not useful to me. Any advice that destroys that data is less than useful to me as that is actively harmful to what I am trying to accomplish.
This is why I suggested getting a licensed data recovery app. I recommend MiniTool Partition Wizard Pro Ultimate because I'm familiar with it but I'm sure there are other good ones available as well. Of course it depends on how valuable that data is to you but doing it yourself instead of paying Seagate or some company to do it for you might be worth it. Plus you'll have a set of very handy tools to use in the future.
Drive 1: Does not show in Explorer, Does Show in devices, Disk management shows as wiped -- sadly that explains everything for this one but then I have a new issue as someone wiped my drive which is aggravating. But that is a human issue instead of a Windows 11 issue. [THIS DRIVE IS SOLVED]

If you have an abundance of various desk tops as I do you could try to see if the drives that fail to show anything might show data in them. Since you're a Linux user I will presume that you know how to strip data off drives. Again, a software recovery app might just be the thing in this case.
Drive 2: Does show in Explorer, Does Show in devices, Disk management shows two partitions with one EFI boot partition, the other "Healthy (Primary Partition." That EFI system partition is weird and crazy because that was just a backup drive, where did that extra partition come from. Same make as Drive 4
If this drive shows in Disk Management you should have no problem extracting the files simply by opening it in Disk Management and dragging and dropping, or copy and pasting the files to wherever you want them to be. You can always confirm how much data is on this drive by checking the properties. So this drive should also be marked as "Solved" because you can access it in all three areas of concern. Evidently it was formatted to be a boot drive for an OS at some point. How that came to be is an entirely different issue and not relevant to what we are addressing here. Unless the partitions are deleted and the drive is re-formatted those EFI boot partitions are likely to remain.

Drive 3: Does not show in explorer, Does Show in devices, Disk management says "Healthy (Active, Primary Partition)" for one large partition that fills the space. Same make as Drive 5
If you can't give your drive a drive letter then either the drive is not formatted to work in Windows (meaning it is formatted for Linux or some other OS) or, you already used up all your dive letters (like I did once) and I doubt that this is the case. Or, the drive needs to be initialized, which thing would be stated to you in Disk Management. Apart from these three options the drive might be defective but I kind of sort of doubt it. I think that Drive 3 is an "other OS" drive incorrectly formatted for an other OS such as Linux. Such drives can even have EFI boot partitions on them but they will not boot to much in Windows. This could be the result of an attempt at a dual boot configuration that went sideways. Who knows? The important thing is the data and this data looks like it can be stripped to another drive on Linux. So not all is lost. If you want to use the drive properly in Windows you need to delete the partitions and format it in Windows. Why risk corruption?

Dive 4: Does not show in Explorer, Does Show in devices, Disk management shows two partitions with one EFI boot partition,the other "Healthy (Primary Partition." That EFI system partition is weird and crazy because that was just a data backup drive, where did that extra partition come from? Same make as Drive 2 ... so apparently having that EFI boot partition doesn't help.
Dive 4 took a dive because that is what they do when the first partition is a Windows EFI partition. They defer to your Windows OS and let Windows do it's thing. See if you can salvage your data and reformat the drive afterward for Windows if you plan to use it in Windows. If you don't plan on using it in Windows then leave it for Linux and play with it there. Windows Explorer works with drives formatted for Windows.

Drive 5: Does show in Explorer, Does Show in devices, Disk management shows one partition with the no name as "Healthy (Primary Partition." Same make as Drive 3
If a partition is formatted for Windows it will show in Windows Explorer. This is the reason you can run both Linux and Windows on the same drive. Personally, I don't advise doing it but it can be done. Of course, if the data is already corrupt you may experience different results. All these drives show in Disk Management. I'm guessing the drive that didn't show in Device manager is the drive that needed to be initialized but when data is corrupt all bets are off.

Conclusion:

If you like to play around with drives (like I do) I highly recommend getting some extensive recovery software. I especially recommend MiniTool Partition Wizard Pro or, Pro Ultimate if they still have it. This sort of software does so much more than recover lost data. It can be very useful for modifying drives, altering partitions, moving partitions where you want them, resizing partitions, modifying allocation tables, and much much more. There is a chance that you have just enough data corruption going to give yourself a mild headache. If you're a dual booter like me I wish you the very best as I'm still fighting Win 11 with this as Win 11 appears to be hogging the kernel all to itself (as usual) no matter what approach I use. Sooner or later my Linux always gets killed.

I am assuming of course that none of these drives uses your current working Windows 11 OS. Better to unplug them all and work with one at a time. Forgive me if I have overstated the obvious. I'm no mind reader and you don't strike me as a novice. Here's to wishing you the best success and I hope at least some of this helps.
 

My Computer

System One

  • OS
    WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY, ASUS, and DELL
    CPU
    Intel i7 6900K and i9-7960X / AMD 3800X (8 core)
    Motherboard
    ASUS X99E-WS USB 3.1 and ASUS X299 SAGE
    Memory
    128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
    Graphics Card(s)
    NVIDIA 1070 and RTX 3070
    Sound Card
    Crystal Sound (onboard)
    Monitor(s) Displays
    single Samsung 30" 4K and 8" aux monitor
    Screen Resolution
    4K and something equally attrocious. I'll be working on this.
    Hard Drives
    A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

    Ports X, Y, and Z are reserved for USB access and removable drives.

    Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

    RAID arrays included:

    LSI RAID 10 (WD Velociraptors) 1115.72 GB
    LSI RAID 10 (WD SSDS) 463.80 GB

    INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
    INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
    INTEL RAID 1 SEAGATE HYBRID 931.51 GB
    PSU
    SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
    Case
    ThermalTake Level 10 GT (among others)
    Cooling
    Noctua is my favorite and I use it in my main. I also own various other coolers.
    Keyboard
    all kinds.
    Mouse
    all kinds
    Internet Speed
    360 mbps - 1 gbps (depending)
    Browser
    FIREFOX
    Antivirus
    KASPERSKY (no apologies)
    Other Info
    Gave Dell touch screen with Windows 11 to daughter and got me an OTVOC. Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
@Scannerman

Thank you. I'll take a look at that eventually. For now I just moved everything I need for the intimidate future across from the external HDs to the Windows box on a thumb drive via the Linux box.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell / Inspiron 7440 14 2-in-1
    CPU
    System > About won't say...
    Keyboard
    built in
    Mouse
    built in trackpad
You seem to be experienced. Where are your backups? What is your backup strategy?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 16 9640
    CPU
    Intel Core Ultra 9 185H
    Memory
    32GB LPDDR5x 7467 MT/s
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 8GB GDDR6
    Monitor(s) Displays
    16.3 inch 4K+ OLED Infinity Edge Touch
    Screen Resolution
    3840 x 2400
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    960 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium)
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Microsoft Sysinternals Suite
    Microsoft BitLocker
    Microsoft Copilot
    Macrium Reflect X subscription
    Dell Support Assist
    Dell Command | Update
    1Password Password Manager
    Amazon Kindle for PC
    Lightroom/Photoshop subscription
    Interactive Brokers Trader Workstation

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 16 9640
    CPU
    Intel Core Ultra 9 185H
    Memory
    32GB LPDDR5x 7467 MT/s
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 8GB GDDR6
    Monitor(s) Displays
    16.3 inch 4K+ OLED Infinity Edge Touch
    Screen Resolution
    3840 x 2400
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    960 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium)
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Microsoft Sysinternals Suite
    Microsoft BitLocker
    Microsoft Copilot
    Macrium Reflect X subscription
    Dell Support Assist
    Dell Command | Update
    1Password Password Manager
    Amazon Kindle for PC
    Lightroom/Photoshop subscription
    Interactive Brokers Trader Workstation
With all those EFI system partitions one wonders. We never did get a screen shot of what's going on in Disk Management (barring mine) so I guess we'll never know.
 

My Computer

System One

  • OS
    WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY, ASUS, and DELL
    CPU
    Intel i7 6900K and i9-7960X / AMD 3800X (8 core)
    Motherboard
    ASUS X99E-WS USB 3.1 and ASUS X299 SAGE
    Memory
    128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
    Graphics Card(s)
    NVIDIA 1070 and RTX 3070
    Sound Card
    Crystal Sound (onboard)
    Monitor(s) Displays
    single Samsung 30" 4K and 8" aux monitor
    Screen Resolution
    4K and something equally attrocious. I'll be working on this.
    Hard Drives
    A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

    Ports X, Y, and Z are reserved for USB access and removable drives.

    Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

    RAID arrays included:

    LSI RAID 10 (WD Velociraptors) 1115.72 GB
    LSI RAID 10 (WD SSDS) 463.80 GB

    INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
    INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
    INTEL RAID 1 SEAGATE HYBRID 931.51 GB
    PSU
    SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
    Case
    ThermalTake Level 10 GT (among others)
    Cooling
    Noctua is my favorite and I use it in my main. I also own various other coolers.
    Keyboard
    all kinds.
    Mouse
    all kinds
    Internet Speed
    360 mbps - 1 gbps (depending)
    Browser
    FIREFOX
    Antivirus
    KASPERSKY (no apologies)
    Other Info
    Gave Dell touch screen with Windows 11 to daughter and got me an OTVOC. Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
Back
Top Bottom